外观

关于克里夫兰假日酒店 - IHG 旗下酒店的点评

3 out of 5
克里夫兰假日酒店 - IHG 旗下酒店
110 Interstate Drive NW, Cleveland, TN

点评

9.2

非常棒

10 分 - 超赞。203 条好评,共有 291 条点评" "
8 分 - 还可以。62 条好评,共有 291 条点评" "
6 分 - 一般。12 条好评,共有 291 条点评" "
4 分 - 很差。7 条好评,共有 291 条点评" "
2 分 - 糟糕。7 条好评,共有 291 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

William

满意:清洁度
不满意:住宿条件和设施
If you stay here and like to watch TV stay somewhere else. They have Satellite and the there was no signal for most of my stay. This is a big problem and should be addressed by corporate, because this is the Holiday Inn name being tarnished.
2024 年 5 月入住 1 晚

10/10 超赞

carolina

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
D. Henry GM 于 2024 年 5 月 6 日 的回复
Thank you very much for your review. We are so happy to see that you enjoyed your stay with us at Holiday Inn Cleveland. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Tomas

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No tenían café en el lobi
2024 年 4 月入住 2 晚
D. Henry GM 于 2024 年 4 月 24 日 的回复
Muchas gracias por tu reseña. Nos alegra ver que haya disfrutado de su visita con nosotros. Fue un placer tenerte aquí. El equipo y yo esperamos verte nuevamente la próxima vez que estés en la ciudad para que puedas disfrutar de una taza de café recién hecho disponible en el bistró.

10/10 超赞

Gordy

2024 年 3 月入住 1 晚
D. Henry GM 于 2024 年 4 月 24 日 的回复
Thank you very much for your review. We are so happy to see that you enjoyed your stay. We look forward to welcoming you back the next time you are in town.

10/10 超赞

Thomas

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a good stay for a quick overnight.
2024 年 3 月入住 1 晚
JV 于 2024 年 3 月 25 日 的回复
thank you

10/10 超赞

Jodi,Cutler Bay

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable rooms with everything we needed and super friendly staff.
2024 年 3 月入住 2 晚
D. Henry GM 于 2024 年 3 月 21 日 的回复
Thank you for sharing your experience with us! We're thrilled to hear that you found our rooms to be very comfortable and well-equipped with everything you needed for a pleasant stay. Ensuring our guests have a comfortable and convenient experience is a top priority for us, and we're delighted that we met your expectations in this regard.We're also pleased to hear that our staff provided friendly and accommodating service during your visit. Delivering exceptional service and creating memorable experiences for our guests is something we take great pride in, and we're glad that our team succeeded in making your stay enjoyable.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything specific you particularly enjoyed about your experience or any suggestions you have for making your next visit even better, please don't hesitate to let us know. Safe travels, and we look forward to seeing you again soon!

10/10 超赞

Wayne

满意:清洁度、员工和服务、住宿条件和设施
Clean facility and courteous staff
2024 年 3 月入住 1 晚
D. Henry GM 于 2024 年 3 月 19 日 的回复
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our facility to be clean and that our staff provided courteous service during your visit. Maintaining a clean environment and delivering friendly service are top priorities for us, and we're delighted that we met your expectations in both regards.Your kind words are greatly appreciated and will be shared with our team as recognition of their hard work. We strive to provide all our guests with an exceptional experience, and we're glad to hear that you enjoyed your time with us.

10/10 超赞

Amanda

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in staff was super friendly! We got in after a very rough night of missed flights and a long drive! He was very pleasant!
2024 年 3 月入住 2 晚
D. Henry GM 于 2024 年 3 月 19 日 的回复
Thank you for sharing your experience with us! We're delighted to hear that our check-in staff made your arrival a pleasant and welcoming experience, especially after a challenging night of missed flights and a long drive. Providing friendly and accommodating service is a top priority for us, and we're thrilled that our staff went above and beyond to ensure your comfort and satisfaction.We understand that traveling can sometimes be stressful, and we're glad that our team was able to provide a positive and welcoming atmosphere for you. Your kind words will be shared with our staff as recognition of their exceptional service.

10/10 超赞

Jeremy

2024 年 3 月入住 1 晚
D. Henry GM 于 2024 年 4 月 4 日 的回复
Thank you so much for your review. We are so happy to see that you enjoyed your visit with us at Holiday Inn Cleveland. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Greg

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Nice, clean. All one needs .
2024 年 3 月入住 1 晚
D. Henry GM 于 2024 年 3 月 11 日 的回复
Thank you for your feedback! We're glad to hear that you found our establishment nice and clean, and that it provided you with everything you needed during your stay. Maintaining a clean and comfortable environment is a top priority for us, and we're delighted that we met your expectations in this regard.

10/10 超赞

Kirby

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The web site said you got a free Breakfast with a night stay and the Lady at the front Desk No ,disappointed
2024 年 2 月入住 1 晚
D. Henry GM 于 2024 年 3 月 4 日 的回复
While we do not have nor advertise free breakfast we do have several breakfast included rates and promos, however our base/daily rate is not inclusive of breakfast. Express hotels have free continental breakfast. I hope this clears up any confusion. We are happy to see that you otherwise enjoyed your stay. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town. :)

10/10 超赞

Emily,Quincy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super Happy with our stay! Our room was spacious and comfortable. Bathroom was clean and well stocked. We enjoyed having a fridge and microwave. Would stay here again!!
2024 年 2 月入住 4 晚
D. Henry GM 于 2024 年 3 月 1 日 的回复
Thank you for sharing your experience with us! We're thrilled to hear that you had a super happy stay at Holiday Inn Cleveland. It's fantastic to know that your room was spacious and comfortable, providing you with the relaxation you needed. We take pride in maintaining cleanliness and ensuring our bathrooms are well stocked, so it's great to hear that you found everything to your satisfaction.We're glad you appreciated the convenience of having a fridge and microwave in your room, making your stay even more comfortable. Your positive feedback means a lot to us, and we would be delighted to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to let us know. We're here to make each visit exceptional. Safe travels, and we can't wait to host you again!

10/10 超赞

Roger

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and safe feeling environment
2024 年 2 月入住 1 晚

8/10 还可以

Caleen

满意:员工和服务,清洁度
2024 年 2 月入住 2 晚
D. Henry GM 于 2024 年 2 月 15 日 的回复
Thank you so much for your review. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

CRAIG A

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Large rooms. Quiet. Clean.
2024 年 2 月入住 1 晚
D. Henry GM 于 2024 年 2 月 12 日 的回复
Thank you so much for your review. I am so happy to see that you enjoyed your visit with us. It was a pleasure to have you here. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Lori

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice area and convenient to interstate.
2024 年 2 月入住 1 晚
D. Henry GM 于 2024 年 2 月 12 日 的回复
Thank you so much for your review. I am so happy to see that you enjoyed your stay. The team and I look forward to seeing you again the next time you are in town.

6/10 一般

Eddie

满意:员工和服务,清洁度
A few negatives.
Front desk was very helpful. Room was clean. All usb ports on both sides of the bed were not working. Water pressure, and temperature was off. The Wii was unreliable at best. The curtain seemed stuck closed.
2024 年 2 月入住 1 晚
D. Henry GM 于 2024 年 2 月 8 日 的回复
Thank you so much for your review. We apologize for any inconvenience experienced during your stay. Your concerns have been addressed with the team to ensure quick resolution. We hope for another opportunity in the future to meet or exceed your expectations.

6/10 一般

Trudie,Chattanooga

与配偶出行, 商务旅客
满意:住宿条件和设施,清洁度
We paid for a king suite and there were none available. We were given a regular king room at the same rate. They offered us breakfast as a concession but we had breakfast plans during our stay. Specialty coffee machine broken. Outside card readers were broken so we could only enter through the front door although the only parking available was in the back of the building.
2024 年 1 月入住 4 晚
D. Henry GM 于 2024 年 2 月 5 日 的回复
Thank you for your review. I sincerely apologize for any inconvenience experienced during your stay. Your concerns have been addressed with the team for resolution. We hope for another opportunity in the future to meet or exceed your expectations.

10/10 超赞

Emily,Lyons

满意:清洁度、员工和服务、住宿条件和设施
One of the cleanest hotels we’ve stayed at and the water pressure in the showers are top notch!
2024 年 1 月入住 1 晚
D. Henry GM 于 2024 年 1 月 22 日 的回复
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our hotel left a lasting impression on you as one of the cleanest you've stayed at. Maintaining a high standard of cleanliness is a top priority for us, and it's rewarding to know that our efforts have been noticed and appreciated.We're also delighted that you enjoyed the invigorating water pressure in our showers. It's the little details like this that can make a stay truly memorable, and we're glad to have provided you with a comfortable and satisfying experience.Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay in the future. If there's anything specific you loved about your visit or any suggestions you may have, feel free to share. Safe travels!

10/10 超赞

Robin

2024 年 1 月入住 1 晚
D. Henry GM 于 2024 年 1 月 22 日 的回复
Thank you so very much for your review. We are so happy that you enjoyed your visit with us at Holiday Inn Cleveland. The team and I look forward to welcoming you again the next time that you are in town. :)

10/10 超赞

Thomas

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
D. Henry GM 于 2024 年 1 月 22 日 的回复
Thank you so very much for your review. We are happy to see that you enjoyed your visit with us. The team and I look forward to seeing you again the next time you are in town.

8/10 还可以

Michael

与家人出行
满意:员工和服务,清洁度
Like the staff and most of the hotel. Did not like the oversized bathroom door that required me to squeeze between the sink and toilet to shut the door. Definitely not ADA compliant
2024 年 1 月入住 1 晚
D. Henry GM 于 2024 年 2 月 5 日 的回复
Thank you very much for your review. It was a pleasure to have you visit with us at Holiday Inn Cleveland. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
D. Henry GM 于 2024 年 1 月 2 日 的回复
Thank you very much for your review. We are so happy to see that you enjoyed your visit with us at Holiday Inn Cleveland. We look forward to seeing you again the next time you are in town.

8/10 还可以

Teresa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One night stay.
We experienced a power loss at this hotel. The service to make sure we were ok was spot on. A transformer went out so it effected the whole valley.
2023 年 12 月入住 1 晚
D. Henry GM 于 2023 年 12 月 29 日 的回复
Thank you for taking the time to share your experience with us, and we truly appreciate your understanding regarding the power loss that affected the entire valley during your stay.We sincerely apologize for the inconvenience caused by the transformer outage. Such unforeseen incidents can indeed disrupt the usual flow of a comfortable stay.However, we're delighted to know that our team was attentive and responsive in ensuring your comfort and safety despite the situation. Your kind words about their efforts mean a lot to us.Please know that your feedback has been duly noted, and we're continuously working to ensure that we're well-prepared to handle such occurrences more efficiently in the future.We truly value your understanding and hope to have the opportunity to provide you with a seamless and enjoyable stay during your next visit to Holiday Inn Cleveland

2/10 糟糕

Kimberly

2023 年 12 月入住 1 晚
D. Henry GM 于 2023 年 12 月 26 日 的回复
Absolutely, handling negative reviews requires a delicate balance. Here's a response:Dear [Reviewer's Name],Thank you for sharing your experience with us. We're genuinely sorry to hear that your stay at our Holiday Inn fell short of your expectations. Providing a positive experience for our guests is our utmost priority, and we regret that we didn't meet your needs during your visit.We value your feedback as it allows us to address the areas that require improvement. Rest assured, we'll thoroughly investigate the issues you've raised and take corrective measures to ensure that similar situations don't occur in the future.We understand the importance of delivering exceptional service and accommodations, and we sincerely apologize for any inconvenience caused. We'd greatly appreciate the opportunity to regain your trust and welcome you back for a stay that truly reflects the quality and comfort we strive to offer.Please feel free to reach out to us directly if there's anything we can do to address your concerns further.

2/10 糟糕

Donald

满意:住宿条件和设施,员工和服务
不满意:客房舒适度,清洁度
Disappointed in Cleveland
The bed had stains, looked like blood... we had to kill a bug..it was super noisy and I only got the room bc we were driving from Maryland to Louisiana so we needed rest and THAT definitely was a waste of money..
2023 年 12 月入住 1 晚
D. Henry GM 于 2023 年 12 月 26 日 的回复
Absolutely, handling negative reviews requires a delicate balance. Here's a response:Dear [Reviewer's Name],Thank you for sharing your experience with us. We're genuinely sorry to hear that your stay at our Holiday Inn fell short of your expectations. Providing a positive experience for our guests is our utmost priority, and we regret that we didn't meet your needs during your visit.We value your feedback as it allows us to address the areas that require improvement. Rest assured, we'll thoroughly investigate the issues you've raised and take corrective measures to ensure that similar situations don't occur in the future.We understand the importance of delivering exceptional service and accommodations, and we sincerely apologize for any inconvenience caused. We'd greatly appreciate the opportunity to regain your trust and welcome you back for a stay that truly reflects the quality and comfort we strive to offer.Please feel free to reach out to us directly if there's anything we can do to address your concerns further.

6/10 一般

Karen

满意:清洁度、员工和服务、住宿条件和设施
Clean all good
2023 年 12 月入住 1 晚
D. Henry GM 于 2023 年 12 月 18 日 的回复
Thank you for your review. We look forward to seeing you again the next time you are in town.

10/10 超赞

Jennifer

2023 年 12 月入住 1 晚
D. Henry GM 于 2023 年 12 月 18 日 的回复
Thank you so very much for your review. We are so happy to see that you enjoyed your visit with us at Holiday Inn Cleveland. It was a pleasure to have you here and we look forward to seeing you again the next time you are in town.

8/10 还可以

Alvaro

满意:清洁度
2023 年 12 月入住 1 晚
D. Henry GM 于 2023 年 12 月 11 日 的回复
Thank you very much for your review. It was a pleasure to have you visit with us at Holiday Inn Cleveland. The team and I look forward to seeing you again the next time you are in town.

8/10 还可以

Gary

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
D. Henry GM 于 2023 年 12 月 11 日 的回复
We greatly appreciate your positive review! Having you stay with us at Holiday Inn Cleveland was a pleasure. Our team is eager to welcome you back on your next visit to town. Looking forward to seeing you again soon!

10/10 超赞

Randy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
D. Henry GM 于 2023 年 12 月 11 日 的回复
We greatly appreciate your positive review! Having you stay with us at Holiday Inn Cleveland was a pleasure. Our team is eager to welcome you back on your next visit to town. Looking forward to seeing you again soon!

8/10 还可以

Brian

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚
D. Henry GM 于 2023 年 12 月 11 日 的回复
Thank you very much for your review. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Eldon

2023 年 11 月入住 1 晚
D. Henry GM 于 2023 年 12 月 26 日 的回复
Thank you for your positive feedback! We're thrilled that you had a great experience during your stay. Your high score means a lot to us, and we hope to have the pleasure of welcoming you back soon for another wonderful visit.

10/10 超赞

Luke

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
It was a night place to stay at
2023 年 11 月入住 1 晚
D. Henry GM 于 2023 年 12 月 4 日 的回复
Thank you for sharing your experience with us! We're delighted to hear that your stay at Holiday Inn was relaxing and enjoyable. Providing a serene and comfortable environment for our guests is a priority, and it's fantastic to know we hit the mark during your visit.Your feedback means a lot to us, and we appreciate your choice to stay with us. Should your plans bring you back this way, we'd love to welcome you for another peaceful stay.

10/10 超赞

Donna

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very easy on and off the expressway.
2023 年 11 月入住 1 晚
D. Henry GM 于 2023 年 11 月 22 日 的回复
Thank you for sharing your experience with us! We're delighted to hear that your stay at Holiday Inn was relaxing and enjoyable. Providing a serene and comfortable environment for our guests is a priority, and it's fantastic to know we hit the mark during your visit.Your feedback means a lot to us, and we appreciate your choice to stay with us. Should your plans bring you back this way, we'd love to welcome you for another peaceful stay.

10/10 超赞

Harry

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exceed expectations
Had a great weekend.
2023 年 11 月入住 3 晚
D. Henry GM 于 2023 年 11 月 20 日 的回复
Thank you for sharing your experience with us! We're delighted to hear that your stay at Holiday Inn was relaxing and enjoyable. Providing a serene and comfortable environment for our guests is a priority, and it's fantastic to know we hit the mark during your visit.Your feedback means a lot to us, and we appreciate your choice to stay with us. Should your plans bring you back this way, we'd love to welcome you for another peaceful stay.

10/10 超赞

Jeffrey

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very large and very clean. The staff was very helpful.
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 11 月 2 日 的回复
Thank you so much for your review. We are so happy to see that you enjoyed your stay. The team and I look forward to seeing you again the next time you are in town.

8/10 还可以

Steve

满意:清洁度、员工和服务、住宿条件和设施
Hotel was clean, professional staff, and convenient for everything!
2023 年 10 月入住 2 晚
D. Henry GM 于 2023 年 11 月 2 日 的回复
Thank you so much for your review. We are so happy to see that you enjoyed your stay. The team and I look forward to seeing you again the next time you are in town.

8/10 还可以

daun

2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 11 月 20 日 的回复
Thank you so much for your review. The team and I are happy to see that you enjoyed your stay with us here at Holiday Inn Cleveland. We look forward to seeing you again the next time you are in town.

8/10 还可以

Emily

满意:清洁度、员工和服务、客房舒适度
Clean and Safe. $25 Dog Free
Front desk was very polite and friendly both in the evening and especially in the morning. Clean, spacious rooms. Small bathroom with need for some caulking and TLC, but room, bed, lobby all great. Solo travel with dog - felt safe inside and outside of building. Felt like my car and things were safe in a well lit parking lot with other hotels on both sides.
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 10 月 25 日 的回复
First, I would like to say that your furbaby is absolutely adorable. I am so happy to see that you enjoyed your stay and that you felt safe here during your travels. It was a pleasure to have yall visit with us and we look forward to seeing you again the next time you are in town.

10/10 超赞

Richard,Largo

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lisa at front desk (and gentleman there) and Cricket/Crystal at cafe were so nice and so helpful. Our breakfasts with Cricket made our meals extra special; even with the quality and quantity of the breakfast. Everyone was kind and helpful through the 2-day visit. Bathrooms were clean but wear&tear and stains on floor got it a 4 not 5!
D. Henry GM 于 2023 年 10 月 25 日 的回复
Thank you so very much for your review. We are blessed with a great team here at Holiday Inn Cleveland. Cricket and Lisa have been with us since the beginning and are the heart and soul of the team. We are so happy that you enjoyed your visit with us and we look forward to seeing you again the next time you are in town.

10/10 超赞

Stephanie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 10 月 22 日 的回复
Thank you so very much for your review. We are so happy to see that you enjoyed your visit with us here at Holiday Inn Cleveland. It was a pleasure to have you here. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
One of the most modern and clean facility.
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 10 月 20 日 的回复
Thank you so very much for your review. I am very happy to see that you enjoyed your stay with us here at Holiday Inn Cleveland. It was a pleasure to have you here. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Virgil

满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good!
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 10 月 13 日 的回复
Thank you so much for your review. We are so happy to see that you enjoyed your time with us. It was a pleasure to have you here and we look forward to seeing you again the next time you are in town.

4/10 很差

Larry

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
No free breakfast
No free breakfast. I’m pretty sure Hotels.com said free breakfast.
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 10 月 11 日 的回复
I do apologize for any inconvenience experienced during your stay. Sites such as Hotels.com do not always have accurate information about hotels. While we are able to keep parent companies such as Expedia or Booking current with up to date information, we do not have control over subsidiary sites such as Hotels.com. We look forward to another opportunity in the future to meet or exceed your expectations.

2/10 糟糕

Myia

与家人及幼儿出行
满意:服务设施
不满意:员工和服务,清洁度
Outside and the lobby were great. Our room looked great upon inspection but when I woke up to go to the restroom in the morning, I noticed my baby’s snack cup (the ones with the little hand holes) was COVERED in ants. I promptly threw it out and washed the cup just to turn the lights on and see tons of them coming out of the wall. I called to the front desk and told them about it and she seemed indifferent and just stated the maintenance man wasn’t there to spray right now like this happened often. She offered to move me to a new room but I was legit disgusted and just inspected all of our stuff for ants then left.
2023 年 9 月入住 1 晚

10/10 超赞

ANDY LEWIS

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 10 月 11 日 的回复
Thank you very much for your review. We are so happy that you enjoyed you enjoyed your visit with us. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Heidi

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
D. Henry GM 于 2023 年 10 月 11 日 的回复
Thank you very much for your review. We are so happy to see that you enjoyed your stay with us here at Holiday Inn Cleveland. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Christa

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice Staff was extremely nice and helpful
2023 年 10 月入住 2 晚
D. Henry GM 于 2023 年 10 月 13 日 的回复
Thank you very much for your review. We are so happy to see that you enjoyed your stay at Holiday Inn Cleveland. It was a pleasure to have you visit with us. The team and I look forward to seeing you again the next time you are in town.

10/10 超赞

Robin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a great night of rest for our next adventure
2023 年 9 月入住 1 晚
JV 于 2023 年 10 月 2 日 的回复
thank you