高级公寓, 1 间卧室, 无烟房, 城市景观 | 起居区

关于洛夫青年旅舍及咖啡厅的点评

2 out of 5
洛夫青年旅舍及咖啡厅
31 Krowoderska, Kraków, malopolskie

点评

7.6

还可以

10 分 - 超赞。10 条好评,共有 34 条点评" "
8 分 - 还可以。12 条好评,共有 34 条点评" "
6 分 - 一般。8 条好评,共有 34 条点评" "
4 分 - 很差。2 条好评,共有 34 条点评" "
2 分 - 糟糕。2 条好评,共有 34 条点评" "

8.4/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

7.8/10

住宿条件和设施

8.4/10

环保

点评

2/10 糟糕

真实旅客

2019 年 10 月入住 1 晚
Lorf Team 于 2019 年 11 月 21 日 的回复
Thanks for your rating. We would like to know the details. Thanks

10/10 超赞

Chung Hsien

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
clean & quite & beautiful hostess
2019 年 8 月入住 1 晚
Lorf Hostel&Coffee 于 2019 年 8 月 31 日 的回复
Thank you for ur feedback. We are glad to know that you like our hostel. We trying to keep clean all the time. Look forward to seeing you again. Sincerely your Lorf Hostel&Coffee.

6/10 一般

真实旅客

满意:员工和服务
不满意:住宿条件和设施
居住設備算還不錯,但居住細節與舒適度可以再做改善
在這間小旅社入住5晚,優點是地點很好,距離火車與巴士總站近,穿過Galeria Krakowska shopping mall走路約15分鐘可到,距離老城區也近,走路約10分鐘內可到、接待櫃檯親切有禮,有提供行李寄存服務 、多人房內有簾子設計,較有隱私感這點也很好。 缺點是男女浴室廁所沒有分開,全部一起共用,例如女生吹頭髮時,旁邊男生在刮鬍子,這感覺實在有點奇怪,而且5間浴室卻只有2間可以使用,其他3間多數時間都鎖起來不給使用(唯一看到有開啟是在星期天早晨,晚上又鎖起來了) ,全部住滿超過30幾人卻只能共用2間浴室實在太少了,廁所也遇過沒有衛生紙的情況(為什麼不放一捲備用呢?) ; 此外房間沒有空調,夏季6點太陽西曬後很熱,持續到清晨才逐漸降溫,深夜與清晨窗外時常出現街上醉漢大聲唱歌咆哮吵鬧。
2019 年 8 月入住 5 晚
Lorf Hostel&Coffee 于 2019 年 8 月 21 日 的回复
Thank you for your comment. In our hostel work qualified staff which will always try to help you. We open additional toilets when the hostel is full. To solve the problem with a noise street we offer earplugs for our guests. Sincerely your Lorf Hostel&Coffee.

6/10 一般

真实旅客

满意:员工和服务
不满意:住宿条件和设施
2019 年 6 月入住 4 晚
Lorf Hostel&Coffee 于 2019 年 6 月 23 日 的回复
Thanks for your feedback. We were glad to see you at the hostel and we are waiting for you againю. Lorf Hostel&Coffee

10/10 超赞

David

满意:清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Daniel

满意:清洁度、员工和服务、住宿条件和设施
Wenn man keine Ansprüche hat.
Wenn man keine Ansprüche stellt ist es okay, wir hatten Zimmer Nr. 17 ein Bett mit eigenem Bad, aber kaum Platz, eher wie eine Abstellkammer. Aber der Service war sehr bemüht.
2023 年 5 月入住 3 晚

10/10 超赞

Oskar

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean dorm and bathroom, helpful receptionist
2022 年 12 月入住 4 晚

4/10 很差

Przemyslaw

2022 年 5 月入住 1 晚

6/10 一般

真实旅客

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2021 年 12 月入住 3 晚

6/10 一般

joseph

Sympa pour quelques heures de repos.
2021 年 12 月入住 1 晚

10/10 超赞

Lukasz

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super atmosfera polecam spokoj i cisza
2021 年 11 月入住 1 晚

10/10 超赞

Jesper

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super fint til prisen. Enkelt, pænt og rent. Ok morgenmad og de var så søde at lave madpakke
2020 年 7 月入住 2 晚

8/10 还可以

Anzhela

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Останавливалась в номере для женщин.Симпатичный номер.В комнате 6 зеркал.На нижних кроватях шторки,а на верхних нет.Есть ящики,ключ дают.Постельное входит в цену,но самим надо заправлять.Кровать неустойчивая,шатается.Туалет и душевые на коридоре.Общие для мужчин и женщин.Есть комната хранения багажа.
2020 年 2 月入住 1 晚
Lorf 于 2020 年 3 月 6 日 的回复
Здравствуйте! Спасибо огромное, что нашли время и оставили такой интересный отзыв. Мы ценим Ваше мнение и Ваш опыт для нас важен. Нам очень приятно знать, что Вам понравился номер, в котором Вы останавливались. Мы постоянно работаем над усовершенствованием качества наших услуг и поэтому очень ценим Ваш опыт и комментарии. Благодарим еще раз за чудесный отзыв и до новых встреч! С наилучшими пожеланиями, Команда Lorf Hostels .

8/10 还可以

Brooke

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It is a very small hostel, so don't expect the massive social areas you would normally see. Beds are comfortable, there is a 20 zlotys key deposit but you get it back. Worth it for the price, very clean.
2020 年 1 月入住 4 晚
Lorf 于 2020 年 2 月 11 日 的回复
Hey, hi! Thanks a lot for taking the time and sharing your feedback. We appreciate it! Well, you know, in comparison to the majority of Krakow hostels, our hostel is just extremely huge and spacious. We offer 20+ beds in private rooms and 101+ beds in dorm rooms. It means that we can afford to host even a really big group. A few common areas - cafe zone, reception zone, and kitchen zone. Besides that, in April we are opening a gastrobar downstairs and the courtyard next to bar.)) So, when you are back to Krakow next time, please give yourself a chance to check out our new upgrades!) Best wishes, Lorf Hostels team

4/10 很差

Fancy

团体旅客
不满意:清洁度、服务设施、住宿条件和设施
the bed linen is not clean. the room doesn't have heater and it is super cold to sleep in winter.
2019 年 12 月入住 3 晚
Lorf 于 2020 年 1 月 10 日 的回复
Dear guest, Thank you for your time and feedback. We appreciate it. A few important remarks. The heating did not work at full capacity due to technical malfunctions, which, unfortunately, could not be eliminated during the Christmas and New Year holidays, since the service technical support was on the holidays. However, at the request of customers, we immediately provided additional blankets and portable heaters. We also want to inform you that at the first opportunity, we called for service technical support, which has already brought the heating system into full readiness. We apologize for any temporary inconvenience. We would like to remind you that as soon as you have any questions or difficulties, please contact our hostel immediately. And here we will try to do everything possible and impossible to help you. We would be very happy to host you again. Kindest regards and best wishes.

8/10 还可以

Hamada

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
So good
2019 年 12 月入住 1 晚
Lorf 于 2020 年 1 月 23 日 的回复
Hello! Thanks a lot for your feedback and for your time! We appreciate it. You are always welcome here. Best wishes, Lorf Hostels team

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fajny, ale...
Lokalizacja i stan obiektu super... Nieco niekomfortowo czułem się jednak, kiedy w męskim pokoju zostały zakwaterowane kobiety... Czułem wstyd w szczególności że zawsze sypiam nago.
2019 年 12 月入住 2 晚
Lorf Host 于 2019 年 12 月 15 日 的回复
Dzień dobry! Dziękujemy, że Pan znalazł czas i zostawił swój odzew. Cieszymy się, że panu spodobała się nasza lokalizacja i stan hostelu. Przykro nam słyszeć, że Pan miał taką sytuację. Prawdopodobnie wystąpił błąd podczas rejestracji. Pracujemy nad ustaleniem przyczyn, które do tego doprowadziły.Przepraszamy za niedogodności. Dobrą wiadomością jest to, że przy każdym łóżku w pokoju wieloosobowym znajduje się zasłona zapewniająca prywatność. Mamy więc nadzieję, że było to korzystne dla Pana. Zawsze jesteśmy radzie widzieć Pana wśród naszych gości. Z najlepszymi życzeniami, Zespół Lorf Hostels

8/10 还可以

Inès

2019 年 11 月入住 2 晚

10/10 超赞

Cristan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Exceptional value close to old town
The hostel is quite spacious and quiet. It appears to be fairly new. An exceptional value so close to the old town. There's a restaurant called Chata nearby which is also good.
2019 年 11 月入住 2 晚
LorfHost 于 2019 年 11 月 21 日 的回复
Thank you for taking the time to leave your feedback. We appreciate your opinion. We are pleased that you enjoyed our accommodation. We look forward to welcoming you again! Best wishes, LorfHostels team

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Asiakaspalvelu oli ystävällistä. Hostelli oli todella rauhallinen. Ainoa miinus oli huoneen kosteus, siellä ei edes vuorokaudessa kuivunut pyyhe.
2019 年 10 月入住 4 晚
Lorf Team 于 2019 年 11 月 1 日 的回复
Thank you for your opinion. We will correct it

10/10 超赞

Alex,NY

与配偶出行
满意:清洁度、员工和服务、服务设施
Good place to stay in Krakow with great location and clean rooms. One thing we don't like was bad wifi connection.
2019 年 10 月入住 2 晚
Lorf Hostel 于 2019 年 11 月 1 日 的回复
Thank for your opinion. It's important for us. We have improved our internet.

2/10 糟糕

真实旅客

不满意:客房舒适度,员工和服务
The male desk clerk is a scammer and harasser!
The male desk clerk has serious and dishonest issues! He tried to scam me into giving him more money! He said that my multi-day stay required me to check out at 10 am each day then check back in at 2 pm...leaving my stuff in the luggage room for 4 hours per day. He said if I did not do this, I would have to pay more money! He showed me the registration paper where it states that check out is at 10 and check in is at 2. He said I had to do this every day or else pay extra. I explained that check in is at 2 on the first day and check out at 10 on the last day...not every day. He kept insisting angrily that I would have to pay him extra. He even came in my room at 10 am one day and violently shook my bed to wake me up, having ignored his colleague’s note about my multi-day booking. When I called hotels.com about the clerk’s harassment and scam, hotels.com rep called the guy who then claimed he didn’t speak English! The hostel needs to fire this guy and look into his mental state. Otherwise, it’s a nice hostel and the female clerk is absolutely lovely and efficient.
2019 年 8 月入住 2 晚

10/10 超赞

Olaf

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 6 晚
LorfHost 于 2019 年 10 月 2 日 的回复
Thank you very much for your opinion! We really appreciate it. We would be happy to be helpful to you again. Best regards.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、客房舒适度
light and wifi problem
Not so far from the station and the old town. Basically I'm satisfied with my stay. But I wonder if there are any way to prevent that anyone can switch off the light of the bathroom from the outside......I was taking the shower but someone thought that there was nobody and just switched off the light.......I cried but this person just left, completely black in the small room, shampoo and savon were on my skin......so I had to get out from the shower room naked to switch on the light......luckily, nobody came to use the toilette at this moment. And I had this experience twice^^; If it were the stuff who switches off the light, please confirme the inside, please. If not, maybe you could forbidden your customers to touch the switch. Wifi is almost no signal in the bed room......
2019 年 9 月入住 4 晚
Lorf Team 于 2019 年 10 月 2 日 的回复
Thank you for your feedback. We are working to prevent such situations in the bathroom. The problem with the signal power is also solved

6/10 一般

Francisco Javier

满意:清洁度、住宿条件和设施、客房舒适度
Local de ambiente debajo de mi ventana.
Había un local de ambiente debajo de mi ventana y no nos dejaban dormir.
2019 年 8 月入住 3 晚
Lorf Team 于 2019 年 10 月 2 日 的回复
Thank you for being our guests, we insistently request information to the reception. Only then can we take action against violators and call the police.

6/10 一般

Benjamín

满意:清洁度、住宿条件和设施、客房舒适度
Excelente ubicación
2019 年 8 月入住 2 晚
Lorf Hostel&Coffee 于 2019 年 8 月 22 日 的回复
Thank you for your feedback. We are happy to know that you liked our location. Look forward t see you again. Sincerely your Lorf Hostel&Coffee.

6/10 一般

Hannah

与家人出行
满意:住宿条件和设施,员工和服务
不满意:客房舒适度
The staff were very nice and helpful, the facilities were clean enough and it is a very good location for old town. However, a club is immediately outside the windows of the hostel on one side and we were woken up every night by shouting, music and drunk people crying. We would shut the windows to at least block some noise out but the rooms get extremely hot which further made sleeping difficult. There was no mention of this on the advert and the club sometimes stays open until past 8 in the morning so just bear this in mind if you’re planning on staying at Lorf.
2019 年 7 月入住 6 晚
Lorf Hostel&Coffee 于 2019 年 8 月 22 日 的回复
Thank you for your feedback. We are happy to know that you like our location, staff. We try to keep clean all the time. In our hostel works qualified staff. We try to solve the problem with night club. We offer earplugs and calls to police. Sincerely your Lorf Hostel&Coffee.

8/10 还可以

lone sønderby

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Decent hostel, good location, clean rooms and bathroom, friendly staff, there was however a lot of noice from the street and reception early morning and every day...
2019 年 7 月入住 4 晚
LorfTeam 于 2019 年 8 月 1 日 的回复
Thank you for your comment. We are starting check-in after 2 p.m. our reception ready to help you 24/7.

8/10 还可以

OYAKATA,JAPAN

满意:清洁度、员工和服务、服务设施、住宿条件和设施
駅、旧市街から徒歩圏内。 コンビニ、両替屋が同じ通りにある。 共同シャワーは2つ、トイレは3つある。
2019 年 7 月入住 3 晚
Lorf Team 于 2019 年 7 月 30 日 的回复
Thank you for your opinion. We have much more showers and toilets.

8/10 还可以

Huai-yu

满意:清洁度、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚
Lorf Team 于 2019 年 8 月 1 日 的回复
Thank you for your opinion.

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hostel very clean and friendly staff. Confify beds. Room was very hot, and was a bit noisy on the Saturday night from a near by club. Other nights no noise. I would stop there again.
2019 年 6 月入住 3 晚
Lorf Hostel&Coffee 于 2019 年 6 月 23 日 的回复
Thanks for the feedback we take into account. We will be glad to see you again. Lorf Hostel&Coffee

6/10 一般

真实旅客

不满意:员工和服务,清洁度
아침식사 비용을 환불 요청합니다!
- 위치로 보면 전혀 나쁘지 않았습니다. 바비칸에서 도보 3분거리.. - 침대, 배게 및 이불 커버도 잘 챙겨 주었구요. - 문제는 조식을 1시간 일찍 신청하고 (07:00am), 식사비용까지 함께 지불하였습니다. 그러나, 숙박 등록부에 제 이름 조차가 기록되지 않았었기 때문에, 아침을 못먹고 나와야 했습니다.
2019 年 5 月入住 1 晚
Lorf Hostel&Coffee 于 2019 年 6 月 8 日 的回复
Thank you for choosing us. We will be glad to see you again. Team Lorf Hostel&Coffee

8/10 还可以

Carol,CDMX

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Personal súper amable. Excelente ubicación, muy buenos los restaurantes que están en la calle del hostal. El hostal es muy tranquilo, no es el tipo de lugar para conocer gente ahí.
2019 年 5 月入住 3 晚
Lorf Hosel&Coffee 于 2019 年 6 月 8 日 的回复
Thank you for choosing us. We will be glad to see you again. Team Lorf Hostel&Coffee