2/10 糟糕
Shawonda
与家人及幼儿出行
2024 年 6 月 4 日
不满意:住宿条件和设施,清洁度
The check in took over 35 min. The heat pool that was advertised was not heated. The phone in the room did not work. The deadbolt did not work! And when I finally got the front desk after calling 3 times and put on hold for 10 min the manger came up and instead of offering me another room because the lock didn’t work he said that it was to late to do so. Mind you I was in the room with my 8 year old daughter and handicap sister.. They did not care all he cared about was his review of the hotel. He’s words were “ this ain’t going to affect your review of my hotel is it?” Also the light in the bathroom and the little hall between the bedroom and sitting area didn’t work all the time. It came on when it wanted to. I was in room 315.
Shawonda
2024 年 5 月入住 1 晚