Beautiful hotel and location. The ‘continental’ breakfast is excellent and the outdoor hot tub is great on those cooler days!
Stephen
2024 年 4 月入住 3 晚
10/10 超赞
Mary
带宠物出行, 与配偶出行
2024 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
I Iiked that we could bring our dog and eat there too (outside). Staff very friendly and accommodating. Room very spacious and comfortable.
Mary
2024 年 5 月入住 1 晚
10/10 超赞
Nicole
2024 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were amazing. Went above and beyond. Comfortable beds.
Nicole
2024 年 5 月入住 2 晚
6/10 一般
Garry,Dover Heights
与配偶出行
2024 年 5 月 9 日
满意:员工和服务
The property is well located and easy access in and out. The good features are the restaurant for lunch or dinner and proximity to Blackheath and other Blue Mountains attractions. Also, the pricing is quite reasonable.
what needs to improve is the room lighting totally inadequate and there is no wardrobe so very little hanging space if two people are staying. The breakfast whilst complimentary is disappointing. Would rather pay and get something hot and enjoyable. The bathroom was certainly not new, basin was stained and again no space for toiletries. The staff are very friendly and that helps but some things need to be attended too in order to get a four-star rating.
Garry
2024 年 5 月入住 2 晚
10/10 超赞
Bar
2024 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful details in the rooms.
Bar
2024 年 5 月入住 1 晚
10/10 超赞
Maree
与配偶出行
2024 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a find!! Brilliant property, good location, hot tub was great but the kicker was the restaurant!! The food was sensational and staff and service were brilliant...turned a weekend away into a fantastic memory...we will be back!
Maree
2024 年 4 月入住 1 晚
6/10 一般
Amy-lee
2024 年 4 月 23 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
We drove in from the town on blackheath wanted to just have a small anniversary getaway. Check in was ok , we wernt really welcomed or made aware of anything in or around the the property for example (a tea room and an internal corridor to get to reception) the rooms tv was severly broken so we went back to reception to let then know. We had to wait for a repair man that said that it was unfixable. Then had to wait on wether they would decide to repair/replace it or move us.. they moved us after but this resulted in our booking for the hot tub to run over time because we had to wait for a descision. This was extremely inconvenient and we were just offered the same room equivalent as a replacement .. even though it was not our fault. Secondly , the booking platform we booked through said dinner was available. This is incorrect, we stayed on a monday and nearly everything is closed in this area.. so beware. The wine we ordered at the bar was out of stock but instead of asking what else we wanted they just chose for us. The room itself was nice and comfy but the wifi cut out constantly. I assume its because we were at the very back end of the building..
Lastly, in the morning we walked in for the complimentary breakfast. We had zero greeting and were given no direction. We decided to just get a plate .. the food was stale and aweful. The coffee was cold and the woman who was we think a staff member was all over the place. We thought she was a guest.
Amy-lee
2024 年 4 月入住 1 晚
10/10 超赞
Yi
2024 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Love the vibe and love their bicycles.
Yi
2024 年 4 月入住 1 晚
10/10 超赞
Honey
与配偶出行
2024 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great vibes. Love, love, love!
Will be back another time.
Highly recommend.