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关于艾伦村温德姆拉昆塔套房酒店的点评

2.5 out of 5
艾伦村温德姆拉昆塔套房酒店
1220 Central Expy N, Allen, TX

点评

8.0

很好

10 分 - 超赞。486 条好评，共有 1002 条点评" "
8 分 - 还可以。227 条好评，共有 1002 条点评" "
6 分 - 一般。126 条好评，共有 1002 条点评" "
4 分 - 很差。81 条好评，共有 1002 条点评" "
2 分 - 糟糕。82 条好评，共有 1002 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

7.8/10

环保

点评

2/10 糟糕

Junshanl

商务旅客
不满意：员工和服务，清洁度
2023 年 5 月入住 3 晚
CP 于 2023 年 5 月 23 日 的回复
Thank you for your feedback.

10/10 超赞

qiao，austin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
excellent service great service good good good，i love thishotel
2020 年 2 月入住 1 晚
AP 于 2020 年 3 月 2 日 的回复
Thank you for your great feedback. We are glad you enjoyed the hotel

10/10 超赞

Jaime，Stonewall

与家人出行
满意：清洁度、员工和服务、服务设施
The property itself was great. They were doing renovations, but nothing was made inconvenient. The surrounding area is under heavy construction and it was difficult to maneuver around the building, parking, etc.
2024 年 4 月入住 2 晚
UA 于 2024 年 5 月 22 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 糟糕

Mariah

与家人出行
满意：服务设施
4 times we had to get the key cards replaced because they weren’t working
2024 年 5 月入住 1 晚
UA 于 2024 年 5 月 19 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We take this opportunity to ask for sincere apologies that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Kaci

Omir was AMAZING. He was very polite and kept apologizing for the wait as there was a line of people checking in. With the renovations, the parking lot and front building is still needs a little work.
2024 年 5 月入住 1 晚
UA 于 2024 年 5 月 19 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 很差

Tammy

与家人出行
满意：清洁度
不满意：员工和服务
The room I reserved was stated to be accessible. When we arrived, they had rented out all of their accessible rooms. I’ve had knee surgery and am non weight bearing. A regular room on the third floor is very hard for me to manage. Extremely disappointed.
2024 年 5 月入住 1 晚
UA 于 2024 年 5 月 15 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We take this opportunity to ask for sincere apologies that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Eli

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
UA 于 2024 年 5 月 9 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Bernie

满意：清洁度
2024 年 4 月入住 1 晚
UA 于 2024 年 4 月 27 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Claudia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 1 月入住 3 晚
UA 于 2024 年 4 月 24 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 还可以

Kaleb

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
UA 于 2024 年 4 月 15 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Carrie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
UA 于 2024 年 4 月 14 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Frank

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
UA 于 2024 年 4 月 12 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 很差

Michael

与家人出行
满意：清洁度
不满意：员工和服务
We've stayed at this particular location on several occasions. The property and staff were much better in times past. Beyond the hotel's control, two storefronts that totally block your view of the hotel have been built within the last six months. This makes it very difficult to locate the property without GPS. Our last two stays were marginal at best. It's understood that the hotel is undergoing renovation, but it has been an ongoing process for two years and it's far from complete. The contractors are not considerate of the hotel guests with there music blaring as the work, regardless of their proximity to guest's rooms. Our last stay was during the solar eclipse of 2024. When we booked, we only needed a single king. However, our need changed and a double queen room was needed. It's understood that the hotel was sold out during that time, but when we inquired about a possible roll-out bed or possible room change in case someone canceled, the front desk manager was very curt and displayed really bad customer service. The front desk clerk however, understood our need and politely notified us of an available room and completed the transfer. As often as we visit Allen, I don't see booking another stay at this particular hotel in the future.
2024 年 4 月入住 1 晚
UA 于 2024 年 4 月 11 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 糟糕

Craig

带宠物出行, 与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Instead of the warm decor La Quinta typically hast this hotel has cold shades of grey contemporary decor throughout with harsh 5000K lighting. VERY unattractive IMO.
2024 年 4 月入住 1 晚
UA 于 2024 年 4 月 12 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 很差

Gabrielle，Portland

满意：员工和服务
不满意：住宿条件和设施，服务设施
April 2024: The hotel is in an area surrounded by nothing but construction, which is fitting, as the hotel was also under construction (for a remodel), which was never disclosed to me as I booked it. Fortunately or not, I became ill at the beginning of my stay (NOT related to the hotel) and needed to leave early and the hotel staff were very kind and accommodating. Once the remodel is finished and the area around it is built up, it will be a great place to stay.
2024 年 4 月入住 4 晚
UA 于 2024 年 4 月 9 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

venuste

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Pretty hotel , very smart rooms
2024 年 3 月入住 1 晚
UA 于 2024 年 3 月 27 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 很差

Nadia

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There’s construction but we weren’t told beforehand. The room hand a weird smell. The stairwell was disgusting. The elevator wobbled if you moved in it. The tv in the room didn’t work. We didn’t have towels in our room and when we asked the front desk she says she didn’t have any extra. There was no blow dryer in the room either. The room felt dirty along with the rest of the hotel.
2024 年 3 月入住 2 晚
UA 于 2024 年 3 月 27 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the staff and stay everything about this place is A1
2024 年 3 月入住 1 晚
UA 于 2024 年 3 月 25 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Legend

2024 年 3 月入住 2 晚
UA 于 2024 年 3 月 28 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 还可以

Vonda

满意：员工和服务
不满意：住宿条件和设施
They should tell you that they are renovating. The Sheetrock dust was terrible
2024 年 3 月入住 2 晚
UA 于 2024 年 3 月 4 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive a honest feedback. We are glad to learn that you had a positive experience during stay with us .I will share your comments with our team, who I am certain will take the time to turn it around !Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 糟糕

Logan

不满意：住宿条件和设施
2024 年 3 月入住 1 晚
UA 于 2024 年 3 月 4 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

scott

与配偶出行, 商务旅客
满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
as a cinstruction worker i was dissapointed at how much trash and construction material was around the property. i did read the reviews ao was not surprised but felt they could have taken more time to and effort to limit how it impacted the guests. spent 4 months living in a house in north carolina while doing a massive rennovation so i feel more coukd have been done. its mostly on the contractor but hotel staff needs to do better at naking them do better. room was clean and comfortable so met that need. on the room maintenance they need to use the right color and finish of oaint to do touchups. what they did was deplorable and that contractor should be embarrased at the quality of work
2024 年 2 月入住 1 晚
UA 于 2024 年 2 月 29 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 一般

David

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
In the app or when you making reservations they should mention that property is remodeling to let people think about with all the chaos the construction is doing. The noise the dust… people were sanding down hallway next to the temporary breakfast area was being served!!!! I’m sorry but if I knew that was going to happen I would have booked in another hotel.
2024 年 2 月入住 2 晚
UA 于 2024 年 2 月 27 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 还可以

Kelly

与家人出行
满意：员工和服务，清洁度
They are currently remodeling this location, was not known at time of booking. Were in the middle of doing tile floor work in the lobby and other main areas. However, rooms appeared to already be remodeled and were nice. Appears will be very nice place to stay once the remodel is completed.
2024 年 2 月入住 2 晚
UA 于 2024 年 2 月 24 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was under construction at the time of our visit, so this did add an unexpected setting for our stay. However, the hotel manager was very friendly and accommodating, even getting us into our room almost two hours early since we were from out of town. If you can be patient with the fact that they are remodeling, then it really is a nice place to stay!!
2024 年 2 月入住 2 晚
UA 于 2024 年 2 月 22 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 糟糕

Ethan

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The property was under heavy construction. The whole first floor was torn up and being redone with trash and equipment stacked up. Pool was inaccessible due to contraction and clutter. Breakfast was served in a small room with construction material taking up a good part of the room.
2024 年 2 月入住 3 晚
UA 于 2024 年 2 月 19 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 很差

Nancy

与家人出行
不满意：员工和服务、住宿条件和设施、客房舒适度
About our stay!
Hardly any hot water Beds was uncomfortable Few of the employees was rude!
2024 年 2 月入住 1 晚
UA 于 2024 年 2 月 18 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 还可以

Susan

与家人出行, 商务旅客
满意：员工和服务，清洁度
Confusing as it appeared to be totally under construction. A big sign out front would be beneficial. The one they have, was missed on my first drive through. Add this to the fact that many several floors appear to be unoccupied, made me wonder if it was even open currently. However, my room is nice and I’m sure the hotel will be beautiful once construction is completed.
2024 年 2 月入住 1 晚
UA 于 2024 年 2 月 16 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Kimberly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel!
We have stayed here many time and even while having construction going on still a great hotel! We had a suite on 4th floor and it was wonderful. Staff very friendly. Its going to be so beautiful when construction is done.
2024 年 2 月入住 2 晚
UA 于 2024 年 2 月 15 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Kelly

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was extremely friendly and helpful.
2024 年 2 月入住 1 晚
UA 于 2024 年 2 月 11 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

Oliver

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Disappointed
Lobby was totally deconstructed. Couldnt get through. Had to use the back entrance, key didn't work most of the time
2024 年 2 月入住 3 晚
UA 于 2024 年 2 月 10 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 还可以

Tina

满意：员工和服务
2024 年 1 月入住 1 晚
UA 于 2024 年 2 月 10 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

Katrina

与配偶出行, 团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
There was construction being done around the hotel and it didn’t even look like it was open when we first arrived. The room was nice, but all down the hall way in smelled of weed like someone had been smoking it the whole stay.
UA 于 2024 年 2 月 7 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

Connor

满意：员工和服务
不满意：住宿条件和设施，清洁度
Under construction
Hotel is under construction so there is no lobby area right now. The stairwells were filthy, with old food on the ground and weird smells all around. Our room was fine but the rest of the hotel was not in great shape.
2024 年 2 月入住 3 晚
UA 于 2024 年 2 月 5 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to not only give the a complete new look but address the problem and prevent any future occurrences at the same time greatly appreciate your patience while we turn it around for your next stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 糟糕

Nicole

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
They were repairing the whole hotel so it was empty, dusty and smelled like paint fumes. The water never got hot stayed ice cold for showers. The staff was friendly but the whole place was torn apart. A warning they were redoing the whole place would have been nice when booked.
2024 年 1 月入住 1 晚
UA 于 2024 年 1 月 30 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 超赞

Zoila Viviana González

满意：清洁度、员工和服务、住宿条件和设施
Bien
2023 年 12 月入住 1 晚
UA 于 2024 年 1 月 27 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 糟糕

Nicole

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The whole thing is under construction and unsafe couldn’t walk anywhere very bad choice doesn’t look like the pictures they are showing
UA 于 2024 年 1 月 26 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 一般

Cristina

满意：清洁度
不满意：住宿条件和设施
2024 年 1 月入住 1 晚
UA 于 2024 年 1 月 26 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 超赞

Araceli

2024 年 1 月入住 1 晚
UA 于 2024 年 1 月 26 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 还可以

gail Lange

满意：员工和服务，清洁度
2024 年 1 月入住 2 晚
UA 于 2024 年 1 月 26 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Efrain

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Managment was great. The front desk gave me a room that was already occupied, but they fixed it right away.
2024 年 1 月入住 1 晚
UA 于 2024 年 1 月 24 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Ryan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were great at check-in. They were very friendly throughout my stay. They were working on the lobby, but it did not take away from my trip. The breakfast was good and parking was easy. When I am in the area, I will stay here. The price and service were beyond what was expected.
2024 年 1 月入住 3 晚
UA 于 2024 年 1 月 23 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. We greatly appreciate your patience and understanding while we work on getting a whole new look for your next stay with us ! It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

John L

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
UA 于 2024 年 1 月 22 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 糟糕

Rebekkah

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
While the room was nice, and the staff was amazing, this property is under major construction. This information was with held from us and if we would have known, we would have booked elsewhere. Not happy about our stay at all. Be transparent with the condition of your property.
US 于 2024 年 1 月 22 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 还可以

Alysha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
UA 于 2024 年 1 月 21 日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Allen at The Village. It is always a pleasure to receive positive feedback. I am particularly delighted to learn that you did have a great experience during your stay with us .I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

Les

满意：员工和服务
不满意：住宿条件和设施
Property was being renovated during our stay. Thus the cheaper rates. Walked through construction to get to my room. I can manage this but would have prefered to know beforehand.
2024 年 1 月入住 3 晚
UA 于 2024 年 1 月 21 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am do realize that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to give the a complete new look and appreciate your patience while we turn it around next time you stay with us . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 一般

Hope

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
UA 于 2024 年 1 月 19 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

2/10 糟糕

Jennifer

商务旅客
不满意：住宿条件和设施，清洁度
2024 年 1 月入住 2 晚
UA 于 2024 年 1 月 17 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 很差

Leah

满意：清洁度
There was no soap in bathroom, neither at sink or shower. Walls so thin I heard neighbor's tv very clearly and on other side heard neighbor snoring. Construction on 3 sides of bldg-- extremely loud and dusty. Way to get to hotel was extremely confusing and dangerous in the dark-- don't trust Google gps instructions.
2024 年 1 月入住 1 晚
UA 于 2024 年 1 月 17 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 很差

Dora

与家人出行
不满意：住宿条件和设施
2024 年 1 月入住 2 晚
UA 于 2024 年 1 月 16 日 的回复
Thank you for taking the time and sharing your feedback .Kindly please allow me to express and accept my sincerest apologies. Your feedback is very important to us, and I am saddened to learn that we did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.