Bonnes Vacations from $887

Property had ideal location central and accessible to City of Bordeaux. Room was clean and comfortable breakfast adequate. Would recommend this Hotel. Staff at reception and dining area very courteous.

The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.

Attention to service and customer relations

Architecturally the hotel is very pleasing to the eye with the limestone exterior and modern entrance. The hotel is in very good condition and smells lovely. All of the facilities were excellent and clean. The staff were all very friendly and helpful. Special thanks to Valentin, Enzo, Pierre and Barbara. The rooms and bathroom were very stylish and clean. The hotel was busy but there was minimal noise in the rooms even at the weekend. Food in the restaurant was good but I wouldn’t really bother with breakfast. There are plenty of bakeries nearby. The restaurant manager, Clemance, came over to talk to us and was very pleasant, as was Elodie who served us. While the hotel is far from the golden triangle you can get there in 10 minutes in an uber or the tram which is less than 10 minutes walk away. I preferred the distance as Chartrons is quieter. There are lots of restaurants nearby especially around Halle Des Chartrons. The pizza place next to the hotel is good for a quick pizza. I didn’t go for a swim but the pool looked very nice. The gym has 2 treadmills, a rower and an elliptical. There are plenty of weights but only one bench. All the equipment is new techno gym. The courtyard is also great to sit in. I would definitely stay again and recommend the hotel.

Hotel itself is great but the area around S Jean station is undergoing significant regeneration. There is a large construction site a few blocks away. Other buildings close by are disgusting. Earmarked for demolition, the lanes are full of rubbish and rats. Across the road, a food court and restaurants have closed because the development seems to be stalled. The area is quite safe day or night.