Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 超赞
Sijia
与配偶出行
2023 年 8 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is perfect! I love the room and the service
Sijia
2023 年 8 月入住 2 晚
Dermot - Guest Services 于 2023 年 8 月 21 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 超赞
Hui Fai
与家人出行
2023 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
room is clean and have enough space.
Hui Fai
2023 年 4 月入住 1 晚
Guest Services 于 2023 年 4 月 17 日 的回复
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location and that you appreciate the efforts take to keep the hotel clean. Looking forward to welcoming you back on your next trip to Philadelphia.
10/10 超赞
Ruihao
2023 年 3 月 20 日
Ruihao
2023 年 3 月入住 1 晚
Guest Services 于 2023 年 4 月 17 日 的回复
Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect !Looking forward to welcoming you back on your next trip to Philadelphia.
10/10 超赞
Xiaoru
2023 年 1 月 13 日
Xiaoru
Isalynn- GEM 于 2023 年 3 月 8 日 的回复
Thanks for staying with us. We work hard to make our guests happy and appreciate your Feed back! We are Looking forward to welcoming you back on your next trip to Philadelphia.
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you.
Thank you for taking the time to review Club Quarters Rittenhouse. I am glad to hear that you enjoyed your stay with us, and I am thankful to hear that you found our team members welcoming. Looking forward to hosting you again.
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.
10/10 超赞
Michael D
2024 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice
Michael D
2024 年 5 月入住 1 晚
10/10 超赞
Karen
2024 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff was really great. Courteous and helpful. This was a great choice for the $$ Orianna at the front desk was very pleasant.
I didn't like not being told the parking garage was not connected and I would need to park and walk with my luggage I had to ask Also parking price was misleading i was told with validation 39.99 if i stayed parked 55 in and out I didn't move my parking was $102
Deona
2024 年 5 月入住 2 晚
10/10 超赞
Annabella
与配偶出行
2024 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay. Clean room, kind staff, perfect walking distance to the concert venue we were in town to get to.
Wish there was a better parking situation, but with it being Philly, that’s what you get.
Annabella
2024 年 4 月入住 1 晚
8/10 还可以
Samuel
商务旅客
2024 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
In the middle of town
Samuel
2024 年 5 月入住 3 晚
10/10 超赞
Madine
与家人出行
2024 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, courteous staff. Lovely lobby with Nepresso machine
Madine
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 9 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
2/10 糟糕
Brian
2024 年 5 月 9 日
不满意:服务设施
We tried to cancel and were scammed out of money. Will be filing a report
Brian
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 9 日 的回复
Thank you for your feedback regarding your recent stay with us. I am sorry to hear that we fell short of your expectations. Please know that this is not the norm for us here at Club Quarters as we strive to fulfill all guest request and to always provide outstanding customer service. I do hope that you would consider providing our hotel with another opportunity to make your next stay with us an experience unlike any other. Thank you for choosing Club Quarters Hotel, Philadelphia.
10/10 超赞
Brooke
2024 年 5 月 9 日
Brooke
2024 年 5 月入住 1 晚
10/10 超赞
Patricia
商务旅客
2024 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great staff.... perpetual coffee stations....great area of town.
Patricia
2024 年 5 月入住 2 晚
Dermot - Guest Services 于 2024 年 5 月 9 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
8/10 还可以
Sanette
商务旅客
2024 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
A little outdated, but clean and convenient. No restaurants onsite but several options within walking distance.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 超赞
Jeannie
2024 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Great staff. Room was clean, nice and quiet.
Thank you Dermot!
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.
10/10 超赞
Lori,Monument
2024 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great little place! The high ceilings make the rooms feel larger! Lots of coffee all day long!!! Clean and great water pressure in the showers. Lots of towels and bright enough light in the bathroom to actually see and do makeup properly!!! Walking distance to anything you want to see in downtown. Saved so much in transportation costs staying here! I’d definitely stay there again!
Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect 10! Please feel free to contact me when you decide to stay with us again.
8/10 还可以
Juan
与家人出行
2024 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For the price, this hotel is a great deal. The property itself is nice, the staff friendly and the amenities are good.
Juan
2024 年 5 月入住 4 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
10/10 超赞
Paul
与配偶出行
2024 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place is nice, clean and comfortable… would stay here again.
Paul
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 超赞
tamisha
2024 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel is clean and quiet. It is walking distance to shops and restaurants. Receptionist was polite.
tamisha
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 超赞
wendy
与家人出行
2024 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location, super friendly staff, nice eco-friendly amenities.
wendy
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 超赞
Tom
商务旅客
2024 年 5 月 7 日
Nice hotel for the price and located in a location with a lot to walk to.
Tom
2024 年 5 月入住 2 晚
Dermot - Guest Services 于 2024 年 5 月 7 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
2/10 糟糕
Anita
商务旅客
2024 年 5 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shantelle is the worst customer service front desk
Anita
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2/10 糟糕
Anita
2024 年 5 月 7 日
不满意:住宿条件和设施,员工和服务
Bad customer service
Anita
2024 年 4 月入住 4 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior service.
8/10 还可以
Ty
2024 年 5 月 6 日
满意:住宿条件和设施,员工和服务
It was a very nostalgic stay for me
Ty
2024 年 5 月入住 3 晚
Dermot - Guest Services 于 2024 年 5 月 7 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
10/10 超赞
Mark
2024 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A centrally located hotel with friendly and professional staff.
Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect 10!Looking forward to welcoming you back on your next trip to Philadelphia.
10/10 超赞
Pamela
与配偶出行
2024 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff was fabulous!!!
Pamela
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
6/10 一般
Lilia
与家人出行
2024 年 5 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
The room given to us was so small like a cruise room bathroom was tight stand up shower
Lilia
2024 年 5 月入住 2 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.
10/10 超赞
Aaron
2024 年 5 月 6 日
Aaron
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 7 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
10/10 超赞
Catherine
与配偶出行
2024 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Love the location. Walkable to the liberty bell and museum of art. Staff very friendly. Bed is comfortable. Quiet room.
Catherine
2024 年 5 月入住 3 晚
10/10 超赞
Jason
2024 年 5 月 5 日
You get what you pay for
Jason
2024 年 4 月入住 1 晚
10/10 超赞
Rone
商务旅客
2024 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome experience
Rone
2024 年 5 月入住 1 晚
6/10 一般
Luis
2024 年 5 月 4 日
Luis
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
2/10 糟糕
Anita
商务旅客
2024 年 5 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk employee Shantelle very rude and should not be working in hospitality. Guest are traveling in town for a good experience during their travel. Shantelle gives customers a hard way to go about any need. I personally experienced it and observed her as I was also checking out treating other customers the same.
Anita
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.
8/10 还可以
Paulette
与配偶出行
2024 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely stay here again. The room was clean, the staff was nice and professional. I just wish my room had a mini fridge. But other than that. Its a must stay in thd heart of everything.
Paulette
2024 年 5 月入住 1 晚
10/10 超赞
Christina
与配偶出行
2024 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is very conveniently located. The staff has been extremely nice and the room is clean and spacious.
Christina
2024 年 5 月入住 1 晚
10/10 超赞
Zubin
与家人出行
2024 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service here was incredible. The rooms were in excellent condition. Location was great.
Good AfternoonThank for the kind review, hope to welcome you again!
10/10 超赞
Dezarae
2024 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Came in town for conference. Check in was fast and efficient. The room was small but clean. During check out had the opportunity to meet Dermot. Super warm and welcoming. He was extremely help with getting me a parking voucher and recommending breakfast in the area. Definitely a gem at CQ. Can’t wait to book again.
We would like to express our appreciation for the feedback you provided regarding your recent visit to Club Quarters Rittenhouse. It is a pleasure for us to know that you enjoyed your stay and the quality of service that was offered from our staff. We will certainly share your compliments with Dermot, who played a part in making your stay so pleasant.We hope to see you in the near future.
10/10 超赞
Tina
与配偶出行
2024 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was perfect for what my wife and I wanted to do the weekend we stayed there, and the staff was very friendly!
Thank you for the compliment on our location and staff. We are happy to know that you were satisfied with our location during your stay. We appreciate your positive feedback and we hope that you consider our property in the future for your next stay in Philadelphia.
10/10 超赞
Corina
与家人出行
2024 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff member was so informative at check in. The
advice assisted us to utilise our limited time wisely.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back on your next trip to Philadelphia.
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.