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关于贾瓦海滩度假村 - 全包式的点评

5 out of 5
贾瓦海滩度假村 - 全包式
Calis Plaji 1104 Sokak No: 14, Fethiye, Mugla

点评

8.8

超赞

10 分 - 超赞。218 条好评，共有 366 条点评" "
8 分 - 还可以。90 条好评，共有 366 条点评" "
6 分 - 一般。29 条好评，共有 366 条点评" "
4 分 - 很差。12 条好评，共有 366 条点评" "
2 分 - 糟糕。17 条好评，共有 366 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

2/10 糟糕

FAN

满意：住宿条件和设施
不满意：客房舒适度，员工和服务
酒店让我感觉自己像个坏人，保安陪着办理入住手续，进出要检查房间卡，到车里拿衣服，保安就在旁边看着。退房没人来帮忙拿行李，自己拿进汽车，但有工作人员来问我房间号码！酒店音乐一直持续到半夜，噪音让我无法入睡！
2023 年 5 月入住 2 晚

2/10 糟糕

FAN

满意：住宿条件和设施
不满意：客房舒适度，员工和服务
酒店让我感觉自己像个坏人，保安陪着办理入住手续，进出要检查房间卡，到车里拿衣服，保安就在旁边看着。退房没人来帮忙拿行李，自己拿进汽车，但有工作人员来问我房间号码！酒店音乐一直持续到半夜，噪音让我无法入睡！
2023 年 5 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚
Guest Relations Supervisor 于 2019 年 7 月 9 日 的回复
Dear Guests, Thank you for taking the time to write a review regarding your stay with us here at Jiva Beach Resort. We are happy to hear you enjoyed your stay and we hope to see you again in the future.

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel service it’s terrible and the room it’s small and the bed it’s not comfortable. I’m very disappointed. No recommend
2018 年 8 月入住 1 晚
Guest Relations 于 2018 年 9 月 1 日 的回复
Dear Guests; We are really sorry to did not make your stay more comfortable, during your holiday. If you had give a chance to us when you were here , we would try to do our best to check our lacks and fix all. We did not know exactly what made you disappointed, hope you can give one more chance to us to show you how we improved ourselves. We hope to see you again. Kind Regards

8/10 还可以

tao，中国武汉

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
规模大分布散但性价比高
这家酒店占地很大，分布太散，最高才二层楼，全包价的自助餐非常丰富，晚上的室外表演到十二点结束，很影响一些早睡顾客的休息，酒店的服务不错，总体性价比很高，但酒店本身没有太多的特色

10/10 超赞

Robert，BFPO 10

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Staff are brilliantly helpful, rooms are very clean and comfortable, food choice and quality is awsome, walking along the sea front to Calis and Fethiye excellent, water taxi and public transport is excellent. A great place to be.
2024 年 5 月入住 1 晚

10/10 超赞

brent

满意：清洁度、员工和服务、住宿条件和设施
Location and staff are great. 2nd time in hotel since 10 years ago and hotel still very nice.
2024 年 4 月入住 2 晚

10/10 超赞

Gurpreet

满意：服务设施
Getting my bags taken to the room and a guide of thebjotel although I didn't ask for it! The food is amazing. The room is clean amd spacious. The spa is modern, clean woth fab massage!
2024 年 3 月入住 2 晚

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Jiva Beach Resort.
Been all over Turkey to all inclusive resorts and this one is the best so far.
2023 年 11 月入住 3 晚

10/10 超赞

Al

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Best entertainment in a resort
2023 年 11 月入住 3 晚

10/10 超赞

Anabel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wir hatten spontan für zwei Nächte all inclusive gebucht und haben uns von der ersten Sekunde an total wohl gefühlt. Das Hotel ist purer Luxus und sehr sehr sauber. Wir waren definitiv nicht zum letzten Mal dort und können es mit ruhigem Gewissen weiter empfehlen!
2023 年 9 月入住 2 晚

10/10 超赞

Cerian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved the attention to detail and the friendliness of the staff. The hotel was immaculate. The beach was lovely and the facilities were more than we hoped
2023 年 9 月入住 4 晚

10/10 超赞

Ali，Chesterfield

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice but average rooms. Pools and beach excellent. Great menu’s with delicious items plus ala carte restaurants. Great vegetations and landscaping and nightly entertainment for children then adults.
2023 年 8 月入住 2 晚

10/10 超赞

Amaliya

满意：清洁度、员工和服务、住宿条件和设施
Great place, great staff!
2023 年 7 月入住 2 晚

10/10 超赞

Emin

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a great place to spend your vacation. All staff was super friendly and helpful, especially Samira from the front desk and ladies from the beauty salon. Food was amazing, fresh, a lot of variety and tasty. Rooms were spacious and clean. Resort located right on the beach. Planty of things to do on the resort. There are two pools one with big water slides. They have a night club, several bars across the property. Gorgeous views from the beach and some of the rooms. I would definitely like to be back to this beautiful place. Thank you 😊
2023 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Couldn't fault the place. Service, food, location was all perfect for my needs. The drinks on the all inclusive were premium and if not, just ask. Nothing is too much trouble and definitely up there in my top 10 ever hotels. The guys in the outside pool bars deserve special mention. Great cocktails, talkative and attentive when you need refilling! Good job Jiva.
2023 年 5 月入住 4 晚

8/10 还可以

Perlina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Getaway
2023 年 6 月入住 7 晚

10/10 超赞

Dogancan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 3 晚

10/10 超赞

Ben

Just book it!!
Do yourself a favour and just book this resort. If you regret it contact me and I’d personally give you a refund. This place was INCREDIBLE! I can’t fault anything. I don’t understand how anyone could have any bad reviews about this place. Me and my girlfriend stayed here for a week. Food&drink was amazing can’t fault anything so much variation and such good quality. Staff were exceptional! Me and my gf especially loved the entertainment team. Captain, little chicken and the guy with long hair (we forgot his name! Maybe Kevin?) all made our stay special. Accommodation, service, facilities all top notch! I could go on for hours about how good this place is. I will be back to Jiva for sure!
2023 年 5 月入住 7 晚
Jiva Beach 于 2023 年 5 月 15 日 的回复
Dear Guest, We are so glad and happy to hear that you had an amazing experience and that you enjoyed your stay with us. Thank you so much for your review and kind words. We look forward to hosting you again. Kind Regards;Jiva Guest Relations Team

10/10 超赞

Serap

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Food was excellent Smallish stylish hotel high standard Very good service and staff
2023 年 5 月入住 1 晚
Jiva Beach 于 2023 年 5 月 13 日 的回复
Dear Guest, Thank you for your nice compliments. We always value your thoughts. Kind regards;Jiva Guest Relations Team

2/10 糟糕

TUGRUL

与家人出行
2023 年 4 月入住 1 晚

10/10 超赞

Ariyan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was very peaceful and stuffs were friednly.
2023 年 4 月入住 2 晚
Jiva Beach 于 2023 年 4 月 27 日 的回复
Dear Guest, Thank you for sharing your opinions. We always value your thoughts. Kind regards;Jiva Guest Relations Team

6/10 一般

Anuschirawan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Die Optik des Buffets war sehr schön, aber der Geschmack leider enttäuschend. Die Anlage war sehr schön, aber das Meerwasser war trüb.
Jiva Beach Resort 于 2022 年 12 月 1 日 的回复
Lieber Anuschirawan Adel;Vielen Dank, dass Sie Ihre Meinung hier mit uns teilen. Wir wünschen Ihnen einen schönen Winter.

8/10 还可以

Lawrence

2022 年 10 月入住 5 晚
JIVA 于 2022 年 11 月 4 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 超赞

Miguel

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 3 晚
JIVA 于 2022 年 11 月 4 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

8/10 还可以

Anton

2022 年 10 月入住 3 晚
JIVA 于 2022 年 11 月 4 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

6/10 一般

Karina

团体旅客
满意：客房舒适度
不满意：员工和服务
Hotel is okay, location is not ideal as it not walkable to anywhere. Food was very limited during the day, only a cafe was open 24/7.
2022 年 9 月入住 3 晚
Jiva Beach Resort 于 2022 年 12 月 1 日 的回复
Dear Ms Karina;Thank you for sharing your opinion here with us. During the day apart from the main restaurant snack restaurant serving in the afternoons between 14:30-17:30, with a wide menu options. And as you mentioned yourself Lukka Lounge is 24 hour open with some pastry etc choices.

8/10 还可以

Louise，Muswell Hill

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a huge apartment, great food, comfortable stay. I thought the windows and curtains would have had better design, the curtains let light in and it was therefore difficult to sleep through the early morning. Could be a bit more sustainable with less plastic water bottles and more refillable taps.
2022 年 9 月入住 3 晚
Jiva Beach Resort 于 2022 年 12 月 1 日 的回复
Dear Ms Gillane;Thank you for sharing your opinion here with us. Our teams are working in details about sustainable environmental rules. Hosting 1000 people on a daily basis require strict hygienic restrictions as well. So we hope you are understanding our position in that. Kind Regards

10/10 超赞

Iyad

2022 年 9 月入住 2 晚

8/10 还可以

aynur

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
we stayed at the hotel one night for a stop over, but would definitely recommend the hotel and consider it for future vacations. Our room was impeccable, clean and with very comfortable beds. The property is compact and located right on the beach - there are multiple bars including one right at the beach. Food was super tasty with a good variety. Staff was polite and attentive.
2022 年 9 月入住 1 晚
JIVA 于 2022 年 11 月 4 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 超赞

Beatriz

2022 年 9 月入住 1 晚

10/10 超赞

Ohood

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
everything is perfect.. i will stay in this hotel next year
2022 年 9 月入住 1 晚
JIVA 于 2022 年 11 月 4 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 超赞

Tugay

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, kind and excellent service. Would definitely go again.
2022 年 8 月入住 3 晚
JIVA 于 2022 年 11 月 4 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 超赞

Iyad

2022 年 8 月入住 1 晚

6/10 一般

Fatma

满意：清洁度
不满意：服务设施
2022 年 7 月入住 6 晚

2/10 糟糕

Emre

2022 年 7 月入住 3 晚

10/10 超赞

Medhat

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice resort
2022 年 7 月入住 3 晚
Jiva Beach Resort 于 2022 年 8 月 9 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 超赞

MAUSAEID

2022 年 7 月入住 4 晚
JIVA 于 2022 年 11 月 4 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

2/10 糟糕

Murat

2022 年 7 月入住 1 晚
Jiva Beach Resort 于 2022 年 7 月 26 日 的回复
Dear Guest, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. If you would have contacted Guest Relations during your stay, we could have taken necessary actions straight away. Please be assured that we would be more than happy to assist you to maximize your comfort. We shared your feedback with relative departments. Your satisfaction is always our top priority. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kind Regards,

10/10 超赞

Akin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 1 晚
Jiva Beach Resort 于 2022 年 7 月 15 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 超赞

Yusuf

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 6 晚
Jiva Beach Resort 于 2022 年 7 月 15 日 的回复
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

6/10 一般

Husam

与家人及幼儿出行
满意：员工和服务
Nice property and overall very welcoming and nice staff, but very loud music at night which is very inconvenient especially for families with kids.
2022 年 7 月入住 7 晚
Jiva Beach Resort 于 2022 年 7 月 15 日 的回复
Dear Guest, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. If you would have contacted Guest Relations during your stay, we could have taken necessary actions straight away. Please be assured that we would be more than happy to assist you to maximize your comfort. We shared your feedback with relative departments. Your satisfaction is always our top priority. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kind Regards,

2/10 糟糕

Areej

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The worst of all times. The staff doesn’t speak english, all of them were grumpy, the manager was so angry because we complained about unclean bedsheets! And we felt threatened!!!!!! The service was at it worst, we had to go and buy many things because “they ran out of it”. The pool wasn’t clean and they said “ they ran out of towels” On the same day the decided to canceled our reservation! This property is nothing like the pictures, and the hospitality and cleanliness level were below worst. We are really regretting this and we would like to get a refund for all this mess. They ruined our last day in the honeymoon.
2022 年 7 月入住 1 晚
Jiva Beach Resort 于 2022 年 7 月 15 日 的回复
Dear Guest, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. We shared your feedback with relative departments. Your satisfaction is always our top priority. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kind Regards,

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
great food and resort, average rooms
2022 年 6 月入住 5 晚
Jiva Beach Resort 于 2022 年 6 月 29 日 的回复
Dear John, We would like to thank you for choosing Jiva Beach Resort for your holiday and for your valuable review. We look forward to seeing you again. Warmest Regards,

10/10 超赞

Enes

2022 年 6 月入住 3 晚
Jiva Beach Resort 于 2022 年 6 月 22 日 的回复
Değerli Misafirimiz, Çok teşekkür ederiz, bir daha ki konaklamanızda sizleri tekrar aramızda görmeyi temenni ederiz. Jiva Beach Resort'tan güneşli günler dileriz. Saygılarımızla,

8/10 还可以

真实旅客

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Nice hotel every thing it was perfect only the dinner they close early at 9pm
2022 年 6 月入住 2 晚
Jiva Beach Resort 于 2022 年 6 月 22 日 的回复
Dear Marles, Thank you for your review about our hotel. We were happy to hear you had a good time in Jiva Beach Resort. We look forward to welcoming you again in the nearest future. Warmest Regards,

6/10 一般

DALIA

团体旅客
Service is very slow.the staff are friendly but doesn’t understand or speak English.the room toilet was dirty. At this hotel there is no bath or facial soap only hand liquid soap is available no tissues available just toilet papers.
2022 年 6 月入住 2 晚
Jiva Beach Resort 于 2022 年 6 月 18 日 的回复
Dear DALIA, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. If you would have contacted Guest Relations during your stay, we could have taken necessary actions straight away. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kind Regards,

8/10 还可以

Katarína

2022 年 6 月入住 3 晚
Jiva Beach Resort 于 2022 年 6 月 11 日 的回复
Dear Katarina, We would like to thank you for choosing Jiva Beach Resort for your holiday. We look forward to seeing you again. Warmest Regards,

8/10 还可以

Gillian

满意：员工和服务，清洁度
2022 年 5 月入住 2 晚
Jiva Beach Resort 于 2022 年 6 月 11 日 的回复
Dear Gillian, We would like to thank you for choosing Jiva Beach Resort for your holiday. We look forward to seeing you again. Warmest Regards,

8/10 还可以

Beryl

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Better than expected
Very good hotel - clean, large rooms with excellent showers. High quality food with a range of a la carte restaurants that you can book for a change from the buffet restaurant (also excellent) although you have to be resident for more than 4 days to use these. Beach quiet and near small beach bar and water sports. Climbing wall was shut but they did open it for us on request. I left a couple of items in the room by mistake when we left but when I enquired they found them and I retrieved no problem. Evening entertainment good too and various quiet seating areas around the lagoon made for lovely places to have a quiet drink / read. Cocktail bar nearest the beach very stylish. Public loos very impressive also - like you’d find in a 5* London hotel.
2022 年 5 月入住 2 晚
Jiva Beach Resort 于 2022 年 6 月 11 日 的回复
Dear Beryl, We would like to thank you for choosing Jiva Beach Resort for your holiday and for your valuable review. We look forward to seeing you again. Warmest Regards,