Palatine Vacations from $424

Everything was good, lovely staff, clean room and good parking, the best part, they have a mall 2 minuses away. Especially a beautiful place to eat right next building!

Room was clean and comfortable. The lake was very pretty and has a family of loons living on it. The heated pool was wonderful and we had it all to ourselves. Pam the manager was nice.

Water dripping from the shower handle Air Conditioner was a bit noisy, need a dehumidifier, the room smelled musty

The staff was helpful and friendly. The location is great. Walmart is across the street and lots of restaurants nearby. However the room and hallways were stuffy and had poor ventilation. The ac in the room was so underpowered that it took 2 hours for room to get cold. Breakfast area was very small and congested in mornings. We barely had place to sit and stand there. The property of this size could use a larger breakfast area and replenish the items faster. For second day we skipped hotel breakfast just to avoid waiting and crowds. Pool was cold even though indoors.

They don't clean the rooms until after 3 nights of being there and even after the third night they didn't. When we questioned why they didn't clean they said it had to be requested. No one told us this when we originally asked. We ran out of toilet paper and when we called they told us we had to go get it ourselves! After all that, we asked to check out at 12:00 instead of 11:00 and they wanted to charge us an additional $50 and were very rude about it. Our garbage was overflowing out of the pails and the pull out couch was the most uncomfortable thing I've ever slept on. The springs were in my back the entire time. I would not stay here again.