4/10 很差
Morgan
与配偶出行
2024 年 6 月 17 日
不满意：清洁度、服务设施、住宿条件和设施
This resort was such a let down in many ways. Overall the property is very run down and not maintained. The cabin I stayed in had a dirty blanket on the bed and was not changed. You are charged a “resort fee” and the majority of the amenities are not available. The pool is closed for renovation (was never stated in the booking). We rented 2 kayaks ($25/person) and they were dirty and wet and the life jackets they had were so old they had holes and the inside was full of water- they only had 2 available.There is an outdoor facility that has a bathroom with showers- absolutely disgusting it was full of flies and cockroaches. Upon checking out, I mentioned that the blanket on the bed was visibly dirty and stained and also had a bad odor. The response I got was “sorry about that”. The staff have no customer service skills and act like they could care less if you have a good stay or not. I’m super bummed because I was looking forward to staying here, but will never be returning nor would I recommend this place to anyone. For the same cost or less you can stay at a much nicer resort and have amenities that you can actually use.
Morgan
2024 年 6 月入住 1 晚