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关于大西洋棕榈酒店的点评

2 out of 5
大西洋棕榈酒店
3247 S Atlantic Ave, Daytona Beach Shores, FL

点评

8.2

很好

10 分 - 超赞。418 条好评，共有 1000 条点评" "
8 分 - 还可以。350 条好评，共有 1000 条点评" "
6 分 - 一般。123 条好评，共有 1000 条点评" "
4 分 - 很差。62 条好评，共有 1000 条点评" "
2 分 - 糟糕。47 条好评，共有 1000 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

7.8/10

住宿条件和设施

7.4/10

环保

点评

4/10 很差

Gloria

不满意：住宿条件和设施
Where is the pool??
Pool was washed away. Beach access washed away. Not made aware until check in. Very disappointing
2023 年 5 月入住 2 晚

2/10 糟糕

Kandi

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Dirty, staff was rude, no hot water when I went to shower. College kids loud until 3:30 am Will not stay here or recommend anyone else
2023 年 5 月入住 2 晚

10/10 超赞

Dawn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean, friendly and helpful staff!
2023 年 5 月入住 2 晚

6/10 一般

Courtney

与家人出行
满意：员工和服务
不满意：住宿条件和设施
The room was good. Housekeeping could have been better. There was sand buildup in the corners in the bathroom. Would have been nice to know the pool and beach access were still tore up and not usable from the hurricane last year when we made the reservation. With that in mind it was over priced as such.
2023 年 5 月入住 2 晚

6/10 一般

Carine

团体旅客
满意：员工和服务，清洁度
Had to ask and pay to park car across street. No beach access or pool. This needs to be stated on Expedia until repairs are completed.
2023 年 5 月入住 2 晚

4/10 很差

renee

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Misguided
They pool and beach aceess is gone we also paid for a balcony with a view and its just a walk way and everyone has the same view. Had to pay 20 a night for parking. Infested with roaches
2023 年 5 月入住 1 晚

2/10 糟糕

Michelle

与家人出行
不满意：住宿条件和设施，员工和服务
This was the second property I booked as the first one emailed me after booking stating their pool and beach access were closed. Who wants to go to the beach with no pool or beach access. Not me. So I rebooked at another hotel where the website clearly states pool (with beautiful photos) and beach access. I booked and never heard otherwise from them. Get there to find out pool and beach access are closed. This is false advertising. I spent the weekend sitting inside a hotel room.
2023 年 5 月入住 2 晚

8/10 还可以

yvette

2023 年 5 月入住 1 晚

6/10 一般

Ray

满意：员工和服务
不满意：清洁度
Kind of a dive and you can hear other tenants very well.
2023 年 5 月入住 1 晚

6/10 一般

Meridith

与家人出行
不满意：客房舒适度，住宿条件和设施
Wont go back
When we arrived, we were notified that the beach and pool were not accessible due to the hurricane last fall. I understand that, but I wish I had known that upon making the reservation. The rooms were fairly clean, but the entire place is very out dated. I believe there are people living there. The girl that checked me in was not pleasant. She wasnt mean, she just wasnt pleasant or helpful. The beds were very uncomfortable, you could feel the springs.
2023 年 5 月入住 1 晚

8/10 还可以

Brad

2023 年 5 月入住 2 晚

4/10 很差

Victoria

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Rooms not worth the cost, dirty. Entire place smelled of weed.
2023 年 5 月入住 2 晚

8/10 还可以

Helen

与配偶出行
满意：住宿条件和设施，员工和服务
Pool was gone.
2023 年 5 月入住 4 晚

8/10 还可以

Kelsie

与配偶出行
满意：员工和服务，清洁度
2023 年 5 月入住 2 晚

2/10 糟糕

Jody

不满意：员工和服务、住宿条件和设施、客房舒适度
Worst Stay!
We have stayed at this hotel every year since 2020. This year was the worst experience we've had. Friday night they allowed a large group of people to have a party in the parking lot. Around 3am they finally went to bed. Saturday around 5 the party picked up again. The music was so loud we couldn't hear anything but bass in our 3rd floor room. They also had a large group of people on the 3rd floor drinking and acting crazy. I complained to the front desk and they said they werent going to do anything about it. If I wanted something done I had to call the police myself. I told her we are also paying customers and would like to be able to at least hear the tv, she said are you aware the owners are selling the property? Ah! That's all I needed to know. Thats why they didn't care. The rooms were dirty. Stained towels (we always bring our own anyway) and lack of hurricane repairs. You can see the water damaged areas they just painted over. It's not advertised, but the pool is gone. It's laying on the beach. There is no beach access from the hotel either.
2023 年 4 月入住 2 晚

4/10 很差

diane

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
So, the pool is non-existent. It was wiped off the map by Hurricane Ian yet this was noted NO WHERE... and I literally booked the place for the ocean front pool. There was no beach access so paying for a beach front hotel was pointless. We had to drive down the road to get on the beach. This is actually a motel which is fine but it appears to be used as long term rentals with a few short stay guests. The toilet didn't flush from the moment we checked in so the front desk guy had to come plunge. It started backing up again that night and i had to call the next day for maintenance to come and re-plunge the toilet. The kitchenette had shot glasses in the cabinet that said "white girl wasted" on one and "F*@k you for that thing you once did" . All of it was so trashy that it was laughable. This is not the most expensive place on the strip but it was also not a $69/night place. The only reason that I didn't give the worst rating is because the front desk kid and maintenance guy were polite. Honestly, this area of Daytona really had nothing to offer so having a dive hotel with ZERO amenities resulted in a fail of a weekend.
2023 年 4 月入住 2 晚

10/10 超赞

Brooke

带宠物出行, 团体旅客
满意：住宿条件和设施，员工和服务
Staff was great. Very polite and helpful. They made the stay better
2023 年 4 月入住 8 晚

2/10 糟糕

Sonya

团体旅客
不满意：清洁度、服务设施、住宿条件和设施
The sheets had blood on them, drug paraphernalia left in end table, mold all over shower curtain, sink in bathroom would not drain, rust all over side of refrigerator, dog barked all night next door to us.
2023 年 4 月入住 1 晚

4/10 很差

Robert

不满意：客房舒适度
It was mine and my wifes anniversay/bday weekend we checked in a/c was not working employee looked at it and agreed it wasnt working didnt get replaced till next morning then was leaking into our room also speakers were blown in tv had to be replaced as well and the beds were hard as a rock would have been more comfortable sleeping on the floor was most def not worth the $300 i spent...
2023 年 4 月入住 2 晚

4/10 很差

tye

2023 年 4 月入住 14 晚

10/10 超赞

Marcela

与家人及幼儿出行
Good 👍👍👍👍
2023 年 4 月入住 2 晚

8/10 还可以

Desiree

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice
We arrived Thursday, it's not a 4 or 5 star hotel, but it was clean. We did have a little visitor (roach) but overall the place was fine. I do give 5 stars to the young man at the front desk, he was very helpful and super nice. He desires a raise.
2023 年 4 月入住 3 晚

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wife didn’t like blood stained sheets, although they were clean. otherwise no issues whatsoever.
2023 年 4 月入住 1 晚

4/10 很差

James

满意：员工和服务，清洁度
不满意：服务设施
The staff was wonderful but the property is old outdated. There were dogs staying at the property that barked continuously. Other guests were sitting around drinking in the parking lot.
2023 年 4 月入住 5 晚

4/10 很差

Apryl

2023 年 4 月入住 1 晚

6/10 一般

Anita

2023 年 3 月入住 2 晚

4/10 很差

Phillip Matthew，Indianapolis

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
The pool is completely destroyed from past hurricanes . No beach acces either . We werent disclosed this until after we checked in . Ants were horrible in the kitchen .
2023 年 3 月入住 5 晚

8/10 还可以

Betty

与配偶出行
满意：服务设施
Grateful property is recovering from Hurricane Ian. Sad that there is no access to beach due to demolished oceanfront😞
2023 年 3 月入住 1 晚

8/10 还可以

James

与配偶出行
No pool and no access to the beach. Should have been cheaper rates due to the damage left behind from storm.
2023 年 3 月入住 2 晚

8/10 还可以

Jacqueline

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel but a little pricey
2023 年 3 月入住 1 晚
pete 于 2023 年 3 月 27 日 的回复
Thank you for staying at our property

8/10 还可以

Victoria

与家人出行
满意：员工和服务
不满意：住宿条件和设施
Had benches you could sit and watch the ocean walked 1/2 block to get to beach storm destroyed pool and beach access
2023 年 3 月入住 1 晚
pete 于 2023 年 3 月 27 日 的回复
Thank you for staying at our property.

6/10 一般

Rachel

与配偶出行
满意：员工和服务
Staff were friendly. The hotel is right on the beach,except pool was destroyed by hurricane. Had to get our own towels and kleenex and empty our own garbage everyday. Were short staffs and priority were the rooms that were vacated everyday.
2023 年 2 月入住 6 晚
pete 于 2023 年 3 月 27 日 的回复
Thank you for staying at our property.

6/10 一般

Sue

与家人出行
不满意：住宿条件和设施
Don't let the picture fool you!
There is such a beautiful picture of the pool on your cover. Unfortunately, the pool no longer exists and you can't even get to the beach from your property. I realize this is hurricane related, but just be upfront and honest on the website and let people know this BEFORE they get to your hotel. I'll be honest, I only pick a hotel in Daytona because of the beach access!
2023 年 3 月入住 1 晚

6/10 一般

Melissa

2023 年 3 月入住 1 晚

2/10 糟糕

daniela

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 3 月入住 5 晚
pete 于 2023 年 3 月 27 日 的回复
Thank you for staying at our property.

4/10 很差

Pamela

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nothing except location on the beach
2023 年 3 月入住 3 晚

4/10 很差

Jennifer

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Not again
Booked this room for the kitchenette, the oven and microwave did not work. Some lights didn’t work.
2023 年 3 月入住 4 晚

8/10 还可以

ELAINE

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Très près de la mer.
2023 年 3 月入住 6 晚

8/10 还可以

Russell

与配偶出行
满意：员工和服务，清洁度
Good location but I would have thought they had plenty of time to rebuild their pool area and access to the beach.
2023 年 3 月入住 2 晚
pete 于 2023 年 3 月 17 日 的回复
Thanks for staying at our property. This is not overnight fix and the state is not giving permit on time so as a owner we cannot do anything without the permit.

8/10 还可以

Gabriel

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 Daytona Bikeweek.
The Desk Staff were friendly and Efficient. Due to Hurricanes Ian , damage remains with pool. Access was hindered to beach as the Stairway was also damaged.
2023 年 3 月入住 7 晚
pete 于 2023 年 3 月 17 日 的回复
Thank you for staying at our property. we have damaged pool and seawall and no access to the beach.

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything I needed
2023 年 3 月入住 3 晚

4/10 很差

Jean

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Bed linen and towels were dingy, dirty and of very low quality. For the high price of the room you would expect better quality.

6/10 一般

Raynard

与家人出行
满意：员工和服务
The room.had small bugs,they need Orkin pest control!!
2023 年 3 月入住 5 晚

8/10 还可以

Rafael

与家人出行, 与配偶出行
满意：员工和服务，清洁度
Great staff, good location
2023 年 3 月入住 1 晚

10/10 超赞

Jim

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Reasonable priced.

2/10 糟糕

frank

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty, they don't have handicap rooms,at least that what the rude person at the desk told me. When reservations were made I requested a handicap shower and then I had to cancel and rebook because of scheduling changes, and it was Left out if they told me in the beginning that they didn't have any it would have saved me a lot of grief.also it was not conveyed to me that the pool was out and the access to the beach was out, I could have moved on. This place offer's nothing and hotel's.com should drop them from their list.
2023 年 3 月入住 3 晚

2/10 糟糕

Tammy

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Get here, our electrical outlets or lights do not work, cords are a fire hazard. Spoke to front desk that same day, no one came to look at it or accomodate us. Pool and beach area closed, no notification of this when booked or called the hotel personally before getting here. Piece of crap hotel!
2023 年 3 月入住 3 晚

4/10 很差

Achilles

不满意：住宿条件和设施，服务设施
Nowhere in there ad did it say there was no pool or access to the beach. Ehen you pay for a “beach front “ “hotel” there should be a pool and beach access . This place is a motel ! No restaurant , bar, the pool and access to the beach were destroyed by the hurricane , so put that in your advertisement!!
2023 年 3 月入住 2 晚

6/10 一般

Denise

与家人出行
满意：员工和服务
不满意：服务设施
wi-fi was horrible.
2023 年 2 月入住 14 晚

4/10 很差

Natalie

2023 年 3 月入住 1 晚