"I arrived at the hotel promptly at 4 p.m. yesterday to check in. There were plenty of vacant spaces in the outdoor parking lot, yet the on-duty morning manager greeted us with a surly, extremely unfriendly attitude. When he learned we needed to park our car, he insisted we use the underground parking garage instead.
I clearly told him the underground area was rather narrow and I was not a confident driver, but he brushed off my concerns and claimed it would be no problem, forcing me to park underground. Predictably, the underground parking was in terrible condition. I had no choice but to head back to the lobby and ask for a spot in the outdoor lot.
By then the shift had changed. The afternoon manager was utterly shocked to hear that the morning manager had directed me to the underground garage in the first place.
After sorting out the parking issue, I went up to my room, only to find it worn-out and shabby. Worst of all, the air conditioner was mounted right next to the double bed, with its vent blowing directly onto the bed. Sleeping like this would almost certainly leave guests catching a cold.
To make matters far worse, although the hotel enjoys a convenient location, it is surrounded by numerous restaurants downstairs. Large groups of young people loiter, shriek, shout and make raucous noise on the streets until 2 a.m. What’s more, the area is even plagued with drug-related activities. The overall environment is absolutely appalling.
I will never choose to stay"
