外观
查看供应情况

关于莱巴嫩欢朋套房酒店的点评

2.5 out of 5
莱巴嫩欢朋套房酒店
1065 Franklin Rd, Lebanon, TN

点评

8.2

很好

10 分 - 超赞。200 条好评，共有 417 条点评" "
8 分 - 还可以。109 条好评，共有 417 条点评" "
6 分 - 一般。59 条好评，共有 417 条点评" "
4 分 - 很差。24 条好评，共有 417 条点评" "
2 分 - 糟糕。25 条好评，共有 417 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

Michael Andrew

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The hotel is tired and the room was not to my cleanliness standards (the carper was old and dirty). Breakfast was good and the interaction with the hotel workers was generally good
2024 年 5 月入住 3 晚

4/10 很差

Melissa

与配偶出行, 商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
Our room was invested with ants. We had to have the bedding changed. There was human fluids on mattress cover and the sheet was a queen size on a king bed. I told front desk about ants. They said they knew. We're Hilton Honor members and always stay at hampton inn but this was a disappointment.
2024 年 4 月入住 4 晚

6/10 一般

Patricia

The rooms could have been cleaner. The rugs are spit vacuumed. Not around edges of walls or furniture. Had some ants in the toom
2024 年 4 月入住 1 晚
Kathie 于 2024 年 4 月 24 日 的回复
Thank you for bringing this to our attention. I will definitely bring this to the attention of our housekeeping department so they can address this. -Kathie Front Office Manager

10/10 超赞

Lori

2024 年 4 月入住 1 晚

10/10 超赞

Richey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property
2024 年 3 月入住 2 晚

8/10 还可以

Doris

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
It was convenient to our schedule for the weekend
2024 年 3 月入住 2 晚

10/10 超赞

stephan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

6/10 一般

Thom

不满意：住宿条件和设施
2024 年 1 月入住 1 晚

6/10 一般

Dwight

2024 年 2 月入住 2 晚

2/10 糟糕

Virginia

2023 年 12 月入住 1 晚

10/10 超赞

Scott，Dorr

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a business visit and the front office manager, Kathie M, did a great job taking care of our needs. We have had some communication issues in the past, but it looks like they have finally found a new front office manager that "gets it". Great work Kathie!
2023 年 12 月入住 1 晚

10/10 超赞

Joyce

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quiet property and easy to find.
2023 年 11 月入住 1 晚

10/10 超赞

Gerald

2023 年 10 月入住 1 晚

10/10 超赞

Holly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would definitely recommend!
It was a great stay. Even though it was an older hotel, it was well maintained.
2023 年 10 月入住 1 晚

2/10 糟糕

Barbara

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Staff was very friendly and helpful. Other than that, this was was the worst hotel I ever stayed at. I have stayed at many Hampton Inns and have always had a great experience so I didn't take the time to look at the reviews. I wish I had because there weree many other hotels in the area. Convenience wise, it was beautiful weather and we would have liked to sit outside and enjoy it but there were no benches or seats anywhere, very disappointing. The cleanliness of room was disgusting. We could tell it was old and dated which was ok but our feet were sticking to the floor and the rug was torn, frayed and filthy. The only good thing is that there were no bed bugs or roaches. You can be sure I will think twice about using Hampton Inn again.
2023 年 10 月入住 1 晚

8/10 还可以

Jimmy

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚

4/10 很差

joseph

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The property looked worn out and in need of a remodel. Housekeeping was by request only and we were unaware of this policy until we inquired as to why our room had not been cleaned. This property was not up to Hilton standards.
2023 年 9 月入住 2 晚

8/10 还可以

Jude

团体旅客
满意：服务设施，清洁度
Didn't like no setting out front for smokers
2023 年 9 月入住 3 晚

6/10 一般

Robert and Elizabeth

与配偶出行
满意：员工和服务，清洁度
Room was freezing. We had to turn heat on. Process of getting on the internet was very complicated, signing up for stuff I did not want. Otherwise it was ok, typical hotel for the night.
2023 年 9 月入住 1 晚

10/10 超赞

EVA

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall great experience. Breakfast was great every morning, staff was fantastic especially Larry and Sedona. Only complaint is the beds are so hard so Hard next time I will have to bring a memory foam pad.
2023 年 8 月入住 4 晚

10/10 超赞

Ronald

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff
2023 年 8 月入住 1 晚

10/10 超赞

Debra

2023 年 8 月入住 4 晚

6/10 一般

Ansley

与家人出行
满意：员工和服务
不满意：住宿条件和设施
Not worth the high nightly price.
We had to change hotels during our stay for the truck show due to a pet issue. This hotel was a last minute booking and very pricey. My husband travels alot for work and we always put him in Hampton Inns. We were very surprised at how unkept this location was. The tile floors are sticky and the carpet is too. Like they get in a skating ring. Our AC would not keep the room cold. They came twice to look at it but fixed nothing. We were on the third floor and the hallway carpet was in terrible condition. They need to spend some money in renovation beyond the Lobby. It was not worth the nightly price and we wont stay at this location again. We actually left a night early to drive to Chattanooga and stay at the Hampton Inn there since we knew it was in better shape with working AC.
2023 年 7 月入住 3 晚

8/10 还可以

Richard

不满意：住宿条件和设施
Ac crapped out during a very hot day and the maintenance man was out! It did get fixed but was uncomfortable for a while
2023 年 6 月入住 2 晚

10/10 超赞

James

2023 年 6 月入住 1 晚

6/10 一般

Rae Marie

2023 年 6 月入住 1 晚

4/10 很差

Lisa

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The highway noise in our room was horrible! The floors looked unclean and our shoes kept sticking to the floor. When we checked out, the clerk just said, “ok to email your receipt?”She didn’t ask how our stay was and when I told her about the noise, etc., she just said “oh”. I usually enjoy my stays at Hampton Inn, but this may be our last.
2023 年 5 月入住 1 晚

6/10 一般

Katherine

满意：客房舒适度
Not one of the better Hamptons
We often stay at a Hampton when we are traveling from one location to another because we have always been pleased. Not so much this time. I should have been leery after seeing 8.2 rating reviews when most Hamptons are 8.8 or higher. First, the good things. Breakfast eating area is bright, cheery, and inviting. Breakfast staff friendly. This area can be seen from the lobby and was spic and span. Location was also a plus for easy on/off from highway. Now for some of the issues. Room smelled smoky, very unpleasant. My shoes stuck to the floor where there wasn’t carpeting. Upon check in, staff was not friendly, not unpleasant or mean, just not friendly. One person was on her phone while the other one checked us in using a robotic manner. Upon check-out, a different desk person was on her phone and barely established eye contact. This Inn was very highly priced compared to other ones in the vicinity, so overall, not worth the extra $$.
2023 年 5 月入住 1 晚

6/10 一般

Christian

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
My room faced the highway and it was very noisy at night. Breakfast was not subpar. Parking was tight. Room was clean and staff was friendly.
2023 年 5 月入住 3 晚

10/10 超赞

Jeremy

2023 年 4 月入住 2 晚

6/10 一般

Kindra

2023 年 3 月入住 1 晚

10/10 超赞

Gina

商务旅客
满意：员工和服务，清洁度
2023 年 3 月入住 1 晚

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 5 晚

8/10 还可以

ERIC

满意：清洁度、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

10/10 超赞

Sarah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

4/10 很差

George

商务旅客
满意：清洁度
不满意：客房舒适度
2023 年 1 月入住 1 晚

8/10 还可以

Kimberly

与家人出行
满意：员工和服务，清洁度
Friendly staff
Friendly staff and hotel was clean. The bed was very uncomfortable and seriously needs an upgrade
2023 年 1 月入住 6 晚

10/10 超赞

Madeline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay for the night was amazing. Staff was very friendly had a big trailer behind truck and staff helped find a spot for us to make sure it was in front of cameras. Room was very clean. Great selection for breakfast in the morning. Great hotel to stay at!
2022 年 12 月入住 1 晚

10/10 超赞

DeWayne

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Had a good and rotating beakfast.
2022 年 12 月入住 5 晚

10/10 超赞

Lauren，Centennial

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 12 月入住 1 晚

8/10 还可以

Connie

满意：员工和服务
不满意：住宿条件和设施，清洁度
Our first rooms air conditioning didn't work and the room was dirty. The second rooms a/c worked, but again the room was dirty. My wife had to use disinfectant wipes on the countertops. The floors in both rooms were sticky. We never expect a hotel to be as clean as our house, but this was unacceptable. All of that said, the check in staff was great! Extremely professional, courteous. Sadly, we will not be using this Hampton Inn again.
2022 年 12 月入住 1 晚

10/10 超赞

CRAIG

满意：清洁度、员工和服务、服务设施、住宿条件和设施

10/10 超赞

Laura，DeRidder

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great nice people could just use some minor maintenance
2022 年 11 月入住 1 晚

10/10 超赞

Stan

2022 年 10 月入住 1 晚

10/10 超赞

Candace

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was great. The staff was very helpful and courtesy. Breakfast was good. The only downfall was the terrible couch in the room. Most uncomfortable I've ever sat on to be a new one.
2022 年 9 月入住 2 晚

4/10 很差

Angela

满意：服务设施，员工和服务
2022 年 9 月入住 1 晚

10/10 超赞

Gerald

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚

8/10 还可以

Daniel

与家人出行
满意：员工和服务，清洁度
The staff were friendly and helpful. The breakfast choices were slim. Oatmeal was like glue at 8 am both mornings we went to breakfast. Fruit choice was oranges period. Our room was clean. We’ve stayed at nicer Hampton Inns.
2022 年 8 月入住 2 晚

10/10 超赞

Randall

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 2 晚