包含每日欧式早餐
查看供应情况

关于格伦代夫黄石河贝斯特韦斯特修尔住宿酒店的点评

2.5 out of 5
格伦代夫黄石河贝斯特韦斯特修尔住宿酒店
2000 N Merrill Ave, Glendive, MT

点评

8.6

超赞

10 分 - 超赞。165 条好评，共有 321 条点评" "
8 分 - 还可以。102 条好评，共有 321 条点评" "
6 分 - 一般。25 条好评，共有 321 条点评" "
4 分 - 很差。20 条好评，共有 321 条点评" "
2 分 - 糟糕。9 条好评，共有 321 条点评" "

8.6/10

清洁度

9.0/10

员工和服务

7.8/10

服务设施

8.0/10

住宿条件和设施

8.4/10

环保

点评

6/10 一般

Julie，Staples

与家人出行
满意：清洁度
it was an average room with average amenities. The desk help upon checkin was extremely helpful, the staff on checkpit not helpful. She didnt get the breakfast area ready for guests, chairs still on tables. some of the food was past its expiration date. others were fresh.
2024 年 5 月入住 1 晚

10/10 超赞

Jacqueline

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Showed up in the middle of a cross-country drive, having stayed at a lot of hotels along the way. Definitely the best stop on the trip! Room was spotless and smart, price was fantastic, plenty of parking, quiet location in a decent neighbourhood not too far from the highway. Special mention for the gal who was working the front desk when I showed up, who was super friendly and helpful! I get a bit anxious when travelling alone, but the warm welcome really made me feel comfortable in this town.
2024 年 4 月入住 1 晚

10/10 超赞

Lori

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great place for you an your dogs.
2024 年 1 月入住 1 晚

8/10 还可以

Bryan

满意：清洁度、员工和服务、服务设施
2024 年 1 月入住 1 晚

8/10 还可以

Glendonna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a great hotel. Cat friendly, comfortable. Nice people
2023 年 12 月入住 1 晚

6/10 一般

Blake

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Marlene

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Value
Family run business. Nothing fancy. Staff friendly. Liked that the room did not have carpeting. Breakfast was minimal, but with the price I am surprised they even offered breakfast. This stay was a good value for the money.
2023 年 12 月入住 1 晚

10/10 超赞

David

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Super Staff
Friendliest motel staff ever.
2023 年 11 月入住 2 晚
Michelle 于 2023 年 11 月 20 日 的回复
The staff says "Thank you for the compliment"We appreciate the 10/10 and review (:

10/10 超赞

Lolita

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Decided on this property based on reviews - it certainly lives up to the good reviews! Very friendly people who will go out of their way to make sure you have everything you need. Clean room, comfy bed and pillows! Would definitely recommend.
2023 年 10 月入住 1 晚
Michelle 于 2023 年 11 月 20 日 的回复
Thank you, Lolita, for the 5/5 and words of encouragement. All very much appreciated. We strive for 5 star service and are happy to hear we lived up to our reputation during your stay (:

8/10 还可以

Barry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you for the 8/10!

10/10 超赞

Anne

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Great people !!! Great place !!
2023 年 10 月入住 2 晚
Michelle 于 2023 年 11 月 2 日 的回复
We appreciate the compliment and 10/10!!! Thank you! (:

10/10 超赞

Lindsey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Michelle 于 2023 年 10 月 28 日 的回复
Thank you (:

10/10 超赞

WILLIAM

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Service
Staff and facility was excellent
2023 年 10 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you, thank you! Appreciated!

8/10 还可以

Jeffrey

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Staff very friendly. Bathroom was dirty
2023 年 10 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you for the 4/5. It is much appreciated!I'm sorry to hear your bathroom was dirty ):Most hotels (for sure ours!) would be more than happy to switch you rooms or quickly correct the issue if you bring it to the front desks' attention.

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you!

6/10 一般

Bradley

与家人出行, 商务旅客
不满意：住宿条件和设施，清洁度
Had a empty large storage tub stolen from my truck by homeless person hanging outside the front door the night we checked in.
2023 年 9 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Hello. Thank you for the feedback (:We watched security footage (thoroughly) from the time you checked in (late night) until the time you left (late checkout). It does not appear anybody went near your truck the entire time you were parked there. The person in the car next to you wasn't visible for a couple minutes, but we could clearly see the back of your truck ): maybe it went missing somewhere else(?) We also didn't notice anybody hanging out outside the night you arrived. I was the one who checked you in, but I came inside before you arrived. I did see one guest walking his dog around the time you reparked your car ):

10/10 超赞

Christi

满意：清洁度、员工和服务、住宿条件和设施
Very accommodating staff, clean, comfortable.
2023 年 10 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you (:

8/10 还可以

Derrick，North Aurora

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is typical of the Sure Stay brand: An older remodeled motel. The staff was welcoming and gave us a free upgrade in rooms. She also recommended which place to go to eat as the choices are limited. Keep in mind, there is no elevator so plan accordingly. The room was clean. Certainly fine for a quick overnight. Breakfast consisted of a piece of fruit, toast, or mini mugfins. No hot selections.
2023 年 9 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you so much for the detailed feedback. Super helpful!

10/10 超赞

Kim

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Clean and quiet, just what we needed after being in the car all day
2023 年 9 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you for your feedback and 5/5. Happy to hear you had a good night (:

6/10 一般

Boum

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you!

8/10 还可以

Morgan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Michelle 于 2023 年 11 月 2 日 的回复
Thank you!

8/10 还可以

Tracy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like that i was able to do a late checkin since i was coming from 6hrs away. The room was clean and the staff was friendly.
Michelle 于 2023 年 11 月 2 日 的回复
Thank you for the review (:

10/10 超赞

Tammy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
First we noticed that the grounds were clean and well maintained. When we entered the facility we were greeted by the person at the front desk. She was awesome. Everyone at the motel was friendly and accommodating. The room was clean. I have nothing but good things to say about the motel.
2023 年 8 月入住 1 晚

10/10 超赞

Pamela，Redmond

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to spend a night. Staff was so accommodating and kind.
2023 年 8 月入住 1 晚
Michelle 于 2023 年 8 月 24 日 的回复
Thank you, Pamela (:

8/10 还可以

Denise

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Very friendly
2023 年 8 月入住 1 晚
Michelle 于 2023 年 8 月 22 日 的回复
Thank you (:

8/10 还可以

David

与配偶出行
满意：服务设施
Staff were great. Greeted us. Asked us to let them know if we needed anything. Breakfast was adequate but nothing to rave about. Facility has noted renovations. But lawn needed mowing, mower was sitting out at front, found a piece of clothing from previous people on back of bathroom door, tub was chipped—but facility was basically clean and staff was responsive. Just have some details that would have made me more confident that it was a “10”. Can’t say enough that staff was kind. Also when we arrived people were smoking right outside the door—not what we like to arrive to.
2023 年 8 月入住 1 晚
Michelle 于 2023 年 8 月 10 日 的回复
Thank you for your review. I'm happy to hear the staff treated you well. Very sorry about the smoking near entry and clothing item in room. The lawn got mowed today! (our maintenance guy had an extended weekend this week, unfortunately)

8/10 还可以

Mark

与家人出行
满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
2023 年 8 月入住 1 晚
Michelle 于 2023 年 8 月 6 日 的回复
Thank you for the 8/10 (:

4/10 很差

Janet

2023 年 7 月入住 1 晚
Michelle 于 2023 年 8 月 6 日 的回复
Thank you for your feedbackPlease feel free to reach out and let us know what we could do better (:

8/10 还可以

Janet

满意：清洁度、住宿条件和设施、客房舒适度
Not Too Impressed!
It was not the greatest stay we had in our trip. We did not have any towels in our room and it took quite a while to get the towels. The continental breakfast was nothing to write home about as it had a limited amount of items available! It also seemed as if one person was trying to run the facility. This person was called to assist in printing out a receipt (I observed another patron in this instance)! The bed was comfortable and there was a good selection of channels on the television.
2023 年 7 月入住 1 晚

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施
Clean and quiet room
2023 年 7 月入住 1 晚
Michelle 于 2023 年 7 月 30 日 的回复
Thank you (:

10/10 超赞

Dennis

2023 年 7 月入住 1 晚
Michelle 于 2023 年 8 月 22 日 的回复
Thank you (:We appreciate you!

6/10 一般

Paula

2023 年 7 月入住 1 晚

8/10 还可以

Evald

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
We had a lot of problems with the TV and remote and think the TV is going on the "fritz". Everything else was OK and we had a nice restful stay.
2023 年 7 月入住 1 晚
Michelle 于 2023 年 7 月 20 日 的回复
I am truly sorry about the TV, but I am happy to hear you had a nice restful stay. Thank you for your review. It is appreciated (:

10/10 超赞

Helen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice lady
The clerk went above and beyond to get us in the right room to help with my handicapped scooter to fit
2023 年 7 月入住 1 晚
Michelle 于 2023 年 7 月 20 日 的回复
Helen, It was a pleasure meeting you.I hope the rest of your travels went well.Thank you much for the 10/10 (:

10/10 超赞

Francis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Michelle 于 2023 年 7 月 12 日 的回复
Thank you for the 10/10. We appreciate it (:

6/10 一般

Benjamin

与家人及幼儿出行, 与家人出行, 带宠物出行
满意：员工和服务
不满意：住宿条件和设施
What I loved- the staff was very nice and helpful. In addition, the place was dog friendly. What I didn’t love- the air conditioner ran all night and didn’t cool the room, which made for a sleepless night.
2023 年 7 月入住 1 晚
Michelle 于 2023 年 7 月 8 日 的回复
Hey Benjamin,Thank you for the review.I'm sorry to hear your night was restless. Our staff is pretty nice and helpful, may I ask why you didn't ask one of them about the AC? At very least we could have switched you rooms, reset the AC, or grabbed you a fan :)

8/10 还可以

Carla

团体旅客
满意：清洁度
2023 年 7 月入住 1 晚
Michelle 于 2023 年 7 月 5 日 的回复
Thank you for the 8/10. Much appreciated!Please, feel free to reach out and let us now how we can get to a 10! Hope you enjoyed your 4th of July and that your travels went well (:

10/10 超赞

Sienna，Cincinnati

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Recently updated with new wood floors, fresh paint, new bedding. Everything looks nice and clean and much more updated then the photos online.
2023 年 6 月入住 1 晚
Michelle 于 2023 年 6 月 28 日 的回复
Thank you for the review and for pointing out our updates. Much appreciated (:

4/10 很差

Amber

不满意：住宿条件和设施，清洁度
Michelle 于 2023 年 6 月 28 日 的回复
Hello, AmberSorry to see we didn't meet our 5 star standard. Thank you for the review, and please feel free to reach out and let us know where we could do better.Thank you (:

10/10 超赞

Carole

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Would definitely stay again
Hotel is in process of changing to a Best Western so everything wasn’t in place yet. The beds are new and very comfortable. The staff was incredible, going above and beyond when we had a medical emergency.
2023 年 6 月入住 1 晚
Michelle 于 2023 年 6 月 28 日 的回复
Hey Carole, It was great getting to meet you. Hope all has been well this last week. Thank you for staying with us and for leaving a nice review (:

6/10 一般

wolfgang

2023 年 6 月入住 2 晚
Michelle 于 2023 年 7 月 12 日 的回复
Thank you for the review.Please, feel free to reach out and let us know where we could improve (:

10/10 超赞

Ruth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Michelle 于 2023 年 6 月 19 日 的回复
Thank you!

10/10 超赞

Robyn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very welcoming and communicative staff, new mattresses were great as well!
2023 年 5 月入住 1 晚
Michelle 于 2023 年 6 月 19 日 的回复
Thank you for the review, Robyn. And I'm super happy to hear you like the new mattress (:

10/10 超赞

Sandra，Barneveld

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
When we stayed in June 2023 the property was in the process of changing from a locally owned? (Hotel Glendive Yellowstone River) to a Best Western. There were boxes of supplies (think Amazon truck left its whole load) stacked neatly around. Our room had been renovated with laminate floors, paint, new sink and maybe shower tile, curtains, bedding. Refrigerator and microwave, tv. It was clean and quiet. Staff was very friendly. Prices very reasonable and now they offer breakfast. It looks like they might have some long-term guests but everyone was very friendly and it was very quiet and neat. I would recommend.
2023 年 6 月入住 1 晚
Michelle 于 2023 年 6 月 19 日 的回复
Hey Sandra! Thank you for the awesome, detailed review! Much appreciated!Our hotel (Hotel Glendive) is managed and ran by a family centered, community driven, local staff. Even though we have indeed picked up the Surestay by Best Western brand, we are the same staff focused on the same goals. The boxes of supplies.... oh my.... we made a dent in those this weekend. Unfortunately everything came in backwards (pillows before pillow protectors, sheets before blankets, towels but no bath mats, etc). It was crazy. Needless to say, we appreciate you pointing out that they were stacked neatly. Thank you also for pointing out the new things in the room. And yes, the shower tile is all new (:

10/10 超赞

Dennis

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff - went out of their way to help and make sure guests were comfortable.
2023 年 6 月入住 1 晚
Michelle 于 2023 年 6 月 19 日 的回复
Thank you, Dennis. This was an encouraging review to read (:

10/10 超赞

Donna

满意：住宿条件和设施，员工和服务
2023 年 6 月入住 1 晚
Michelle 于 2023 年 6 月 19 日 的回复
Thank you (:

10/10 超赞

Ryan

2023 年 6 月入住 1 晚
Michelle 于 2023 年 6 月 19 日 的回复
Thank you (:

10/10 超赞

Alice

满意：员工和服务、服务设施、住宿条件和设施
2023 年 5 月入住 1 晚
Michelle 于 2023 年 6 月 19 日 的回复
Thank you (:

8/10 还可以

Cammie

与家人出行
满意：客房舒适度，员工和服务
2023 年 3 月入住 1 晚
Hotel Glendive 于 2023 年 3 月 17 日 的回复
Thank you for the 8/10. We appreciate the rate and welcome any feedback on what we could do better (:

10/10 超赞

Megan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Place and Great People!
We were in town for the Makoshika Tournament and this hotel went above and beyond to make sure everyone was comfortable. They also have a Dinosaur waffle maker. They were going through a remodel but you couldn't tell while staying there. We will definitely be staying there again if we are over that way.
2023 年 3 月入住 2 晚
Hotel Glendive 于 2023 年 3 月 17 日 的回复
Thank you for the review. Much appreciated. You guys were great guests. Thank you for testing out the dino waffle maker :DHope to see you again, if anything, next year at the Makoshika tournament!