Heinzenberg Vacations from $750

The staff there were very friendly!

Rooftop sauna area was lovely but pool the floors down sadly. Shocked at being charged 5€ a day for “ energy costs” when checking out!!!! No replacement of coffee pods or tea bags- very mean for a 4 star hotel. We slept ok but some may find train noisy outside our window. Rhine view nice and citibikes to hire on site - very handy and cheap!

This is a rare thing for me. I usually don’t do reviews. But I must say it’s a beautiful hotel. I love the location because I could practically walk to anyway beautiful. It’s neat and beautiful and the staff are friendly. I’ll be visiting always

Room was very comfortable, direct access to the thermal spa was really handy, robes and spa towels and slippers and tote bag were very convenient. Wrist band allows room access and spa and sauna access, that was really convenient. If therme spa is busy, it can be difficult to get into the parking lot. Hotel and spa are in what looks like a commercial area, it’s not overly attractive. No nice views from the rooms.

Kind staff, rooms showing a bit of age.