Helmenzen Vacations from $1,600

Room was clean and well appointed. Common areas were well maintained. Safety inside and around the hotel outside was good.

Good breakfast but bathroom moldy.

The hotel was nice, staff was helpful and the breakfast was amazing. I did feel as though the room was too warm even with the AC on and I wish there was a microwave and ice machine available to guests. I will say that I'm from the US so maybe this is the norm for hotels overseas. I want to mention that although there was not a microwave in my room, the staff was willing to pop the bag of popcorn for me. I was very appreciative for that. I definitely recommend this hotel and will stay again if possible.

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.

Great location but comes at the cost of hearing nearby party goers throughout the night. Staff was friendly and helpful. Shower had fantastic water pressure and heat but the sliding glass door didn't seem sealed properly because it created a puddle outside afterwards.