New Quay Vacations from $6,655

Good location & value but no staff on premises

We have stayed here many times over the years. We live the location and facilities

The hotel is very conveniently situated close to Cardiff airport and Barry which was perfect for our overnight trip. The bathroom was clean and provided all the facilities we needed. The young girl training on the front desk was unenthusiastic and tried to advise us to park at the airport and walk back as there was no parking available on arrival! Thankfully, another lady came to assist and offered us additional parking around the side of the hotel premises - she couldn’t have been more helpful or kind to us! We booked two rooms and noticed a huge difference in the quality between them. The one room our party had was perfectly fine, the bed was comfortable and facilities wonderful! The other room we stayed in was room 200 and we unfortunately had the worst night’s sleep we’ve had in a long time. The mattress was like a deflated air bed and provided no support whatsoever. We got back very late due to a family function and at that point we were too late to swap rooms. I wish we would’ve sat on the bed before we headed out so we could’ve solved this but we didn’t realise how uncomfortable the bed was until we went to go to sleep. Our backs are in bits today as a result. There were stains on the carpet in the room, marks on the walls and the room was stifling hot even with a fan and the windows open. Like other reviewers have said, there are no plug sockets by the beds which wasn’t an issue for us but something to be aware of if it would impact your stay.

value for money; cozy and clean with nearby restaurants and transport services. A must stay

Lack of car parking space on the odd occasion.