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关于贝辛斯托克假日酒店 - IHG 旗下饭店的点评

4 out of 5
贝辛斯托克假日酒店 - IHG 旗下饭店
Grove Road, Basingstoke, England

点评

8.2

很好

10 分 - 超赞。190 条好评，共有 457 条点评" "
8 分 - 还可以。162 条好评，共有 457 条点评" "
6 分 - 一般。66 条好评，共有 457 条点评" "
4 分 - 很差。24 条好评，共有 457 条点评" "
2 分 - 糟糕。15 条好评，共有 457 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

8.0/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

XIAOGANG，China

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
不错，就是在high season进来住了，价格很高，提前订就可以解决该问题

10/10 超赞

Mirali

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

anthony

满意：清洁度、员工和服务、服务设施、住宿条件和设施
very good
2024 年 4 月入住 1 晚

10/10 超赞

SEGUN

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 2 晚

8/10 还可以

Andrew

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 2 月入住 2 晚

6/10 一般

Shirish

2024 年 2 月入住 1 晚

10/10 超赞

Brent，guttenberg

满意：清洁度、员工和服务、住宿条件和设施
great staff they let me check in at 9am after a redeye flight so I could rest before a funeral, excellent staff in bar and dining too
2024 年 1 月入住 2 晚

10/10 超赞

Michael

2024 年 1 月入住 1 晚

8/10 还可以

Anabela

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
Used a few times before. It’s a clean and convenient hotel. Easy check-in, great staff, lovely breakfast.
2024 年 1 月入住 1 晚

6/10 一般

Graham

2024 年 1 月入住 3 晚

10/10 超赞

N

2023 年 12 月入住 1 晚
DM 于 2023 年 12 月 29 日 的回复
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema

6/10 一般

Anthony

2023 年 12 月入住 2 晚

8/10 还可以

Dave

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All good. No issues to report
2023 年 11 月入住 1 晚
DM 于 2023 年 12 月 29 日 的回复
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema

8/10 还可以

Sheila Ann

2023 年 11 月入住 2 晚

6/10 一般

Stuart

与配偶出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
There was Hotel Modernization Works when we arrived, it would have been nice to have be informed of this prior to booking. The staff were very helpful and polite. We enjoyd the Breakfast, very nice.
2023 年 11 月入住 1 晚
DM 于 2023 年 12 月 29 日 的回复
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema

8/10 还可以

Catherine

与家人出行
满意：清洁度、员工和服务、服务设施
The bathroom door was not clean,
2023 年 11 月入住 1 晚
DM 于 2023 年 12 月 29 日 的回复
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema

10/10 超赞

JOHN

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value,great service.
Good Value for a short stay. Excellent ,first class service, great cleanliness and breakfast was very good .All staff were both polite and professional.
2023 年 10 月入住 1 晚
DM 于 2023 年 12 月 29 日 的回复
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema

8/10 还可以

Nick

2023 年 10 月入住 2 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema

8/10 还可以

Christopher

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Could be modernised
2023 年 10 月入住 1 晚

10/10 超赞

Steven

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
.
Very friendly and helpful staff. Will definitely stay again
2023 年 10 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema

8/10 还可以

Patricia

满意：清洁度、员工和服务、客房舒适度
Overnight stay
Ok for an overnight stay but not any longer. Wasn’t keen being allocated disable rooms as the sink was much lower. Also the carpets needed a good clean. Rooms looking tired and could do with a revamp.
2023 年 10 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

4/10 很差

Mo

商务旅客
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema

10/10 超赞

FATHI

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very friendly and hrlpful staff. Clean rooms. Great environment.
2023 年 9 月入住 2 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your excellent review following your recent stay at Holiday Inn Basingstoke. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back in the near future.Sincerely,Duty ManagerSikandar Cheema

2/10 糟糕

Karen

2023 年 9 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Holiday Inn, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema

10/10 超赞

Christopher

商务旅客
满意：清洁度、员工和服务、服务设施
The rooms are clean and the staff are great, the condition of the property needs improvement as its very dated and needs updating, my room had an old grubby kettle and the plugs were cracked and loose.
2023 年 9 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Ann

2023 年 9 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

8/10 还可以

Peter

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy to find.
2023 年 9 月入住 3 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

8/10 还可以

Kevin

与配偶出行
满意：员工和服务，清洁度
There was some posts that indicated that the car charging station was complimentary if you stayed at the hotel but this ended up being a lie. I had to pay for the charging station and it was rather expensive.
2023 年 9 月入住 2 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Suzi

2023 年 9 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Elli

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff
2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Garry

2023 年 8 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Heather

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay in a nice, average room
This was the final stay for our trip and it was a nice closure. The staff was friendly and the room was quite comfortable and spacious. The shower was an improvement over some of the other places we stayed as well. There was plenty of free onsite parking and it didn't feel overcrowded. Not the fanciest place, but it was everything we expected from a budget hotel chain and we'd stay again if we were in the area.
2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

ROY

满意：清洁度、员工和服务、住宿条件和设施
starff are so good and Smills all time
2023 年 7 月入住 2 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Tom

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

4/10 很差

Claire

满意：清洁度
不满意：住宿条件和设施，员工和服务
2023 年 7 月入住 3 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema

10/10 超赞

Michael

2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Barbara

2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Alan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Christopher

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good hotel with helpful and friendly staff, nice location but could do with being cordoned off from the garage traffic as it does get a little noisy in the back car park as its shared with the garage, cars and motorbikes coming in and out through the night.
2023 年 7 月入住 2 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

8/10 还可以

Kathryn

2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

2/10 糟糕

Kash

2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for taking the time to tell us about your experience at the Holiday Inn Basingstoke. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Holiday Inn, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duty ManagerSikandar Cheema

10/10 超赞

Timothy

2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

8/10 还可以

peter

2023 年 7 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

8/10 还可以

christine

2023 年 6 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Mrs E

2023 年 6 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Paul

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
A perfect stopover to attend a local party, and a very obliging receptionist who facilitated our early check-in. Comfortable, quiet and a very good buffet breakfast.
2023 年 6 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

Kristopher

2023 年 6 月入住 2 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
A warm welcome when we arrived late after delays on the road. The parking was tight as like a lot of car parks the spaces are not wide enough for a lot of today’s larger vehicles (ours is only average).
2023 年 6 月入住 1 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema

8/10 还可以

Alastair

2023 年 6 月入住 2 晚
DM 于 2023 年 12 月 30 日 的回复
Thank you for your great review following your recent stay at the Holiday Inn Basingstoke. I am delighted to read you had such a positive experience during your stay with us. At the Holiday Inn Basingstoke. We pride ourselves on providing excellent service and value in a fantastic location near Basingstoke and I am glad this was reflected during your stay with us.On behalf of the team, thank you for choosing to stay with us and we are looking forward to welcoming you back when you are next in Holiday Inn Basingstoke.Kind Regards,Duty ManagerSikandar Cheema