A nice hotel and staff are polite helpful and professional. Breakfast provided was the best I ever come across. Very authentic Indian foods were served along with typical western foods. Clean overall though at times you may have to wait a bit to get the hot water coming.
Zaw
2024 年 2 月入住 1 晚
8/10 还可以
Rajesh
2024 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Rajesh
2024 年 4 月入住 2 晚
10/10 超赞
Animesh
与家人出行, 商务旅客
2024 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful rooms and amazing location
Animesh
2024 年 4 月入住 2 晚
4/10 很差
Naishadh,Sugar Land
2024 年 5 月 15 日
不满意:员工和服务、服务设施、住宿条件和设施
I stayed at this property starting May 9th to May 12th. The trip started off well and then turned into a nightmare on May 11th. The Hotel AC was out for the majority of the day in the blistering heat and the hotel staff were unresponsive to the situation. Despite several attempts to reach upper management to request a refund for one night's stay, no communication has been received from the hotel. There are better alternatives around in the cantonment area. I booked this hotel based on the suggestion of a family relative and I should have looked for alternatives.
Naishadh
2024 年 5 月入住 2 晚
4/10 很差
Naishadh,Sugar Land
2024 年 5 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
What started off a good stay turned into a nightmare on the 3rd day when the hotel AC broke in thr blistering heat and limited response from the staff . Several attempts to request refund for the last day have gone unanswered by the hotel . There are other better alternatives in the area
Naishadh
2024 年 5 月入住 1 晚
10/10 超赞
Sanjay
2024 年 5 月 5 日
Spacious rooms excellent service cleanliness good ambience
Sanjay
2024 年 5 月入住 1 晚
8/10 还可以
Ashima
团体旅客
2024 年 4 月 24 日
满意:清洁度、服务设施、住宿条件和设施
The Location is Really good through little far from Main temple.
Ashima
2024 年 4 月入住 2 晚
10/10 超赞
Rajesh
与家人出行, 商务旅客
2024 年 4 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Service is good.
Rajesh
2024 年 4 月入住 2 晚
6/10 一般
George
与配偶出行
2024 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel lovely and clean Room big but a little dated - old shower curtain & cracked bath. We dined in ‘Tadka’ their ‘specialist Indian restaurant’ and had a disastrous meal. We ordered lamb Vindaloo and after 20 minutes were instead served lamb with a creamy coconut sauce. I questioned this, and the chef told the waiter that he’d instead given us a mild vindaloo because we were western and would prefer it. I didn’t believe this explanation and I suspect they were perhaps just using up leftovers because this wasn’t a ‘mild vindaloo’ but instead a completely different curry (cream/coconut base). Perhaps they thought we might not know the difference. The waiting staff were apologetic and agreed that this wasn’t what we’d ordered and said they’d bring us a replacement instead. We had to wait another 20 minutes and when it arrived, it was closer resembling a vindaloo but this time there was hardly any meat and mainly just bones. (I didn’t even have one piece of meat!) Very disappointing! I’m not one for complaining normally (don’t like the confrontation and awkwardness) but this was far from what you’d expect in a 5* hotel restaurant. The restaurant manager was understanding - we could actually see them berating the chefs (a drawback of the kitchen window) making it a bit uncomfortable for everyone.
They gave us complimentary desserts so I suppose the service was good.
Aside from the restaurant the rest of our stay was very comfortable. Pool large & clean, service there excellent