Basildon District Vacations & Trips from $633

The hotel itself hadn’t been hoovered and the carpet was covered in bits, this was also the same in the room with the bathroom having stones and other bits all over it. When we asked for the room to be made up the beds weren’t properly made and again no hoovering. Also for a family room there is no sticky bath mat for kids not to slip. The main bed was great the two single beds felt like the springs were going to come through the mattress. The breakfast was ok and some of the bits were decent enough, poor choice of hot drink options when it comes to tea, however the staff were very friendly and tried to be helpful. Overall the stay was ok, it just seems to need some real attention on cleanliness and spare beds

Good hotel, parking, spa and gym.

Everything was wonderful thank you. Staff very friendly and helpful. 🙂

Room was nicely furnished. Hotel was clean. Very festive with some beautiful Christmas displays. Staff were friendly. Breakfast was good. Very dog friendly.

We attend an excellent private event in the evening. The communal rooms were architecturally interesting & well decorated. Our room had a very comfortable bed, but missed the little comfort features on the Tea & Coffee tray which was a little disappointing. The corridors needed a little TLC & the service at breakfast was a bit disorganised.