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关于亚特兰大机场 - 学院公园英迪格酒店 - IHG 旗下酒店的点评

3.5 out of 5
亚特兰大机场 - 学院公园英迪格酒店 - IHG 旗下酒店
1776 Harvard Ave, College Park, GA

点评

7.8

还可以

10 分 - 超赞。455 条好评，共有 1006 条点评" "
8 分 - 还可以。220 条好评，共有 1006 条点评" "
6 分 - 一般。137 条好评，共有 1006 条点评" "
4 分 - 很差。97 条好评，共有 1006 条点评" "
2 分 - 糟糕。97 条好评，共有 1006 条点评" "

8.4/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

8.2/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

I TA

2023 年 5 月入住 2 晚
Evan Monson Front Desk Manager 于 2023 年 6 月 2 日 的回复
Hello I TA,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 01-Jun-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

8/10 还可以

Jason

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walked around 2 miles to a local Ethiopian restaurant that was excellent. College Park is beautiful. The community was warm and inviting. Keep your barrings cause it is the city, but overall the area is lovely.
2024 年 5 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 5 月 12 日 的回复
Hi Jason,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

Elizabeth

满意：住宿条件和设施，清洁度
Property was fine for price. Dining room consisted of bar food only, waitress was the only one running it and was rude to begin with .
2024 年 5 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 5 月 12 日 的回复
Hi Elizabeth,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

John

满意：清洁度、员工和服务、住宿条件和设施
I arrived the evening before my flight after previously booking a room and was told the hotel was not going to honor my reservation, they had overbooked the hotel.
2024 年 5 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 5 月 11 日 的回复
Good Evening John,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

lisa

满意：清洁度、员工和服务、住宿条件和设施
I liked that it's in walking distance to a lot of restaurants! And the staff here is wonderful!
2024 年 5 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 5 月 11 日 的回复
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

Jeremy

满意：清洁度、员工和服务、住宿条件和设施
Concierge made my day by honoring a 3rd party website making a mistake. Could have turned my family trip into a nightmare but he came through!
2024 年 5 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 5 月 4 日 的回复
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

Tevyn

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 5 月 4 日 的回复
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

Angelica

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very convenient for us. Its my 4th time being back.
2024 年 4 月入住 2 晚
Evan Monson Front Desk Manager 于 2024 年 5 月 4 日 的回复
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

Lameshae

与家人出行
不满意：服务设施
Hotel says includes breakfast and does not. Hotel charges $14 a day for parking they don’t tell you about. The elevator was broke forn2 days and the stairs is located outside hotel. Charges a $150 deposit for room.
2024 年 4 月入住 3 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 29 日 的回复
Hi Lameshae,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

Julie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 29 日 的回复
Hi Julie,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

William

满意：住宿条件和设施
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 29 日 的回复
Hi William,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

Gamika

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Damien was a great help. He was very nice and helpful.
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 29 日 的回复
Hi Gamika,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

Bridget

商务旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
The Libby had a bad smell and the elevators were awful. Staff was nice. Easy check in but didn’t know we’d have to pay for parking.
2024 年 4 月入住 2 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 22 日 的回复
Hi Bridget,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

4/10 很差

Dominique

满意：住宿条件和设施
不满意：清洁度
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 22 日 的回复
Hi Dominique,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

Christopher，Cohutta

商务旅客
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
Bar & restaurant closed. I arrived 12 minutes before 3pm and was told nothing available until 3pm. Never had that happen before. Book this hotel based on Bar and lounge but it wasn’t open.
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 22 日 的回复
Hi Christopher,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

Victor

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 4 月入住 4 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 15 日 的回复
Hi Victor,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

Brian

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Very close to the airport. 5 minutes tops
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 15 日 的回复
Hi Brian,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

Dmitri，San Jose

满意：清洁度、员工和服务、住宿条件和设施
We stayed apparently near the garbage disposal facility. It was noisy.
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Dimitri,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to airport, 24 hour airport shuttle,
2024 年 4 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi David,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

Sandra

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was close to the airport by their Metro line; however this was honestly the only plus to the property. The room was surface cleaned but many areas looked like they hadn’t been cleaned in years: bathroom corners, around the shower and toilet, walls were disgusting with many splatters of what appeared to be dried toothpaste or lotion. Phone in the room didn’t work. We had to order delivery as nothing in the area was open on the holiday Monday - delivery actually arrived 30 min early but When delivery arrived at front desk - they couldn’t get ahold of us via our room phone so instead of coming to deliver to us upstairs or contact our cell phone numbers they had on file they let our food sit and when we went to investigate why we hadn’t gotten our food 10 min after our scheduled delivery and we find out it was sitting there for 40 min and the manager who was at the front desk said he tried to contact us but couldn’t reach our room as it appears the phone in that room isn’t working. Overall a very overpriced motel
2024 年 3 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Sandra,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

LUTHER

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Area around airport is not safe. Some person was just standing around on the property.
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi LutherThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

Ligia

满意：员工和服务，清洁度
Really nice area
2024 年 3 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi LigiaThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

M

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms. Very big. Clean and bright
2024 年 3 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

Erika

与配偶出行
It was ok but needs to work on timing for check in
2024 年 3 月入住 2 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi ErikaThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

Dikenbe

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Dikembe,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

charlotte

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff soft beds
2024 年 3 月入住 1 晚
Damien C. 于 2024 年 3 月 18 日 的回复
Thank you for your response! We appreciate your positive feedback and we look forward to your return in the future.

6/10 一般

Christopher

与家人出行
满意：住宿条件和设施，服务设施
I personally didn’t care for the customer service when I got there but the female Bartender gave excellent service
2024 年 3 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Christopher,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

4/10 很差

Anthony

2024 年 3 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

Crystal

满意：清洁度、员工和服务、住宿条件和设施
Convenient
2024 年 3 月入住 2 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Crystal,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

Michele

2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 4 月 7 日 的回复
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

Aisha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very welcoming and I love that from the airport there a free shuttle bus to take you from the airport to the hotel and back.
2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 3 月 4 日 的回复
Hi Aisha,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

Adam

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location for public transportation. Multiple restaurants within walking distance. Room was clean and spacious.
2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 3 月 4 日 的回复
Hi Adam,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 3 月 4 日 的回复
Hi James,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

Katie

不满意：员工和服务
Following a flight delay, I booked a room with Hotel Indigo from my flight as it was 10:30pm and the next flight available to my destination was not until 8:25am. Upon arrival at the hotel (there was supposed to be a shuttle available-however I later learned it wasn't functional this night), the front desk informed me there was no reservation in my name. I provided a booking number and itinerary number, however I was not found as having a reservation and the hotel manager informed me there were no available rooms. The manager told me there was nothing they could do for me and told me that my booking number "didn't even make sense as their booking numbers don't start with the # 8?" I was exhausted, upset, and not sure where to go from there and the hotel manager proceeded to berade me at midnight for not having a smile on my face like the male customer they served after she had told me to move aside. I was unable to gain a response from the online support for expedia and was forced to book an uber to another hotel at midnight even though my account had already been charged 200.00 for the stay at Hotel Indigo. Following connection with expedia (once I was on the next hotel's wifi, I was advised that my 200.00 would be refunded within 7-10 business days.) I will never book another arrangement through expedia knowing this could potentially occur and I certainly will never book another reservation with IHG or Hotel Indigo after the experience with their management.
2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 19 日 的回复
Hi Katie,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

LaShonda

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
My daughters and I were in town for the weekend and decided to stay at this hotel because we stayed at an Hotel Indigo in L.A. Well the experience was not the same. Upon our arrival, we had to wait for 1 hour before a room was assigned. Btw, the room was paid for in advance. Our linen on both bed had urine stains on them. We ask for sheets to be change, it never happened. The manager acussed me of having 2 small children, needless to say my daughters are adults. The manager was very rude and mean. She refused to take accountability for things that happened at the hotel. There was broken furniture in pur room. The ceiling needed repairs, as it looked like it was going to cave in. There was 2 washclothes in the room for 3 ppl. When asked if someone could bring more towels to the room, she told me that i would need to walk to the front desk get more towels. Our room hadnt been cleaned since we arrived. We were told to put used towel in the hall before getting clean towel. I would not recommend this hotel to ANYONE. The staff was rude and disrespectful!!! Oh and might i add my daighters and i went to the nearest walmart to purchase sheets for our bed, because there was dirty linen on the beds upon check in. STAY AWAY FROM THIS HOTEL‼️
2024 年 2 月入住 2 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 19 日 的回复
Hi Lashonda,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

David，Alpharetta

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 19 日 的回复
Hi David,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

George

满意：客房舒适度，住宿条件和设施
I wasn’t crazy about the additional $150 hold on my CC, above the bill and $14 a day parking for just a parking lot. This should have been prominently disclosed.
2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 19 日 的回复
Hi George,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 19 日 的回复
Hi David,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

Tasi

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Mediocre
The hotel is in need of some sprucing up…pretty worn looking. Very hard mattresses and pillows. Our room wasn’t clean…sticky floors (obviously the previous guest spilled something all over the floor in front of the fridge and it wasn’t cleaned. Staff was very friendly though!!
2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 7 日 的回复
Hi Tasi,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

Heather

2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 7 日 的回复
Hi Heather,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 超赞

rosa

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good customer service
2024 年 2 月入住 3 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 6 日 的回复
Hi Rosa,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

4/10 很差

Shena

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Staff was nice. Hotel could use better housekeeping.
2024 年 1 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 5 日 的回复
Hi Shena,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

ANTHONY

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 6 日 的回复
Hi Anthony,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

DESMOND

商务旅客
Restaurant was often not opened and staff was not particularly helpful in the business center.
2024 年 1 月入住 2 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 5 日 的回复
Hi Desmond,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 还可以

tom，juneau

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the neighborhood and convenience to the airport. The staff has always been welcoming and friendly. I enjoy staying there.
2024 年 1 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 2 日 的回复
Hi Tom,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo Atlanta Airport College Park

10/10 超赞

Pawan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 5 日 的回复
Hi Pawan,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般

Jameika

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 7 日 的回复
Hi Jameika,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 糟糕

Angela

2024 年 1 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 2 日 的回复
Hello Angela ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 30-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 很差

Dan

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Bad experience
This experience was a hot mess. We were in Atlanta for my granddaughters sport event. We checked in and the front desk said the rooms were not ready despite a check in time of 3pm and it was already 4pm. The hotel claimed we did not have a reservation. We called Hotels,com and they had to contact the hotel to rectify the situation. Meantime we had to wait over an hour to get our room. We were told we could not sit at the lobby and we had to sit in an area dark and no lights with about another 15 people were upset they did not their room ready.
2024 年 1 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 2 月 2 日 的回复
Hello ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 29-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

2/10 糟糕

Richard

团体旅客
不满意：员工和服务，清洁度
This place is really unorganized. I had a reservation check in time was 3pm I arrived at 530pm there were no rooms available. We asked the front desk how long they expected the wait to be they did not know how long the wait would be. They also had multiple people waiting for there rooms. I waited 30 min and canceled my reservation and booked another hotel.
2024 年 1 月入住 1 晚
Evan Monson Front Desk Manager 于 2024 年 1 月 29 日 的回复
Hello Richard,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 28-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.