外观

关于黄金英里蒙特娄索菲特酒店的点评

5 out of 5
黄金英里蒙特娄索菲特酒店
1155 Sherbrooke Ouest, Montreal, QC

点评

9.4

绝佳

10 分 - 超赞。1009 条好评,共有 1361 条点评" "
8 分 - 还可以。243 条好评,共有 1361 条点评" "
6 分 - 一般。58 条好评,共有 1361 条点评" "
4 分 - 很差。27 条好评,共有 1361 条点评" "
2 分 - 糟糕。24 条好评,共有 1361 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 2 晚
Marc Pichot, General manager 于 2020 年 2 月 21 日 的回复
Bonjour,Thank you for staying at The Sofitel Montreal Golden Mile. It was our pleasure to have you as our guest. We have shared your kind words with our team and they were happy to be of assistance. We hope you will stay with us again should your travels bring you back to Montreal. Best regards, Marc Pichot, General manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good service
They upgraded my room to a bigger one when we check in. Everything aspect of the room is perfect.
2019 年 5 月入住 5 晚
Marc Pichot, General Manager 于 2019 年 5 月 24 日 的回复
Bonjour, Thank you for taking the time to share your comments concerning your recent stay at the Sofitel Montreal. Excellent service is what we strive to be known for and we are always happy to receive positive feedback after a guests' stay. We hope to have a chance of welcoming you back to the Sofitel Montreal soon. Sincerely, Marc Pichot General Manager

8/10 还可以

haiyan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
床蛮舒服的
2019 年 5 月入住 1 晚
Marc Pichot, General Manager 于 2019 年 6 月 13 日 的回复
Bonjour, Thank you very much for taking the time to review your experience with us. We are looking forward to welcoming you again in the future. Sincerely, Marc Pichot General Manager

8/10 还可以

Siu yee

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
去行街同食飯都好方便,房間乾淨,員工服務友好.
2018 年 12 月入住 5 晚
Marc Pichot, General Manager 于 2019 年 1 月 7 日 的回复
Bonjour, We appreciate your feedback and hope to welcome you back to the hotel very soon. Happy new year! Sincerely, Marc Pichot General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel is close to metro and bus station, good spot
2018 年 4 月入住 2 晚
Marc Pichot, General Manager 于 2018 年 4 月 16 日 的回复
Bonjour, Thank you for choosing us as your home away from home during your visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Sincerely, Marc Pichot General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location, good staff and service, recommended
2018 年 4 月入住 2 晚
Marc Pichot, General Manager 于 2018 年 4 月 16 日 的回复
Bonjour, Thank you for taking the time to share your comments concerning your stay at the Sofitel Montreal Golden Mile. Excellent service is what we strive to be known for and we are always happy to receive such positive feedback after a guests' stay. We are looking forward to welcoming you back to Sofitel Montreal. Sincerely, Marc Pichot General Manager

6/10 一般

Chizoba

不满意:住宿条件和设施
Overall a great experience, with incredible staff. Unfortunately, they are remodeling their dining/restaurant so the experience was not there. Also in the morning there’s a lot of construction work/noises happening which is far from relaxing
2024 年 4 月入住 5 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Chizoba,Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, when our facilities will be embellished.Sincerely,Marc PichotGeneral Manager

4/10 很差

Dan

不满意:清洁度
In construction
2024 年 4 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Dan,Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.Thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, when our facilities will be embellished.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Elizabeth

与家人出行
满意:清洁度、服务设施、住宿条件和设施
The included breakfast was lovely and the staff of the hotel were uniformly friendly and kind. A very well-run hotel.
2024 年 4 月入住 5 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Elizabeth,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Xiaoping

满意:清洁度、服务设施、住宿条件和设施
I have stayed at Sofitel many times, and I really like Sofitel’s cleanliness and quietness with very good hotel rate!
2024 年 4 月入住 5 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Xiaoping,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

8/10 还可以

Hanan

满意:住宿条件和设施,清洁度
2024 年 4 月入住 3 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Hanan,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Michael

满意:住宿条件和设施,清洁度
2024 年 4 月入住 3 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Michael,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Xiaoxi

2024 年 4 月入住 2 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Xiaoxi,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Joseph

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Service staff were super attentive and responsive, especially the concierge team. Really good location to popular streets, bars and shopping. Would stay here again.
2024 年 4 月入住 2 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Joseph,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

michel

满意:住宿条件和设施,清洁度
2024 年 4 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Michel,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Gokulan

满意:清洁度
2024 年 4 月入住 2 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Gokulan,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Dena

满意:住宿条件和设施,清洁度
The staff have been over the top kind and helpful! We loved it.
2024 年 4 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Dena,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Sylvie

与配偶出行
满意:住宿条件和设施
Belle chambre, lit confortable, literie de qualité, bien insonorisée.
2024 年 4 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 8 日 的回复
Bonjour Sylvie,Nous apprécions vos commentaires concernant votre séjour au Sofitel Montréal Le Carré Doré. C'est toujours un plaisir de recevoir des commentaires positifs et je m'assurerai de partager vos commentaires avec notre équipe. Je suis certain que ces commentaires serviront d'encouragement à l'ensemble de notre personnel qui s'efforce d'améliorer continuellement la qualité de nos services. Nous vous remercions à nouveau d'avoir partagé votre expérience et nous espérons que votre prochaine visite sera aussi agréable que la précédente.Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées,Marc PichotDirecteur général

10/10 超赞

Tracey

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
I was annoyed that we booked to stay here and then found out they were doing renovations and some amenities were unavailable. Other tha. That this was an excellent place to stay.
2024 年 4 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 8 日 的回复
Bonjour Tracey,Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sorry that the items you requested were not available. Based on your comment, we will adjust the communication with guests in order to prevent future occurrences.We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely,Marc PichotGeneral Manager

10/10 超赞

Johannes

Excellent service
2024 年 4 月入住 2 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 8 日 的回复
Bonjour Johannes,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Jim

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Jim,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Adrian

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Perfect
2024 年 3 月入住 3 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Adrian,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Rhiannon

满意:清洁度、服务设施、住宿条件和设施
Excellent location and great staff :)
2024 年 3 月入住 5 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Rhiannon,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

8/10 还可以

Martin

商务旅客
满意:住宿条件和设施,清洁度
Belle hôtel, toutefois peu avoir comparable pour moins cher
2024 年 3 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Martin,Nous vous remercions pour vos commentaires suite à votre séjour au Sofitel Montréal Le Carré Doré.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations à toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau très bientôt.Marc PichotDirecteur Général

10/10 超赞

Zijie

2024 年 3 月入住 4 晚
Sofitel Montreal Golden Mile 于 2024 年 5 月 8 日 的回复
Bonjour Zijie,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Jerome

与家人出行, 与配偶出行
满意:住宿条件和设施,服务设施
Me and my wife enjoyed our stay. First time to Montreal. Everyone was helpful And nice as well as friendly. We didn’t eat at the restaurant but we did order room service. Food was very good. Rooms clean and well maintained. Thanks
2024 年 3 月入住 4 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Jerome,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

andre

与配偶出行
满意:住宿条件和设施,清洁度
Personnel tres attentionné
2024 年 3 月入住 3 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Andre,Nous vous remercions pour vos commentaires suite à votre séjour au Sofitel Montréal Le Carré Doré.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations à toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau très bientôt.Marc PichotDirecteur Général

8/10 还可以

Karen

满意:住宿条件和设施,清洁度
2024 年 2 月入住 2 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Karen,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Anwar

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Nice and good option for down town.
2024 年 3 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Anwar,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

8/10 还可以

David C

满意:住宿条件和设施,清洁度
Good staff. Limited common area/ limited dining.
2024 年 3 月入住 3 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour David,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

irving

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Great front desk and valet staff that make you feel welcome.
2024 年 2 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Irving,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

8/10 还可以

Arthur,Toronto

与家人出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
I have been staying at this hotel for the past 10 years and was always satisfied. However, I find the addition of an "urban experience fee" outrageous. Why not just call it a "I need more money from you fee". Or "I just feel like hiding another fee" Based on this nuisance I will be staying elsewhere. It is a shame to spoil a great experience with slap in the face when you check out.
2024 年 2 月入住 3 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Arthur,Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Intern follow up will be done in order for the information to be explained properly in the future.We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely,Marc PichotGeneral Manager

10/10 超赞

Victoria

满意:住宿条件和设施,清洁度
From the second we got there, they took care of everything. Valley parking, they brought bags to the rooms, even had a concierge on site to walk your dog. Super pet friendly (with a fee) and wonderful staff!
2024 年 2 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Victoria,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

8/10 还可以

Marco Antonio

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
El hotel es bueno y buenas condiciones. Pero cuartos muy pequeños y juntos
2024 年 2 月入住 4 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Marco Antonio,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

vicky

满意:清洁度、服务设施、住宿条件和设施
Very clean and quiet stay. The staff were accommodating and friendly. Will stay there again!
2024 年 2 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Vicky,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

8/10 还可以

Josef fred

2024 年 2 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Josef Fred,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

6/10 一般

Andre

Bien
2024 年 2 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Andre,Nous vous remercions pour vos commentaires suite à votre séjour au Sofitel Montréal Le Carré Doré.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations à toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau très bientôt.Marc PichotDirecteur Général

8/10 还可以

Cyrille

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Hôtel de grande qualité, dommage que des prestations soient revue à la baisse depuis 5ans, en particulier le petit déjeuner…
2024 年 2 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Cyrille,Nous vous remercions pour vos commentaires suite à votre séjour au Sofitel Montréal Le Carré Doré.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations à toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous prenons vos commentaires très au sérieux et ferons le suivi nécessaire avec nos équipes.Au plaisir de vous accueillir de nouveau très bientôt.Marc PichotDirecteur Général

8/10 还可以

Philip

2024 年 1 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 4 月 5 日 的回复
Bonjour Philip,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Samantha

与家人及幼儿出行
满意:住宿条件和设施,清洁度
The staff here are amazing and so helpful! We were traveling with our toddler and they were so sweet and accommodating. We had a great experience staying here - highly recommend!
2024 年 1 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 23 日 的回复
Bonjour Samantha,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Theodore

满意:客房舒适度,清洁度
2024 年 1 月入住 2 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 22 日 的回复
Bonjour Theodore,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Denys Terrence

满意:清洁度、服务设施、住宿条件和设施
I absolutely love the subtle touches of elegance that a French-style hotel like the Sofitel offers its patrons. The rooms are well-decorated and very clean, and they have amenities that are superior to other luxurious hotel chains. There are no downsides, except for an incident where I smashed my toes on the slab at the entrance to the bathroom, which I have clumsily done twice now at your establishment in the last five years.
2024 年 1 月入住 3 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 22 日 的回复
Bonjour Denys Terrence,We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Marc PichotGeneral Manager

4/10 很差

Alfonso

2024 年 1 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 22 日 的回复
Bonjour Alfonso,Thank you for taking the time to share your comments concerning your stay at Sofitel Montreal Golden Mile. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to all our guests.I noticed that you rated your experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence.Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon.Sincerely,Marc PichotGeneral Manager

10/10 超赞

Blanca

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 5 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 15 日 的回复
Bonjour Blanca,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,Marc PichotGeneral Manager

8/10 还可以

Sharon Victoria Cortes

团体旅客
满意:清洁度、服务设施、住宿条件和设施
Thks
2023 年 12 月入住 4 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 15 日 的回复
Bonjour Sharon Victoria Cortes,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,Marc PichotGeneral Manager

10/10 超赞

Vivian

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 15 日 的回复
Bonjour Vivian,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,Marc PichotGeneral Manager

10/10 超赞

Adalberto

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 15 日 的回复
Bonjour Adalberto,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,Marc PichotGeneral Manager

10/10 超赞

Jonathan

与配偶出行
满意:服务设施
2023 年 12 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 2 月 1 日 的回复
Bonjour Jonathan,Thank you for your comments following your stay at Sofitel Montreal Golden Mile.It is with great pleasure that we receive your compliments. We will make sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to offer you impeccable service. We look forward to welcoming you back soon.Marc PichotGeneral Manager

10/10 超赞

Alejandro Lecanda

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 5 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 15 日 的回复
Bonjour Alejandro Lecanda,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,Marc PichotGeneral Manager

10/10 超赞

Hassel

满意:住宿条件和设施,清洁度
2023 年 12 月入住 1 晚
Sofitel Montreal Golden Mile 于 2024 年 1 月 15 日 的回复
Bonjour Hassel,We very much appreciate your review regarding your stay at Sofitel Montreal Golden Mile. It is always a pleasure to receive positive feedback and I will make sure to share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,Marc PichotGeneral Manager