4/10 很差
Penny
与配偶出行
2024 年 6 月 7 日
满意：服务设施，员工和服务
不满意：清洁度
We enjoyed our stay overall, but a few cons before the pros: first of all we didn't get into the property we booked. We apparently were 2 seconds behind someone else who booked the exact same so we got bumped to the property next door; Breakers. It would have been nice to know this before arriving!
The front desk staff were amazing! No issues there at all. When we got to our room we couldn't get any hot water so maintenance had to come up and check it out. Turns out the taps are backwards to what they say, so the cold was hot & hot was cold. This should either be fixed or labelled!
Our bathroom floor did not look like it had been cleaned so I wiped up what I could. Our Air Con unit made a rattling noise that didn't prevent me from going to sleep initially, but when I woke up in the night it was hard to get back to sleep.
I normally don't mind if housekeeping doesn't come every day, but we were only here 2 nights and paid WAY TOO MUCH for this room to not have it cleaned. We were here in June for 2 nights. Loved the area and did find our room comfy. The balcony was nice to have and had a great view.
Nice extras like coffee always on and cold water available all the time!
Penny
2024 年 6 月入住 2 晚