“Property has been upgraded downstairs and the restaurant and bar area are lovely as is the outside courtyard. When you go upstairs it’s apparent that an upgrade is still required. Our room - 3 - overlooked a very busy main road and the secondary double glazing did nothing to keep the constant traffic noise at bay. There are two windows in that’s room. And they are old and rotten. Triple glazed windows required. Carpets need replacing. Bathroom has been upgraded and is very pleasant but b&b……
“Had to ask for clean towels and coffee sachets.
Also had to ask for room to be cleaned and bedding changed after 3 days. So a 7 day stay only changed once.
Lights not working. Shower connected to taps so unable to control water temperature.
Shaving light above sink not working.
Towel rail in bathroom got dangerously hot and was held together with insulating tape.
A small step down to the room had no hazard warning tape or aluminaton, tripped over going out and fell down going in.”
“I think my review of 3 stars is about bang on, it's exactly that - ok.
Room, cleanliness, helpfulness, breakfast all ok. Would I go back? Not in a hurry...”
“Expedia confirmed my booking and took payment. Around two hours later, the host cancelled because of “an error with the calendar” — for a stay that was due the very next day.
That alone was bad enough, but the refund process made it worse. It took two days and three phone calls to Expedia to chase a proper refund, after the first refund shown was only partial.
So I was left with no accommodation, wasted time, unnecessary stress, and then had to fight to get back the money I should never have……