“Our concern has to be raised regarding our stay on 23 June 2026, during which we booked two Superior Rooms (317 and 319) and one Standard Room (310) for a group of 6 travellers.
Despite paying 16% more for the Superior category, both Superior Rooms were smaller than the Standard Room and had poor views facing the opposite building’s wall. In contrast, the Standard Room was more spacious and offered an open view. This does not align with the expected higher grade implied by the “Superior”……
“During my stay, I lost my backbag in the bus. Fortunately, the staff of Trlala hotel enthusiastically and patiently dealt with the communication and the contact with the bus staff. Luckily, Tralala successfully got the news that my backbag was found and immediately told me how to go to the bus office to get it back. Appreciate the staff. Thanks a lot. ”