“The first time I checked in last time in October of 2025, there were some plumbing issues in the shower. This time this has improved quite well and all the services were highly recommended!”
“The hotel room was spacious with minimal furniture yet comfortable and clean.
Food choice for breakfast will suit more dinner rather than breakfast, but both the quality and quantity was satisfactory.
Will recommend use ceramic coffee cups rather than paper ones.”
“I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.”