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关于约翰斯敦市中心假日酒店 - IHG 旗下酒店的点评

3 out of 5
约翰斯敦市中心假日酒店 - IHG 旗下酒店
250 Market St, Johnstown, PA

点评

8.6

超赞

10 分 - 超赞。314 条好评，共有 608 条点评" "
8 分 - 还可以。183 条好评，共有 608 条点评" "
6 分 - 一般。69 条好评，共有 608 条点评" "
4 分 - 很差。23 条好评，共有 608 条点评" "
2 分 - 糟糕。19 条好评，共有 608 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

4/10 很差

Michael

商务旅客
不满意：住宿条件和设施，服务设施
Parking is half a mile away in a dirty parking garage filled with needles and no elevator. Not easy to grab breakfast, not even a water. Hotel was dirty.
2024 年 5 月入住 4 晚
Sales 于 2024 年 5 月 14 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Downtown Johnstown.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Downtown Johnstown.

8/10 还可以

Abdulazeem

满意：员工和服务，清洁度
Old carpet
2024 年 5 月入住 1 晚
Sales 于 2024 年 5 月 13 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Downtown Johnstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Downtown Johnstown.

10/10 超赞

Romayne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The trained front desk staff & management of problem solving issues at check in & out were impeccable in the handling & resolution
2024 年 3 月入住 3 晚
Sales 于 2024 年 5 月 9 日 的回复
Thank you so much for your review of our hotel. We appreciate your loyalty to the Holiday Inn Brand. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes immense pride in, so we value your feedback. We hope you will visit us again.

2/10 糟糕

BLu

满意：清洁度
不满意：员工和服务
2024 年 5 月入住 2 晚

2/10 糟糕

Samuel

不满意：住宿条件和设施，清洁度
2024 年 2 月入住 1 晚

10/10 超赞

Tia，JOHNSTOWN

满意：清洁度、员工和服务、住宿条件和设施
Cozy atmosphere with great in property dining and bar
2024 年 4 月入住 1 晚

10/10 超赞

Shari

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The ;late checkout and available breakfast
2024 年 4 月入住 1 晚
Sales 于 2024 年 4 月 3 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Downtown Johnstown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Downtown Johnstown.

8/10 还可以

Brian

2024 年 3 月入住 1 晚

10/10 超赞

Brian

满意：员工和服务，清洁度
2024 年 3 月入住 2 晚

10/10 超赞

Carol

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and great food!
2024 年 3 月入住 2 晚

10/10 超赞

Connie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoy staying there. Just wish the bar stayed open longer!
2024 年 3 月入住 1 晚

6/10 一般

Gregg

满意：员工和服务
2024 年 3 月入住 2 晚

10/10 超赞

Rhonda

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect place to stay while visiting the area. Would recommend to anyone visiting Johnstown.
2024 年 2 月入住 3 晚

10/10 超赞

Don

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

6/10 一般

ralph

2024 年 2 月入住 3 晚

4/10 很差

Yvette

与家人出行
满意：员工和服务
A band was playing with loud bass music until 11 pm the night my child and I stayed there, 2 floors below us. It was posted 10 pm was quiet hour but clearly not the case. Very bad experience as a result as we were exhausted from poor sleep, despite speaking to the front desk.
2024 年 2 月入住 1 晚

8/10 还可以

Samantha

商务旅客
满意：清洁度、员工和服务、客房舒适度
The employees were great. The room we said in had noisy people above us that was running and stomping until very late and we did not get a lot of sleep.
2024 年 2 月入住 1 晚

10/10 超赞

Taisha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was safe,quiet,convenient.
2024 年 2 月入住 1 晚

10/10 超赞

Lisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

6/10 一般

Cathy

与配偶出行, 商务旅客
满意：服务设施
Parking lot wasn't cleared of snow, slush in the handicapped parking. Room was set up for 1 person not 2... It was clean, staff nice.
2024 年 1 月入住 1 晚

8/10 还可以

kurt

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

yvonne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚

10/10 超赞

Adam

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚

10/10 超赞

Rebecca

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Paul

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Hillary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Dwight

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The shower grab bar was placed right beside the toilet and no room to exit tub using the bar. This was a little dangerous for me exiting the shower, especially since it is higher off the floor.
2023 年 12 月入住 2 晚

10/10 超赞

Kim，Hershey

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice place to stay. The restaurant was quiet and the food was delicious!
2023 年 11 月入住 1 晚

10/10 超赞

Mike

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Diane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, comfortable
Very Clean, the beds were super comfy. We were in town for a concert and will definitely stay again next time!
2023 年 12 月入住 1 晚

10/10 超赞

Shanna

2023 年 12 月入住 1 晚

10/10 超赞

Michael

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in a great location in Johnstown. Close to everything.
2023 年 11 月入住 2 晚

10/10 超赞

Joe

满意：清洁度、员工和服务、住宿条件和设施
Always excellent place to stay
2023 年 10 月入住 1 晚

10/10 超赞

Juanita

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful!
Mom had surgery and Manpreet was extremely helpful and accommodating.
2023 年 10 月入住 2 晚

10/10 超赞

Kenneth，Pittsburgh

满意：清洁度、员工和服务、住宿条件和设施
great location for concert
2023 年 10 月入住 1 晚

8/10 还可以

Darwin

与家人出行
Hotel under upgrade construction. Stay clear of room 607, although room is spacious, it sits behind a column next to the elevators and is difficult to find and tight entrance makes maneuvering the luggage cart difficult. Housecleaning never left essentials, shampoo, conditioner, etc. and had to be asked for. Front desk personnel were never in sight and had to ring bell for service. Restaurant and staff are high class and worthily of highest praises.
2023 年 10 月入住 3 晚

8/10 还可以

Robert

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
There were a couple of minor items which could be improved on: night light in the bathroom; fan in the bathroom. The parking lot was under construction and there was a city parking garage across the street which, we were told, we were free to use by an agreement between the city and Holiday Inn. We learned later that there was a fee for use of the parking garage - parking at the Holiday Inn lot, if it were available, would have been free. The restaurant was very good and reasonable priced. Buying breakfast in advance is a really good idea.
2023 年 10 月入住 3 晚

10/10 超赞

Alejandro

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great service, had no trouble with anything.
2023 年 10 月入住 3 晚

10/10 超赞

Wilma

与家人出行
满意：服务设施
Very nice facility and friendly staff. I’ve stayed several times over the last few years and I find the staff, rooms and facilities to be consist.
2023 年 10 月入住 1 晚

10/10 超赞

Julie

2023 年 10 月入住 1 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing 😎
Perfect stay no complaints
2023 年 10 月入住 1 晚

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient to the War Memorial arena. Parking very accessible given the construction. Stay here if you want to experience Johnstown!
2023 年 10 月入住 1 晚

6/10 一般

Angela

团体旅客
2023 年 9 月入住 2 晚

10/10 超赞

Lenchen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was our first time in PA and we loved this hotel!! Quiet, comfortable, clean and the staff was excellent!
2023 年 9 月入住 2 晚

10/10 超赞

Dale

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were extremely friendly and helpful at all times. The rooms were fantastic and very comfortable. An enjoyable experience.
2023 年 9 月入住 1 晚

10/10 超赞

Nicholas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Melinda

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

10/10 超赞

Jordan

2023 年 8 月入住 1 晚

4/10 很差

Collin

与家人出行
满意：住宿条件和设施
不满意：客房舒适度，员工和服务
Clean hotel, problems with customer service
The hotel is nice. It's clean, and it's really well kept. The rooms smell clean, the staff is nice but made a lot of mistakes that were really upsetting. CHOOSE ECONO LODGE OVER HERE. They gave me a better room when I asked, prices were better, and very accomendating. At the Holiday Inn a LOT went wrong. I arrived and was given keys and told "if they don't work, come down it's been happening a lot".. ok no problem (this has happened everywhere all summer)... THEN I FIND OUT from a CUSTOMER.. I was trying to key into A ROOM SOMEONE WAS STAYING IN! THIS IS SO UNACCEPTABLE, ANYTHING COULD HAVE HAPPENED TO ME... 3 trips back and forth to the desk with FOUR heavy bags... and I get into the room,... and it's the wrong one. "We upgraded your stay!" despite ordering TWO beds we got 1 bed, no pull out.... "we're sorry we're all out of those rooms" Well I needed two. They found a way to give us a pull out and king.... someone came up and gave me keys (my request).. THEN... didn't help me carry my 4 bags.. THEN even though "the room was inspected and cleaned"...... the PULL out bed was DIRTY. No sheets either. Another trip to the desk. Made bed myself....my 72 year old father is in so much pain from sleeping in the pull out bed. We CHOSE this hotel because it was nice. This was a treat for my family and I HAVE never been so upset and disappointed with a nice hotel.
2023 年 8 月入住 2 晚

10/10 超赞

Martha

与配偶出行
满意：住宿条件和设施，员工和服务
Beds very comfortable and roomy room. Did not like that breakfast is not included.
2023 年 8 月入住 2 晚