Fort Smith Vacations from $777

The room smelt musty, I booked through Expedia and was under the impression the Hotel was a top tier hotel. The add claimed the room was worth over $500 per night and was $300 off. What a joke!!

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The recent remodel to rooms is lackluster. New paint and flooring only goes so far. They really needed to make the bathroom bigger - it is ridiculously small. The toilet paper holder literally extends over the seat space. Unless you have the hips of a toddler, you either sit & roll off whilst descending, or pull the roll clean off the open-ended spindle whilst ascending (praying you didn’t just send the whole roll into the bowl). Once enthroned, it ends up under your arm, and drawing your arm back in an attempt to retrieve tissue for civilized living will only cause you pain. You will hit the back of your elbow against the protruding roll spindle, resulting in either a whacked funny bone or a bruised elbow, depending on the urgency of your reach and speed of movement. When I mentioned this vulnerable state of discomfort to the front desk, they said it was a common complaint. Apparently not enough to enact change. The restaurant was similarly expensive and lackluster. Adding an egg to breakfast was another $4, with my choice of scrambled, scrambled, or scrambled. I couldn’t even get my overcharged $4 egg sunny side up. When I got the scrambled egg, it was clear why… it would have required an egg still in the shell in the kitchen… not whatever carton mix this was. When asked, I was told “well the kitchen is downstairs.” ? Overall, my impression is this resort really wants to portray exclusivity (and a price tag such status brings) but doesn’t want to go beyond optics.