室外游泳池,池畔遮阳伞

关于庞斯利度假村的点评

4 out of 5
庞斯利度假村
211 Moo 4 Aonang Beach, Muang, Krabi, Krabi

点评

8.6

超赞

10 分 - 超赞。63 条好评,共有 122 条点评" "
8 分 - 还可以。38 条好评,共有 122 条点评" "
6 分 - 一般。14 条好评,共有 122 条点评" "
4 分 - 很差。4 条好评,共有 122 条点评" "
2 分 - 糟糕。3 条好评,共有 122 条点评" "

8.8/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

8.6/10

住宿条件和设施

点评

10/10 超赞

Sze Wai

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family room is actually two connected rooms which is very conventient for family with large kids
2017 年 8 月入住 3 晚

6/10 一般

真实旅客

满意:客房舒适度,员工和服务
住宿環境是挺不錯,還有露台可望湖景,但度假村內有樹林所以昆蟲非常多,在房間經常發現昆蟲屍體和螞蟻。 度假村內的獨木舟是可隨便玩,已備救生衣在旁,若果大部分人都不懂水性就不建議去玩,因為湖的深度都深,而且那裡沒有救生員在旁候命。
2017 年 5 月入住 1 晚

6/10 一般

真实旅客

满意:员工和服务
不满意:住宿条件和设施,清洁度
No additional pillow could be provided. Cleaning services is not very good. 10 mins drive to Aonang beach Staff are very nice and friendly but should be provided more training.
Pongsakorn 于 2016 年 10 月 12 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you Thanks and Best Regards Pongsakorn

8/10 还可以

kin wah,Hongkong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
環境寧靜舒適
房間大小適中,露台夠大可看湖景很喜歡。 住客不多頗寧靜,到aonong海灘開車十分鐘內到。
Thank you for taking the time to fill out our questionnaire during your stay with us. Thank you again for your comments. We hope that you will give us another chance to serve you. Pongsakorn

10/10 超赞

YI JIE,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pretty good!
We hope that you will give us another chance to serve you. Pongsakorn

6/10 一般

真实旅客

满意:住宿条件和设施
2019 年 8 月入住 1 晚
(Nuna *Senior Supervisor & Poonsiri Resort team.) 于 2019 年 10 月 2 日 的回复
Greeting from Poonsiri resort river hill krabi. Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people .We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards,

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Emplacement, cadre et service parfaits. Personnel à l’écoute.
2019 年 7 月入住 4 晚
Nuna & Poonsiri Resort Team 于 2019 年 7 月 26 日 的回复
Greeting from Poonsiri resort river hill krabi. Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people . so that we could develop and earn a 10/10 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Ms. Sitina Wichiansrang. (Nuna *Senior Supervisor & Poonsiri Resort team.)

2/10 糟糕

真实旅客

不满意:住宿条件和设施,员工和服务
The property staff kept on asking more money (700 thb) though the transportation fee had been submitted twice already for the roundtrip shuttle service. Since another shuttle service was requested by me, I gladly submitted another 700 thb though it could've been given freely because they had received the fee originally. They asked for additional 700 thb for the third time for the change of different time of shuservice.
2019 年 7 月入住 2 晚
Nuna & Poonsiri Resort Team 于 2019 年 7 月 26 日 的回复
Greeting from Poonsiri resort river hill krabi. Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. However, We are sad to read that the The property staff kept on asking more money (700 THB) though the transportation fee had been submitted twice already for the round trip taxi service. The hotel would like to inform all causes occurred Such events have made the reader more understandable. The first book the car for export krabi airport time 11.00 AM. and the second you book the car to export krabi airport time 07.30 AM. Both transportation you have already paid. After that until 03.00 AM, Since another shuttle service was requested you come to let staff know at the lobby to send out at krabi airport prematurely. I'm not sure what happened. . Because in addition to the time you have previously booked and you are notified in an emergency The hotel can help you, but you have to pay extra in the third time 700 THB additional for the change of different time of service .You accept to pay in the 3rd time. Without denying any conditions Because it is the desire that you want to return to the airport as soon as possible This event can be seen that the hotel has only collected the money mentioned above.And after that, did not collect any extra money. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps

4/10 很差

nana,japan

与家人及幼儿出行
不满意:员工和服务
アオナンでの数日滞在後、クラビの最終日は静かな所で過ごそうと1泊だけ予約。アオナンからはホテルのシャトルバスで行きたいと思い、宿泊3日程前に、エクスペディアのサイトから、時間と乗り場をたずねるメールをしたが返事なし。翌日ホテルの公式アドレスにも送ったが、帰国した今でも返事は来ていない。 その時点であまり期待出来ないと感じつつ、結局アオナンからタクシーで11:00頃ホテル着。他にも数組早くから到着しているゲストがいたが、明らかに部屋の準備は済んでいるのに14:00まで待たされた。 ロビーは暑く、楽しみの1つだった卓球も暑くて無理。プールで泳いで時間まで過ごした。 ビーチタオルはロビーで借りられるが、雑巾のようにぼろぼろ。実際には貸して貰えたが、「1日1人1枚」と記載があった。 自然の中にあるのが売りなんだろうが、手入れが充分でない。プールのパラソル、ホテル内ベンチが壊れていたり、施設内に落ちたゴミも放置されていた。楽しみにしていたカヤックも、ラグーンがあまりに汚く、落ちた時を思うと子どもたちも楽しめなかった様子。 昼はホテルのレストランで軽く食事をしたが、美味しかった。 夜はローカルマーケットに送ってもらい、6:00に降りた場所でピックアップと言われたにもかかわらず、来ない。ホテルに電話すると、向かっている最中だからと、結局20分ほど遅れて到着。ハイテンションな男性スタッフが、今日は人手が足りないからと言い訳していたが、彼はすごくルーズな印象だった。 子連れなのに、部屋はロビーから1番遠い場所で、移動が大変。そのために置いてある自転車にも子どもには大きくて乗れないし、台数もそれほど多くないのに、スタッフが乗っているのを見た。 チェックアウト時に、荷物のピックアップに迎えをたのんだが、ドライバーが今どこかに送迎中だから無理だと言われ(何度もcan or cannotの確認をした!)チェックアウト時間も迫っていたため、歩いていたらすぐに来た。英語はあまり通じないのか、サービスが悪いのか。 スタッフは多くいる様子なのに、おしゃべりしていたり、のんびりサボっていたり。 雨季の始まりの5月初旬なのに、プロモーション価格でなく朝食も別料金、余程施設が素晴らしいんだと思ったが、この価格を出せば他に選択肢はある。卓球もカヤックも楽しめないなら価値はない。 ビーチタオルの件もそうだが、部屋にも「HPから予約すればいいロケーションの部屋にステイできる」と書いてあったり、朝食会場にも「一度会場を出て戻ったら、また500bhts」とか、当たり前のことがわざわざ書いてあって、1泊の客、旅行サイトからの予約客だからサービスがよくないのかと感じてしまったり、なんだかゲストを大切にしていない印象を持ってしまった。
2019 年 4 月入住 1 晚
Pongsakorn 于 2019 年 6 月 7 日 的回复
Thank you for your suggestion.

8/10 还可以

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
Good Hotel for rest
The overall accommodation (family room) is great. The environment is relatively quiet, so it's a great place to take a vacation. However, employees are kind, but they are a little slow to respond, and sometimes they don't understand English little bit. Hotel restaurants don't give you much of the recommended taste. Also, if you want to find a restaurant in Aonang Beach or a tourist information center or a related company for various activities, you have to go to Aonang Beach, which is not good for transportation. There is a shuttle prepared by the hotel, but some of it's a nearby another beach, so you'll have to ride another transportation as like taxi, tuktuk it again to the main street of Aonang Beach. If you want to come here, take a rental car as much as possible.
2019 年 2 月入住 2 晚
Nuna & Poonsiri Resort Team 于 2019 年 7 月 26 日 的回复
However, we are sad to read that the breakfast for a four star hotel is bad We are sorry to hear that the breakfast set buffet Because the hotel's have breakfast buffet.Start from 07:00 AM -10:00 AM. During the food runs out.But the staff rush to bring food to fill for appropriate for customers. if Near the Time out of the meal will be reduced. We had increased many more choices for breakfast. As of now , we had already added more breakfast of the day, The hotel has developed a variety of menus to choose as the variety of milk ,fruit , Thai Food international food , salad, and bread variety for attractive to look never. We had firstly let the respective team well acknowledged for such comment, and look forwards to have this trouble verified and fixed. we apologize dis case the staff Somewhat unprofessional because The staff does not understand English not very competent very well The main problem is that unable to speak and communicate fluently in English.You'll never get comfortable. Making conversation may not understand the implications. Previous to this day, the hotel has developed training We will try to fix this development even further or have activities has a improve the language skills of the staff. Try to encourage staff speak English Talk to all countries around the world. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people . so that we could develop and earn a 10/10 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 14 晚
Nuna & Poonsiri Resort Team 于 2019 年 7 月 26 日 的回复
Greeting from Poonsiri resort river hill krabi. Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people . so that we could develop and earn a 10/10 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Ms. Sitina Wichiansrang. (Nuna *Senior Supervisor & Poonsiri Resort team.)

2/10 糟糕

Marcelo

不满意:员工和服务、住宿条件和设施、客房舒适度
O pior de AO NANG
Contratamos o serviço do hotel para nos buscar no aeroporto, não apareceu ninguém. O hotel é longe da praia, você precisa pagar taxi o tempo todo. O hotel tem transporte para vc pagar também, mas é demorado. A cama parece um tatame duro. Os amenities são da pior qualidade. As opções de café da manhã são reduzidas. Há funcionários gritando na cozinha as 6:30 da manhã enquanto preparam o café. Uma decepção completa.
2018 年 12 月入住 4 晚
Nuna & Poonsiri Resort Team 于 2019 年 7 月 27 日 的回复
The Location is a bit far from the Aonang beach but there is shutter to take you there Shuttle to Ao nang center is also but The hotel Provided the complimentary ride to Ao nang Bach depart from hotel 5 time / per a day & 3 Time for coming back Because have schedule Shuttle bus for free as well as the convenient or on request you can go Family mart & Local market ease Without free of charge or pay 150 Baht each way at your time. We are sad to read that the breakfast. The breakfast was not very exciting and was served outdoors so there were many flies in the food. Because the hotel's have breakfast buffet. Start from 07:00 AM -10:00 AM. During the food runs out.But the staff rush to bring food to fill for appropriate for customers. If Near the Time out of the meal will be reduced. We had increased many more choices for breakfast. As of now , we had already added more breakfast of the day, The hotel has developed a variety of menus to choose as the variety of milk ,fruit , Thai Food international food , salad, and bread variety for attractive to look never. However, We had firstly let the respective team well acknowledged for such comment, and look forwards to have this trouble verified and fixed. However, We had firstly let the respective team well acknowledged for such comment, and look forwards to have this trouble verified and fixed. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 还可以

Sherry

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 4 晚
Nuna & Poonsiri Resort Team 于 2019 年 7 月 26 日 的回复
Greeting from Poonsiri resort river hill krabi. Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people . so that we could develop and earn a 10/10 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Ms. Sitina Wichiansrang. (Nuna *Senior Supervisor & Poonsiri Resort team.)

8/10 还可以

Archi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good staff. Great for the price. Provided us transport to Krabi beach everyday..
2017 年 12 月入住 2 晚
Ms. Sitina Wichiansrang (์Nuna F/ O Supervisor) 于 2018 年 12 月 25 日 的回复
Greeting from Poonsiri resort river hill krabi Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. . We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people . so that we could develop and earn a 10/10 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards,Ms. Sitina Wichiansrang (์Nuna F/ O Supervisor) & Poonsiri Resort

8/10 还可以

EUNYOUNG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
정말 강추!!
사진보다 훨씬 좋았습니다. 어머니와 함께 방문했는데. 돌아오셔도 계속 그 풍경이 잊히지 않는다고 말씀하셨습니다. 시간이 없어서 카약을 즐기지 못한 게 아쉽습니다. 조식은 약간 다른 곳보다 떨어지지만, 정말 강추하는 리조트입니다.
2018 年 12 月入住 1 晚
Ms. Sitina Wichiansrang (์Nuna F/ O Supervisor) 于 2018 年 12 月 18 日 的回复
Greeting from Poonsiri resort river hill krabi Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Ms. Sitina Wichiansrang (์Nuna F/ O Supervisor) & Poonsiri Resort Team .

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
정말 불쾌한 경험
너무너무 불쾌한 경험이였습니다 호텔 직원이 영어를 못해 소통이 전혀 불가하여 간단한 의사소통도 붙가능하였습니다
2018 年 12 月入住 2 晚
Ms. Sitina Wichiansrang (์Nuna F/ O Supervisor) 于 2018 年 12 月 18 日 的回复
Greeting from Poonsiri resort river hill krabi Many thanks for posting a positive review Thank you for your kind stay and review shared We are well delighted to hear that you enjoyed our great stay! The ambient is excellent. The staffs is very pleasant and always ready to help you happy that you had a marvelous stay experience and the lake view is one of the highlight! and relaxing place Located on a serene lagoon view complex is amazingly and Best resort. The staff does not understand English not very competent very well The main problem is that unable to speak and communicate fluently in English.You'll never get comfortable. Making conversation may not understand the implications. Previous to this day, the hotel has developed training We will try to fix this development even further or have activities has a improve the language skills of the staff. Try to encourage staff speak English Talk to all countries around the world. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people . so that we could develop and earn a 10/10 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance.We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Ms. Sitina Wichiansrang (์Nuna F/ O Supervisor) & Poonsiri Resort Team .

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ha sido una experiencia muy buena,yo y mi pareja hemos estado muy agusto,volveremos en otra ocasion
2018 年 8 月入住 2 晚
May & Poonsiri Resort Team 于 2018 年 8 月 25 日 的回复
Greetings from Poonsiri Resort. Many thanks for posting a positive review. Thank you for your kind stay and review shared you give 5.5 score from 5.5 score of your stay. We remember you all the time you talked to all the friendly staff. We are well delighted to hear That you enjoyed our Great stay! We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people. so that we could develop and earn a 5/5 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Poonsiri Resort Team.

8/10 还可以

Khalil

满意:住宿条件和设施
2018 年 8 月入住 4 晚
May & Poonsiri Resort Team 于 2018 年 8 月 25 日 的回复
Dear Khalil Greetings from Poonsiri Resort. Many thanks for posting a positive review. Thank you for your kind stay and review shared you give 4/5 score from 5/5 score of your stay. We remember you all the time you talked to all the friendly staff. We are well delighted to hear That you enjoyed our Great stay! We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people. so that we could develop and earn a 5/5 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Poonsiri Resort Team.

8/10 还可以

Khalil

满意:住宿条件和设施,员工和服务
2018 年 8 月入住 3 晚
May & Poonsiri Resort Team 于 2018 年 8 月 25 日 的回复
Dear Khalil Greetings from Poonsiri Resort. Many thanks for posting a positive review. Thank you for your kind stay and review shared you give 4/5 score from 5/5 score of your stay. We remember you all the time you talked to all the friendly staff. We are well delighted to hear That you enjoyed our Great stay! We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people. so that we could develop and earn a 5/5 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Poonsiri Resort Team.

8/10 还可以

Jonathan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horridge trip 2018
Great location,bungalow fantastic and WiFi etc,food good value and room service good, feeding fish off bungalow a treat, cleanliness Excellent
2018 年 8 月入住 2 晚
May & Poonsiri Resort Team 于 2018 年 8 月 25 日 的回复
Dear Jonathan Greetings from Poonsiri Resort. Many thanks for posting a positive review. Thank you for your kind stay and review shared you give 4/5 score from 5/5 score of your stay. We remember you all the time you talked to all the friendly staff. We are well delighted to hear That you enjoyed our Great stay! We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people. so that we could develop and earn a 5/5 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Poonsiri Resort Team.

8/10 还可以

Arabinda

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place for a holiday at Krabi.
Excellent place with very good service. All staff specially at the reception were very friendly and prompt in helping out. However Wifi was not available at the rooms. Would definitely recommend to others.
2018 年 8 月入住 6 晚
May & Poonsiri Resort Team 于 2018 年 8 月 25 日 的回复
Dear Arabinda Greetings from Poonsiri Resort. Many thanks for posting a positive review. Thank you for your kind stay and review shared you give 4/5 score from 5/5 score of your stay. We remember you all the time you talked to all the friendly staff. We are well delighted to hear That you enjoyed our Great stay! We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and net people. so that we could develop and earn a 5/5 score next chance. We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Poonsiri Resort Team.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay. Only negative part was it took a long time to receive food and drink. We would wait 20 mins for a coke and an hour for food
2018 年 6 月入住 13 晚
Nuna & Poonsiri Resort Team 于 2018 年 8 月 20 日 的回复
Dear Anonymous Greetings from Poonsiri Resort and thank you for your kind stay and review shared. We are well delighted to hear that you enjoyed the experience especially in terms of the nice and quiet place to stay, However, we are sad to read that the restaurant for dinner service had a long time to receive food and drink for wait 20 mins for a coke and an hour for food We apologize expectation. Make you disappointed not feel good Because , During that time, many customers ordered food. As a result, food delays. We had firstly let the respective team well acknowledged for such comment, and look forwards to have this trouble verified and fixed In order to eliminate these problems better.. Should you receive any such kind of inconveniences during stay, please always feel free to let us know so that we shall assist you right there and right then We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future. Looking forwards to being at your service again soon. Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Ms. Sitina Wichiansrang (์Nuna) & Poonsiri Resort Team

10/10 超赞

HICHAM

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extraordinaire
Extraordinaire !!
2018 年 6 月入住 3 晚
NUNA 于 2018 年 6 月 28 日 的回复
Dear HICHAM. Greetings from Poonsiri Resort. Thank you for your kind stay and review. Delighted to hear that you had a great stay experience with our property, our location, our staff, our amenities, the views, the pool and the food and many more of the positive feedback you had from this stay experiences. We totally hope that we will soon have the next chance to welcome you again! . we will be able to be at your service again soon! Experience & Unwind; Enjoy Your Peaceful Holiday! Warmest Regards, Ms. Sitina Wichiansrang (์Nuna) & Poonsiri Resort Team

6/10 一般

Eric,US

满意:清洁度、住宿条件和设施、客房舒适度
Great views and awesome room. The breakfast buffet is so-so but it its free. One of the male staff member was loud and obnoxious. He drove that little shuttle bus like a mad man. All the rest we're fine. The location was a bit of a challenge as there was nothing around but the shuttle alleviated some of that issue.
2018 年 6 月入住 3 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Honeymoon
It was a quiet and peaceful place for relaxation. I and my wife could not find a better place for our honeymoon experience.
2018 年 6 月入住 4 晚
Nuna & Poonsiri Resort Team 于 2018 年 6 月 28 日 的回复
Dear Anonymou. Greetings from Poonsiri Resort. Thank you for your kind stay and review shared. We are well delighted to hear .That you enjoyed our beautiful property, beautiful stunning grounds with the beautiful hotel, beautiful room for lagoon view and lovely staff. ❤Honeymoon day ❤ We are happy for you tell me for Wishing you both a wonderful celebration of a Honeymoon filled with happiness love and many beautiful memories. However, we are so delighted to note that you had a really fantastic stay experience &comfortable for you.with very attentive staff team. We are so thankful for noting for us that you had a great time. Being a hotelier, there is no news that is better than the news to hear how great the experience of our dear guest is! We really hope that if in the future you have a plan to revisit this area, we will soon be selected as a home away from home next chance. We really hope to see you again anytime in the near future Experience & Unwind; Enjoy Your Peaceful Holiday. Thank you so much. Warmest Regards, Nuna & Poonsiri Resort Team

10/10 超赞

Nicolas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super rapport qualité prix. Tres bien placé pour prendre le bateau direction ko yao yai restaurant et petit dej tres correct. Seul bemol jamais reussi a contacter l hotel pour qu ils viennent nous chercher a krabi airport mais finalement sur place c etait tres simple de trouver une navette
Staff Poonsiri 于 2018 年 5 月 18 日 的回复
The Poonsiri Resort would like to say thank you very much to your the first option in choosing for during your stay. and taking the time to fill out our questionnaire during your stay Some time so we are apologize for the mistakes staff We do appreciate hearing from customers. comments are vital for us to continue improving our accommodations. The hotel will be renovated for a better solution. Thank you again for your comments. We hope that you will give us another chance to service.

6/10 一般

Bjorn

满意:客房舒适度
The mediocre language skills of the staff were below the acquired minimum level. Lack of reactivity with regard to announced issues was not appreciated. The cleanliness of the room is subject to improvement. Lack of toiler paper and towels.
Staff Poonsiri 于 2018 年 4 月 11 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you.

6/10 一般

Håkon,Oslo

满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Good resort
The resort, staff and pool was very good! However, the Room was very noisy. There is a door between two and two cabins - you hear every word the people next door are saying. Also, the air condition was very noisy. The bed was very hard. The resort is about 10 minutes away from the Beach and located in a calm area, so that is very good. The breakfast was good and varied. The restaurant on site was also quite good. All in all a ok resort with reasonable prices.
2018 年 3 月入住 3 晚
Poonsiri Team 于 2018 年 3 月 27 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you.

6/10 一般

Henrik

满意:员工和服务
不满意:住宿条件和设施,清洁度
Dejlige omgivelser
Super dejlig beliggenhed væk fra byens larm...men desværre lever hotellet ikke op til førstehåndsindtrykket. Hotellet bærer præg af at de er ved at være "trætte", slidt, ikke rengjort, meget "spare agtigt" , ingen små håndklæder til rådighed, ingen sæbeskål. Menukort i restaurant men MANGE slettede retter. Høj musik ved poolen...uforståeligt når stedet indbyder til stille og rolig afslapning. Meget ventetid på shuttlebussen. Søde og hjælpsomme mennesker i receptionen(når de havde tid). Hotellet skal helt klart vælges hvis man vil være i Aonang området men ikke gider larmen fra byen, men bemærk at det ligger lidt langt ude. Så beregn lidt ekstra til kørsel
2018 年 2 月入住 5 晚
Poonsiri Team 于 2018 年 3 月 27 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you.

10/10 超赞

Kasper

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing vacation
My wife and i spent nearly 2 weeks at Poonsiri, and it was amazing. Great place for families and couples who likes to relax. Friendly staff, and the most beautiful surroundings you can imagine.
Poonsiri Team 于 2018 年 2 月 26 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you.

10/10 超赞

Sharon,Seattle

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommend!!
Friendly staff - shout-out to Christina and Maya! Beautiful, tranquil grounds and facility. Loved the quiet. Ample breakfast; plenty of variety. Room is modest but super clean, as is the whole facility. Beds are comfortable. Free shuttle into town a few times a day; convenient! One suggestion: provide more in-room towels for guests; 1 per person is not enough. Pool/beach towels not always available. Would go again in a minute!!
2018 年 2 月入住 4 晚
Poonsiri Team 于 2018 年 2 月 26 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you.

10/10 超赞

Nanna Thongkhan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Skønt og fredeligt sted, perfekt til bl.a. par
Vi tilbragte 8 nætter på Poonsiri Resort, og vi er bestemt ikke skuffede - tværtimod fortryder vi, at vi ikke skal tilbringe hele vores ophold i Krabi hos dem. Resortet ligger omkring 10 minutters kørsel fra Ao Nang centrum, og de kører, og henter, dig gratis på faste tidspunkter (kl. 9, 11, 13, 15 og 17). Kørsel udover dette koster 150 baht. Servicen fungerede helt fint, og de kører dig til faste afhentningspunkter, hvor du så selv kan vælge om du vil med tilbage senere. De kører dig gratis til nærmeste Minimart, hvis du lige mangler noget. Resortet ligger lidt afsides, men det er klart at fortrække frem for Ao Nangs larmende byliv - i hvert fald hvis man ikke behov for at se alle barerne og turist forretningerne (som alle sælger det samme). Deres restaurant er lidt begrænset, men med okay priser, taget i at være en resort restaurant. Drinks har de massere forskellige af, alle til under 200 baht. Værelserne er flotte og rene, og terrasserne ud over vandet er super hyggeligt! (det kan anbefales at smide 20 baht efter noget fiskefoder i receptionen, fiskene er større end man lige regner med). Nettet driller lidt nede på værelserne, men det er helt sikkert til at leve med (streamede Netflix med maks 1 eller 2 afbrydelser pr. film). Poolen er ren, dog er den dyb - 2.1 meter stort set over det hele. Vi var vilde med det, dog er det ikke sikkert alle er det. Der er dog et "indhegnet" børne område, som flere børn brugte med glæde. Personalet var skønt!!
2018 年 2 月入住 8 晚
Pongsakorn 于 2018 年 2 月 20 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you.

10/10 超赞

Bronwen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful oasis
Loved this property. Excellent value for money!
2018 年 2 月入住 3 晚
Pongsakorn 于 2018 年 2 月 16 日 的回复
Thank for enjoy to stay with Poonsiri resort and hope to see you again next time

8/10 还可以

miaimaou,saint gilles reunion

满意:清洁度、员工和服务、客房舒适度
Magnifique hôtel près d’ao nang
Nous sommes allés au poonsiri en janvier pour 5 nuits. Nous serions bien restés plus longtemps...le cadre est idyllique. La piscine top, le personnel toujours prêt à vous aider et souriant. On a mangé au restaurant de l’hôtel presque tout le temps car très bon et pour tous les goûts. Le petit déjeuner est très bon et très varié ( sucré et salé), pas de café genre express.Le riz frit est excellent. Situé à 10 min en navette( gratuité vers Ao nang). Endroit très calme, on était très content de rentrer le soir avec les enfants loin de l’agitation. Le seul hic c’est le wifi qui ne fonctionne pas bien et pas du tout dans les chambres. Il n’y a pas de room service pour le petit déjeuner mais pour le midi ou soir oui. On peut louer des scooters pas cher pas loin. La literie est super et les chambres spacieuses. Je vous le recommande.
2018 年 1 月入住 5 晚
Pongsakorn 于 2018 年 2 月 16 日 的回复
Thank for enjoy to stay with Poonsiri resort and hope to see you again next time

10/10 超赞

真实旅客

满意:清洁度、员工和服务、客房舒适度
Cadre sympa, calme et bon rapport qualite prix
Hotel au calme de la gitation d ao nong tout en etant a 10min. Musique a la piscine de mauvais gout et trop forte mais si ca semble etre le standard ds le secteur. Bon rapport qualite prix.tres beau couches de soleil et top paillotes a klong muong (compter 300baths le trajet depuis l hotel)
2018 年 1 月入住 4 晚
Staff Poonsiri 于 2018 年 2 月 3 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

10/10 超赞

Brittany

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely beautiful hotel
The view from the room was amazing. Very peaceful overlooking a beautiful lake with gorgeous mountains in the background. Kayaking is offered free of charge (not too far to go but was still fun). The pool is gorgeous with a beautiful view of those mountains. Room was big, clean, and beautiful. Slight language barrier with some of the staff. Was a 15 minute ride into town- free shuttles offered every 2 hours and you can schedule a shuttle anytime up until 11pm for 150 Bhat each way. Overall amazing stay would definitely come again.
2018 年 1 月入住 3 晚
Staff Poonsiri 于 2018 年 2 月 1 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

6/10 一般

Jörg

不满意:客房舒适度,住宿条件和设施
Sehr abgelegen.
2018 年 1 月入住 4 晚
Staff Poonsiri 于 2018 年 2 月 1 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

8/10 还可以

Hiro,Bangkok

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
静かで落ち着いたリゾートホテル
年始に家族で利用しましたが、欧米の宿泊客が大半で日本人は2家族のみ、中国系のグループは居らず、立地の関係もあり落ち着いて過ごせるホテルでした。 他の方のレビューの通り、アオナンビーチへのアクセスは決して良くはありませんが、頻繁にビーチへ行き来する必要のない自分達には特に問題無く(どうせ日中は送迎付きアクティビティーに参加)、寧ろビーチの喧騒を離れ昼も夜も静かです。 因みに、ビーチへのホテルの無料送迎は9時から17時まで2時間おき(戻りは13時20分と17時20分)、それ以外でも150B(2名まで、+3名で追加50B)でリクエストができます(ビーチから出ているソンテウやバイクタクシーは200B請求してきます)。 敢えて気になった点を挙げれば、部屋でのWifiの接続が若干不便に感じた事(都度ログイン、接続不安定)、ハンドタオルと歯ブラシの設置が無い事、部屋のトイレと玄関に黒アリが出た事(コテージなので仕方無く、噛まれるモノでは無い。逆にハエは居ませんでした)程度で、タイにおいてこの価格帯のホテルなら十分許容範囲。 一方、ホテルスタッフはとても親切かつフレンドリーで、総括としては、また次回も利用したいと思うホテルでした。
2017 年 12 月入住 3 晚
Staff Poonsiri 于 2018 年 1 月 10 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

4/10 很差

J,San Francisco, CA

不满意:员工和服务
Disappointing
Restaurant was very poor. Hotel is out of the way, and it's a hassle getting in and out of town. Staff didn't seem to pay any attention to us. Also, it's odd that they make you pay your bill upon check-in. Lots of little things were "off" -- I wouldn't stay here again.
2017 年 12 月入住 2 晚
Staff 于 2018 年 1 月 10 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

8/10 还可以

Erkki Lauri

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 1 晚
Pongsakorn 于 2018 年 1 月 1 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

4/10 很差

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location not convenient
Free Shutter bus to Aonang centre is limited and need to pay extra cost after certain time
2017 年 12 月入住 3 晚
Staff 于 2018 年 1 月 5 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

8/10 还可以

Carolyn

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet and pretty.
A nice quiet area only a few minutes drive from Ao Nang. Very clean and comfortable and lovely staff. Separate bungalows with decks over the large pond set in well maintained gardens. Good food at the restaurant but (as usual) not a lot of choice for vegetarians.
2017 年 11 月入住 1 晚
Pongsakorn 于 2017 年 12 月 5 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

8/10 还可以

An,Den Haag

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Fijn hotel, personeel wat minder.
Voorzieningen waren goed. Alleen spreekt het personeel heel slecht Engels. De vraag naar welk strand het beste is kregen wij geen antwoord op. Op 2 dames na, waren ze ook niet echt vriendelijk.
2017 年 11 月入住 8 晚
Pongsakorn 于 2017 年 11 月 24 日 的回复
Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. Thank you again for your comments. We hope that you will give us another chance to serve you. Manager Pongsakorn

8/10 还可以

Matthias

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extrem ruhig und erholsam
Abseits vom Ao Nang - Rummel gelegen und doch nur 5 Fahrminuten davon entfernt.
2017 年 11 月入住 1 晚
Pongsakorn 于 2017 年 11 月 20 日 的回复
Dear Value customer, Thank you very much for giving us a perfect rating, We do take pride in catering to our guests'need the best way we can, I hope your next stay and just around the corner, Call us if there is anything we can help you with. Have a great day Personal regards,Manager

10/10 超赞

Heidi,Ringe, Denmark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic location
Very beautiful location, nice pool, serviceminded and smiling staff, nice houses - very nice stay.
2017 年 11 月入住 7 晚
Poonsiri 于 2017 年 11 月 11 日 的回复
See you again when you come to visit Krabi. Thank you for stay with us.

10/10 超赞

Grzegorz

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wszystko super. Wifi wszędzie i szybki ...bardzo mili ludzie
2017 年 9 月入住 12 晚
Pongsakorn 于 2017 年 11 月 3 日 的回复
Thank you for recommend. We hope you enjoyed to stay here.

10/10 超赞

vannarith,france

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jolie cadre belle piscine restaurant un peu cher mais bon.massage très cher par rapport au centre de aonang hôtel est est à 3 km des restos.personnel très serviables Confort 8/10 cadre 9/ 10 qualité pris 8/10 personnels 9/10 hôtel
2017 年 8 月入住 9 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel we ever stayed
This was our first visit to Thailand and it's was an amazing experience. Staff were very friendly and extremely helpful. Their constant smile makes us very welcome. Recommendations from staff for food at restaurants were great. We will definitely recommend this hotel to friends and family and surely I will visit here again.
2017 年 8 月入住 6 晚
NUNA 于 2018 年 4 月 19 日 的回复
The Poonsiri Resort would like to say thank you very much to your the first option in choosing for during your stay with us to everyone who come to join hope to have a comfortable retreat for your special day. This time, the rest of you will be happy fun relaxation or enjoyed every moment of stay here. Some time so sorry for the mistakes made by intended and unintended. After this that you will give us chance to service or whenever you have time I hope we can get together again.

6/10 一般

jo,PARIS

不满意:住宿条件和设施,清洁度
Cadre de l'Hôtel Magnifique mais...
Etant resté avec ma famille 3 semaines dans cet Hôtel , - le point fort de l'Hôtel est Le Cadre l'emplacement de l'hotel est magnifique. - La Piscine de l'hôtel est belle Par contre l'hôtel est un peu retiré d'Aonang et ses commerces. Par exemple même pour aller au 7eleven, restaurant d'Aonang ou même aller à la plage nous devons soit prendre un tuk tuk ou attendre la navette de l'hôtel qui part a 10h , 14 h ou 17h donc gros bémol à ce niveau la (nous sommes clairement dépendant des transports !!) - Au niveau du Personnel RAS , - propreté de l’hôtel au vu du prix le nettoyage laisse a désirer, le nettoyage n'est pas fait correctement. - le restaurant de l’hôtel est bon et les prix ne sont pas trop élevés pour un restaurant d’hôtel. - A signaler aussi que l'Hôtel ne dispose pas de service laverie lorsque l'on fait une machine nous devons étendre nos affaires la ou on peut dans la chambre car pas de sèche linge en conclusion : les prestations ne sont pas à la hauteur du prix payées,
2017 年 6 月入住 20 晚

6/10 一般

真实旅客

不满意:住宿条件和设施,清洁度
not worth the stars.
poor condition ,really needs and refreshment , pictures are taken from it´s best side , furniture on the terrace was rotten and fell apart.. room was ok .
2017 年 6 月入住 11 晚