This resort was beyond my expectations. Starting from the smooth check-in process with the incredibly nice staff. They are all bilingual so no need to stress about your lack of Spanish proficiency. They are very patient and super attentive. There is a money exchange kiosk in the lobby so it makes it safe and convenient for all guests to exchange large amounts if necessary. All bars and restaurants have great hours to allow you to get food or snacks at your leisure. There is one 24/7 bar to accommodate those who want to stay up lol. The food was good especially the tacos at Pepe's food by the poolside. The sunsets are spectacular. They have options to upgrade your rooms to the Elite Club to have access to more exclusive lounges (I recommend you do this when you book. They might sell out by the time you come in). The rooms are super clean and the housekeeping team is tremendously quick to act when you request something. As far as entertainment, we did not need to leave the resort grounds because they had different shows every night. We really enjoyed our stay and we'll be back for sure.
Rachel
2024 年 5 月入住 4 晚
8/10 还可以
Lisa
2024 年 5 月 16 日
Beautiful with the redo of the resort
Lisa
2024 年 5 月入住 9 晚
10/10 超赞
Raiden Giovanni
与配偶出行
2024 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my first time at an all inclusive resort and it was the best experience ever. The actual hotel is stunning. Everything is spotless. The main entrance is beautiful. The walk out to the pools is equally as magnificent. The pools are nice and clean and there are plenty of places to sit. The beach is clean and there aren't too many people trying to sell you things. The restaurants are amazing and for a week stay, you'll be able to try all of them. 10/10 would recommend.
Raiden Giovanni
2024 年 5 月入住 8 晚
10/10 超赞
Emiliya
与配偶出行
2024 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like everything about this place! The food was great, excellent shows.
Emiliya
2024 年 5 月入住 6 晚
10/10 超赞
STUART MICHAEL
与配偶出行
2024 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great, really enjoyed our visit. There were only a couple things I noticed.
To get to the bathrooms you had to use the stairs and the stairs were slippery so hold on to the handrail and take your time. Another concern that doesn’t affect me, is people with mobility issues that have to use a ramp have to go a bit further than they should, it’s not set up the best for someone who has mobility issues. I would definitely recommend going.
STUART MICHAEL
2024 年 5 月入住 7 晚
10/10 超赞
Giovanni
2024 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Giovanni
2024 年 5 月入住 4 晚
8/10 还可以
Floyd Ferdinand
2024 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Floyd Ferdinand
2024 年 5 月入住 6 晚
8/10 还可以
SALLY SAECHAO
与家人出行
2024 年 5 月 13 日
满意:住宿条件和设施,服务设施
Very good hotel and service
SALLY SAECHAO
2024 年 5 月入住 5 晚
6/10 一般
Stephanie
2024 年 5 月 13 日
满意:员工和服务,清洁度
The resort staff is friendly with decent drinks but the overall vibe of the resort is age 50 and over. The pool area didn't have much activities or music playing. On Friday there was a neon party at their sister resort which they bus you to but there's kids on that property. Food onsite is decent but you can't make reservations. For the steakhouse I recommend getting there at 5 to put your name on the list and get a pager and go upstairs to get ready so by 7ish your table will be ready.