Laem Som Vacations from $386

Staff is amazing here, very attentive. Lots to do including the pools and spa and they provide a shuttle into town. We had an issue with bugs our first night but when we contacted reception they helped and cleaned with no hesitation. WiFi is eh. Just an FYI, as described, the beach is not really swimmable. Would stay again.

The room didn't have a microwave which I felt was odd and inconvenient. There was no way to reheat my leftovers. A microwave doesn't cost much and would go a long way as an added feature.

Good venue, superb views, excellent staff service

We had a great stay. It is beautiful and everyone was very friendly. The location is about 5 minutes from the pier. They help with transport but only have specific times for different free transport to railey and the night market. If we get the chance to come back to krabi we will book here. We booked beginning of December and had minimal issues with mosquitos or bugs. Again it was a wonderful stay and experience.

All staff members worked exceptionally hard. One person managed all duties, including driving the shuttle, housekeeping, concierge services, and luggage transportation. The restaurant team was consistently unaware of our VIP discount and encountered repeated issues. Towels were limited, old, smelled bad, and torn, which is uncharacteristic of a VIP hotel listed on Expedia. We used Expedia for our two-week stay, but this hotel was the worst option. The tour arranged by the hotel was also disappointing—unable to see what we paid for. On the last day, the tour agent tried to charge us 500 baht for a Grab ride to the airport, although it only cost us 300 baht via our app. We expected these services to be reliable and honest.