“Het vrouwelijk personeel is enorm vriendelijk en hartelijk. De tweede dag was de kamer helaas niet schoon gemaakt. Wel waren de koffie cupjes e.d. aangevuld. 20 euro per persoon voor ontbijt is wel prijzig en daarbij 10 euro per nacht voor parkeren in de garage. Dat wisten wij niet van te voren.”
“De comfort kamer aan de kleine kant qua prijsverhouding. Je ligt direct aan de gang en deur met je bed. Daardoor niet echt stil op de kamer. Geen airco is wel een groot minpunt in deze tijd.”
“The rooms were clean and the bed and bathroom were great. Staff mostly nice, but lacking in basic front desk management; night concierge is basically just a person keeping watch of the front desk. We asked for additional room supplies (towels pillows etc) one night after the daytime staff was done for the evening and we were told housekeeping is in charge of anything that has to do with the rooms themselves. First time we've ever been denied a basic service, late night, in any hotel. This was……
“Everything was fine except no lift in the building. I had to carry my big luggage to the room. Utrecht Vaartsche train Station is much colser than the Utrecht central station. The Bus station is just around the coner so You can take bus no. 2 from the central station to hotel ...it will be much easier. ”
“The Expedia first picture showed the town castle and only later showed the hotel pic but they are far away from each other. The room was a good size and updated but still felt old with bouncy floors and a window that hardly opened. No air conditioning - they did provide a fan. The restaurant was beautiful. Breakfast was nicely done with many choices, including hot items. Staff were great.”