There was a silver fish on king bed, dead roach on pull out, wasnt offered different room was just told they will put in a note for room to be checked, king bed HARD, like sleeping on floor , so glad to be home girl at front desk during day was nice
Monica
2024 年 4 月入住 1 晚
10/10 超赞
Timothy,Pasadena
2024 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Timothy
2024 年 4 月入住 1 晚
10/10 超赞
Timothy,Pasadena
带宠物出行
2024 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet, close to several work locations, petrochemical industry
Timothy
2024 年 3 月入住 1 晚
8/10 还可以
fred
2024 年 2 月 25 日
fred
2024 年 2 月入住 1 晚
10/10 超赞
Yulimka
2024 年 1 月 28 日
Yulimka
2024 年 1 月入住 1 晚
6/10 一般
Angee
2024 年 1 月 28 日
Angee
2024 年 1 月入住 5 晚
4/10 很差
Steve
2023 年 12 月 14 日
Steve
2023 年 12 月入住 1 晚
10/10 超赞
Longino
2023 年 12 月 10 日
Longino
2023 年 12 月入住 5 晚
6/10 一般
Michael
与配偶出行
2023 年 11 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Breakfast was lacking options. Tortillas were cold and no toster for bagels snd biscuits.
Michael
2023 年 11 月入住 1 晚
8/10 还可以
Iglesia Cristiana El
与家人及幼儿出行
2023 年 11 月 18 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Staff need to be more friendly!
Iglesia Cristiana El
2023 年 11 月入住 1 晚
4/10 很差
Rocky
商务旅客
2023 年 11 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rocky
2023 年 11 月入住 2 晚
8/10 还可以
Connie
2023 年 11 月 16 日
Connie
2023 年 11 月入住 1 晚
8/10 还可以
Giordano
商务旅客
2023 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Ok
Giordano
2023 年 11 月入住 1 晚
6/10 一般
Bobbie
2023 年 11 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very nice and quiet. Everything was very clean which I appreciated. The king sized bed in my room was very uncomfortable though. It was super hard making it difficult to get comfortable and causing me to wake up periodically in pain. I did not sleep much at all. There was a large empty space where apparently a sofa used to be. Everything in the room worked wonderfully and it was convenient to the family members I came to visit. The breakfast was okay. They served wieners rather than sausage or bacon which I thought was strange. The staff was friendly and helpful.
Bobbie
2023 年 11 月入住 1 晚
10/10 超赞
Jason
2023 年 11 月 3 日
Jason
2023 年 11 月入住 1 晚
10/10 超赞
Thomas
与配偶出行, 商务旅客
2023 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were friendly
Thomas
2023 年 10 月入住 1 晚
6/10 一般
Terry
商务旅客
2023 年 10 月 25 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Girl at front desk could've been more cheerful & helpful.
Terry
2023 年 10 月入住 1 晚
8/10 还可以
Juan Fernando
2023 年 10 月 13 日
Juan Fernando
2023 年 9 月入住 3 晚
4/10 很差
James
商务旅客
2023 年 10 月 6 日
不满意:客房舒适度
your website said they had a smoking room and when i get there they do not have a smoking room. they are 100% smoke free. please have your website change that.
James
2023 年 10 月入住 2 晚
4/10 很差
Terry
2023 年 9 月 26 日
满意:员工和服务
不满意:清洁度
Bed was hard. Room smelled of mildew
Terry
2023 年 9 月入住 1 晚
6/10 一般
Kevin
2023 年 9 月 14 日
Kevin
2023 年 9 月入住 1 晚
4/10 很差
robert
2023 年 8 月 16 日
不满意:住宿条件和设施,员工和服务
robert
2023 年 8 月入住 1 晚
8/10 还可以
Jennifer
2023 年 8 月 7 日
满意:清洁度
Jennifer
2023 年 7 月入住 1 晚
10/10 超赞
Alberto,Cedar Hill
与家人出行
2023 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our stay, breakfast was superb with many choices. It is close to great attractions (Nasa, Boardwalks, parks…) many stores nearby also. Friendly staff.
Alberto
2023 年 7 月入住 2 晚
10/10 超赞
Edith M.
与家人出行, 带宠物出行
2023 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is our 2nd stay here but not our last. Never disappointed in the room, convenient to dining and all we come here to do.
Edith M.
2023 年 4 月入住 1 晚
4/10 很差
paul
与家人出行
2023 年 3 月 20 日
满意:清洁度
不满意:员工和服务
mad guest
staff was rude room not cleaned daily and towels not changed out. air did not work correctly
paul
2023 年 3 月入住 2 晚
8/10 还可以
Jeffrey
与家人出行
2023 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeffrey
2023 年 3 月入住 1 晚
2/10 糟糕
Lindsey
与配偶出行
2023 年 3 月 12 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Young girl that checked us in was brutal. Completely disengaged. Didn’t notice us at the desk as was on phone. Couldn’t give us the name of a cab. Didn’t offer to help. Eventually allowed us to use hotel phone to call one. Very unfriendly and felt we were a bother.
Lindsey
2023 年 3 月入住 1 晚
8/10 还可以
Donna,Hartshorne
与配偶出行
2023 年 1 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location for the purpose of our trip. Lots of good restaurant choices in Deer Park on Center Street and along Spencer Hwy. There was both a small refrigerator and a microwave in the room. Bed was comfortable.
Donna
10/10 超赞
Lawrence
与家人出行
2023 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay as always
We’ve stayed here several times. Each time has been just as pleasant as the time before. Only thing was that it was hot in the hallway on the third floor but once you’re in your room, it’s fine. Breakfast was good. Everything was clean and smelled good as always.
Lawrence
2023 年 1 月入住 2 晚
10/10 超赞
Edith M.
带宠物出行, 与配偶出行
2022 年 11 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, easy access. Room was awesome - very roomy, ADA accessible throughout. Pet friendly.
Edith M.
2022 年 11 月入住 3 晚
10/10 超赞
Lawrence
与家人出行
2022 年 11 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and clean!!
Check in was easy. Clean entryway. Clean hallways. Clean elevator. Super clean room! Smelled nice. The floor was loud but that’s expected given that it was a holiday week. Breakfast was delicious. Managers and staff were polite. Would recommend and we will definitely stay here again.
Lawrence
2022 年 11 月入住 2 晚
10/10 超赞
Oluwakorede
2022 年 11 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always going recommend and come back all the time.
Oluwakorede
2022 年 11 月入住 1 晚
8/10 还可以
Vanessa
2022 年 11 月 1 日
满意:清洁度、员工和服务、服务设施
Good
Vanessa
2022 年 10 月入住 2 晚
2/10 糟糕
Mohammed
2022 年 9 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel not well maintained
I booked the hotel using hotels.com and by mistake i booked a Handicapped room, when i went i told them that i can change this by calling they were like you can take it i didnt like the room the hotel room was not comfortable, no good service no hot water we had to wait to get hot water, no Telephone service from the room to front desk. I had to call the person at night 11 pm to fix this and no cleanliness, the AC's were not working in the hall.
One thing is breakfast was good and we liked the breakfast
Mohammed
2022 年 9 月入住 1 晚
8/10 还可以
Christian
2022 年 8 月 2 日
Christian
2022 年 7 月入住 2 晚
6/10 一般
Jane
与家人出行
2022 年 7 月 8 日
满意:客房舒适度,清洁度
不满意:住宿条件和设施
Good and Bad
First room assigned smelled dank and musty. Half of lamps didn’t work. Telephone out. Request to move was quickly done. Room lights all worked. So did air conditioning! Unfortunately, the telephone and television neither one worked. Call and quick response fixed both. The other problem was that the elevator broke down several times during our stay. Unable to walk stairs we were unable to take our dog out. Staff was helpful in extending our reservations due to the fact that I had injured my back and was not able to travel to our next destination. Housekeeping was kind in taking care of our cleaning needs.
Jane
2022 年 7 月入住 3 晚
2/10 糟糕
Joel
2022 年 6 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Joel
2022 年 6 月入住 1 晚
10/10 超赞
Suzette
与家人出行
2022 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We have stayed here before, and we will use them again!
Suzette
2022 年 5 月入住 2 晚
10/10 超赞
Melanie
2022 年 5 月 18 日
Melanie
2022 年 5 月入住 3 晚
10/10 超赞
Travis
2022 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Travis
2022 年 4 月入住 4 晚
10/10 超赞
Jim
商务旅客
2022 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was nice and I love the battleship behind the front desk!
Jim
2022 年 4 月入住 1 晚
10/10 超赞
Rajeania
团体旅客
2022 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Totally enjoyed our stay. Friendly, clean environment. Location was perfect. Will definitely stay there again.
Rajeania
2022 年 4 月入住 3 晚
6/10 一般
Sandy
带宠物出行, 与配偶出行
2022 年 4 月 25 日
满意:员工和服务,清洁度
The air in the hallways & rooms are stale & not a good smell. I called them to remind them to make sure no Down pillows, I'm allergic. They didn't remove. I Had a severe allergy reaction. Towels rough & scratchy
Sandy
2022 年 4 月入住 2 晚
10/10 超赞
michael,New braunfels
与家人及幼儿出行, 带宠物出行
2022 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They did a great job renovating
Very clean. Huge rooms.
I will definitely stay again
michael
2022 年 4 月入住 2 晚
10/10 超赞
Eric
与家人出行
2022 年 4 月 24 日
满意:清洁度、住宿条件和设施、客房舒适度
Great service, good night of sleep and a shower after being at the NHRA drag races all day.
Eric
2022 年 4 月入住 1 晚
6/10 一般
Jon
与家人出行
2022 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
The pool was freezing cold, and the hot tub (still advertised on media) is paved over. Very disappointing!