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关于灰狗酒店的点评

2.5 out of 5
灰狗酒店
Warrington Rd, Leigh, England

点评

5.2
10 分 - 超赞。10 条好评，共有 41 条点评" "
8 分 - 还可以。2 条好评，共有 41 条点评" "
6 分 - 一般。7 条好评，共有 41 条点评" "
4 分 - 很差。4 条好评，共有 41 条点评" "
2 分 - 糟糕。18 条好评，共有 41 条点评" "

5.4/10

清洁度

5.8/10

员工和服务

4.0/10

服务设施

4.2/10

住宿条件和设施

4.2/10

环保

点评

2/10 糟糕

Clive

满意：清洁度
不满意：住宿条件和设施
No mention of any facilities being closed on booking very poor
2024 年 4 月入住 1 晚

2/10 糟糕

Charlotte

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very run down and dirty uninhabitable property. Mattresses with blood and urine on . Rips in bedding . Flat overused pillows . Arrogant and abusive staff..Looks cheap and dirty from outside and there are no facilities. Give it a miss and do yourself the favour of your life .
2024 年 4 月入住 1 晚
GZ 于 2024 年 5 月 1 日 的回复
Hello Charlotte, thank you for taking the time to write a review. It is very disappointing to see you have left a one star review after staying at our hotel multiple times, yet have never raised any of these issues during your stay. If you had done so, we would have been more than happy to look into this matter for you and ensure these issues would have been resolved. I assume this review stems from your last stay, during which you were actually removed from the property due to abusive behavior towards our staff, damages to our property and disturbances to other guests, all of which was recorded on CCTV camera and for which police was involved. May we kindly suggest to remove this review since it is not a truthful account of what has happened? Regards, Management

2/10 糟糕

Charlotte

2024 年 4 月入住 1 晚

10/10 超赞

Coby

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

6/10 一般

Zafar

2024 年 4 月入住 2 晚

2/10 糟糕

squire

与配偶出行
不满意：员工和服务
We asked to cancel this booking 3 weeks beforehand because the chap who's function we were attending became very seriously ill. Neither The Greyhound hotel or Expedia would agree to a refund so we lost the cost of the room . Never again !!!
2024 年 4 月入住 1 晚

8/10 还可以

peter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed the stay
2024 年 4 月入住 1 晚

6/10 一般

Louise

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
.
2024 年 4 月入住 1 晚

4/10 很差

Craig

2024 年 4 月入住 1 晚

10/10 超赞

Peter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was good to stay there and I would stay there again
2024 年 4 月入住 1 晚

6/10 一般

Siu Wah Lawrence

2024 年 4 月入住 7 晚

10/10 超赞

Paul

2024 年 4 月入住 2 晚

10/10 超赞

Mechthild

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

2/10 糟糕

Lynton

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This used to be a nice hotel as one can see in the pictures. Unfortunatley the pictures havent been updated since it was turned into a refugee/ council housing hotel.on arrival the car park covered in litter and cigarette ends was the first sign of problems.The resturant, pub snd swimming pool all closed now.The reception has a table with take away food provided by council i assume for the now permenant residents.Next down to the room past the strong sewage smelling dinning area thats closed down ,past the lift thats permanently out of order and wall panels damaged and falling off and up the stairs. We were in a group so we had 3 rooms. All were in different forms of dis repair with broken basin, cigarette burns , carpet stains ,long worn out mattresses, long overdue furniture replacement and general grubby feel.even at the price, we would all rather have paid more for any where else. The 10/10 reviews are either fake or from hoarders looking for a weekend brake from their condemned homes.
2024 年 3 月入住 1 晚

10/10 超赞

Kayleigh

2024 年 3 月入住 1 晚

2/10 糟糕

Isla

不满意：清洁度、员工和服务、住宿条件和设施
Disappointed with the place, leaking toilet (they knew about it because there was a towel underneath), lamp with no light bulb but loads of dust! Broken window so wouldn’t close, extremely slippery on the hard flooring in the room, nearly fell over and was a complete scare as I’m pregnant, I had shoes on btw. No soap in the bathroom which I thought was normal for a hotel? My partner and I didn’t feel safe to the point where we took all our bags with us when we went out for something to eat!
2024 年 3 月入住 1 晚

10/10 超赞

Kevin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Apart from no restaurant it was quiet and warm. The curtains in our room were torn. The other thing was no drawers or cupboards for storage.
2024 年 2 月入住 3 晚

4/10 很差

Gareth

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

2/10 糟糕

Jean，London

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is completely run down, the walls are dirty with holes in them. The funiture dilapidated, taps were broken, the lift permanently out of service, fire doors propped open. The bed mattress well passed it's sell by date. Soundproofing is poor, I was kept awake by tv noise and people in other rooms. I didn't feel safe in the hotel, exacerbated as my bedroom door didn't close properly. At check-in staff gave the impression they couldn't be bothered, and a manager was simply rude.
2023 年 11 月入住 2 晚

6/10 一般

Yvonne

与家人出行, 带宠物出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
The room was clean and spacious but furniture,room etc dated and a little worse for wear. Staff were friendly and helpful. No restaurant or bar, both are closed. Hotel is housing homeless people and families but everyone seem nice. Overall it was okay for one night and for the price.
2023 年 11 月入住 1 晚

2/10 糟糕

Heena

不满意：员工和服务，清洁度
2023 年 11 月入住 1 晚

4/10 很差

Steve

2023 年 9 月入住 1 晚

2/10 糟糕

Gary

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Shockingly bad! Avoid.
By far the worst hotel I’ve stayed at in the past 20yrs. How this place is still able to operate is beyond me. My room had a crack in the ceiling which started to leak during the night, I was moved to another room that wasn’t much of an improvement. This place need knocking down.
2023 年 9 月入住 1 晚

2/10 糟糕

Jane

不满意：员工和服务、服务设施、住宿条件和设施
I asked for ground floor room due to medical reasons, but was given third floor room that was poorly maintained in bad condition. TV did not work, no shower curtain, couldn't use WiFi as signal too weak. Very rude, unhelpful and uncaring staff on duty refused to rectify situation. Didn't get a wink of sleep all night. The standard of service at this hotel is awful, like some hotels I've stayed at in a developing country. I won't be booking this place again. The worst hotel I've stayed at in Warrington area.
2023 年 8 月入住 1 晚

6/10 一般

ian

满意：员工和服务，清洁度
Staff very helpfull, decor needs modernising
2023 年 8 月入住 4 晚

2/10 糟糕

Osberta

不满意：清洁度、员工和服务、住宿条件和设施

8/10 还可以

Chris

满意：清洁度、员工和服务、客房舒适度
It was a last minute booking and happy with stay
2023 年 7 月入住 1 晚

2/10 糟糕

Nicole

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Vile vulgar and disgusting
2023 年 7 月入住 3 晚

2/10 糟糕

Szymon

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Disgusting place
Absolutely horrible hotel, really stinking, dirty, noisy, run down place . Photos on the webpage are not what the real state is. I spent one night with my son, where I was absolutely disgusted, because we were late and had no time to book something else we had no choice but spend a night in this filthy place. I do not recommend to anyone to stay here. PLEASE AVOID
2023 年 7 月入住 1 晚

10/10 超赞

Barry

满意：员工和服务，清洁度
Inexpensive accommodation, clean and fresh guest rooms reasonably equipped, new staff with a welcoming smile. The attached pub is closed (not sure how long for), the swimming pool decommissioned, and the general appearance is looking a bit tired, but still good value. Quite quiet today.
2023 年 7 月入住 1 晚

2/10 糟糕

Gregory

不满意：清洁度、住宿条件和设施、客房舒适度
Avoid at all cost
I have stayed in some bad hotels, but this one by far the worst. Decor from late 50s, burnt carpets, dirty shower with tonnes of hair, not working lights… mould in kettle(!). And we only arrived at 21:50! We left as soon as possible, felt like i needed a shower after staying in that room…
2023 年 6 月入住 1 晚

2/10 糟糕

Brent

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
AVOID AT ALL COSTS - URINE STAINS ON BEDS!
This hotel does NOT look like the photos, my team was shocked to find urine soaked beds with yellow stains. Hair everywhere and the bathroom was crumbling. No food available and even the receptionist stated "I wouldn't even let my dog stay here". The team did not stay here and instead got a hotel elsewhere. Once they had settled and spoke to the locals, they were told the place had been turned into a Brothel!! AVOID AT ALL COSTS! - REFUND PENDING!
2023 年 4 月入住 1 晚

4/10 很差

Alex

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Dirty shower, reception staff were rude on check in. Room was very run down.
2023 年 4 月入住 1 晚