外观

关于费城里滕豪斯广场俱乐部住宅酒店的点评

4 out of 5
费城里滕豪斯广场俱乐部住宅酒店
1628 Chestnut St, Philadelphia, PA

点评

8.4

很好

10 分 - 超赞。1785 条好评,共有 3462 条点评" "
8 分 - 还可以。913 条好评,共有 3462 条点评" "
6 分 - 一般。383 条好评,共有 3462 条点评" "
4 分 - 很差。207 条好评,共有 3462 条点评" "
2 分 - 糟糕。174 条好评,共有 3462 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Leo

2024 年 3 月入住 1 晚
Dermot - Guest Services 于 2024 年 4 月 21 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 超赞

Sijia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is perfect! I love the room and the service
2023 年 8 月入住 2 晚
Dermot - Guest Services 于 2023 年 8 月 21 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 超赞

Hui Fai

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
room is clean and have enough space.
2023 年 4 月入住 1 晚
Guest Services 于 2023 年 4 月 17 日 的回复
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location and that you appreciate the efforts take to keep the hotel clean. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 超赞

Ruihao

2023 年 3 月入住 1 晚
Guest Services 于 2023 年 4 月 17 日 的回复
Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect !Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 超赞

Xiaoru

Isalynn- GEM 于 2023 年 3 月 8 日 的回复
Thanks for staying with us. We work hard to make our guests happy and appreciate your Feed back! We are Looking forward to welcoming you back on your next trip to Philadelphia.

6/10 一般

Ngam F

商务旅客
满意:员工和服务
总体来说还是不错,就是停车时间超过12小时要付$41美金
2022 年 7 月入住 2 晚
Anne-Marie - Senior Guest Experience Manager 于 2022 年 7 月 31 日 的回复
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely Nice
Very Nice. Service, People are extremely nice.
2022 年 6 月入住 18 晚
Anne-Marie - Senior Guest Experience Manager 于 2022 年 7 月 23 日 的回复
Thank you for taking the time to review Club Quarters Rittenhouse. I am glad to hear that you enjoyed your stay with us, and I am thankful to hear that you found our team members welcoming. Looking forward to hosting you again.

10/10 超赞

PIN JUNG

2022 年 5 月入住 1 晚
Anne-Marie / Senior Guest Experience Manager 于 2022 年 5 月 17 日 的回复
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 超赞

Shu Chi

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
convenience
2022 年 2 月入住 1 晚
Andrea R. 于 2022 年 2 月 9 日 的回复
thanks please come see us again real soon

10/10 超赞

Jianwei

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 3 晚
Anne-Marie / Senior Guest Experience Manager 于 2021 年 12 月 29 日 的回复
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 超赞

Michael D

满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice
2024 年 5 月入住 1 晚

10/10 超赞

Karen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff was really great. Courteous and helpful. This was a great choice for the $$ Orianna at the front desk was very pleasant.
2024 年 5 月入住 1 晚

10/10 超赞

YOSHINOBU

满意:清洁度、员工和服务、服务设施、住宿条件和设施
6年位前から何度も利用していて、交通の便はよいのですが、以前に比べて周りの雰囲気が不穏になってきた気がしました。1階にあったドラッグストアも閉店してしまい、多少不便にもなりました。
2024 年 5 月入住 4 晚

8/10 还可以

Deona

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn't like not being told the parking garage was not connected and I would need to park and walk with my luggage I had to ask Also parking price was misleading i was told with validation 39.99 if i stayed parked 55 in and out I didn't move my parking was $102
2024 年 5 月入住 2 晚

10/10 超赞

Annabella

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay. Clean room, kind staff, perfect walking distance to the concert venue we were in town to get to. Wish there was a better parking situation, but with it being Philly, that’s what you get.
2024 年 4 月入住 1 晚

8/10 还可以

Samuel

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
In the middle of town
2024 年 5 月入住 3 晚

10/10 超赞

Madine

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, courteous staff. Lovely lobby with Nepresso machine
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 9 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

2/10 糟糕

Brian

不满意:服务设施
We tried to cancel and were scammed out of money. Will be filing a report
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 9 日 的回复
Thank you for your feedback regarding your recent stay with us. I am sorry to hear that we fell short of your expectations. Please know that this is not the norm for us here at Club Quarters as we strive to fulfill all guest request and to always provide outstanding customer service. I do hope that you would consider providing our hotel with another opportunity to make your next stay with us an experience unlike any other. Thank you for choosing Club Quarters Hotel, Philadelphia.

10/10 超赞

Brooke

2024 年 5 月入住 1 晚

10/10 超赞

Patricia

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great staff.... perpetual coffee stations....great area of town.
2024 年 5 月入住 2 晚
Dermot - Guest Services 于 2024 年 5 月 9 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 还可以

Sanette

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
A little outdated, but clean and convenient. No restaurants onsite but several options within walking distance.
2024 年 4 月入住 1 晚
Shantel - Guest Experience Manager 于 2024 年 5 月 8 日 的回复
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 超赞

Jeannie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Great staff. Room was clean, nice and quiet. Thank you Dermot!
2024 年 5 月入住 1 晚
Shantel - Guest Experience Manager 于 2024 年 5 月 8 日 的回复
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 超赞

Mary

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super comfy bed! Small but adequate room.
2024 年 5 月入住 1 晚
Shantel - Guest Experience Manager 于 2024 年 5 月 8 日 的回复
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.

10/10 超赞

Lori,Monument

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great little place! The high ceilings make the rooms feel larger! Lots of coffee all day long!!! Clean and great water pressure in the showers. Lots of towels and bright enough light in the bathroom to actually see and do makeup properly!!! Walking distance to anything you want to see in downtown. Saved so much in transportation costs staying here! I’d definitely stay there again!
2024 年 5 月入住 1 晚
Shantel - Guest Experience Manager 于 2024 年 5 月 8 日 的回复
Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect 10! Please feel free to contact me when you decide to stay with us again.

8/10 还可以

Juan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For the price, this hotel is a great deal. The property itself is nice, the staff friendly and the amenities are good.
2024 年 5 月入住 4 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 超赞

Paul

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place is nice, clean and comfortable… would stay here again.
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 超赞

tamisha

满意:清洁度、员工和服务、住宿条件和设施
The hotel is clean and quiet. It is walking distance to shops and restaurants. Receptionist was polite.
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 超赞

wendy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location, super friendly staff, nice eco-friendly amenities.
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 超赞

Tom

商务旅客
Nice hotel for the price and located in a location with a lot to walk to.
2024 年 5 月入住 2 晚
Dermot - Guest Services 于 2024 年 5 月 7 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 糟糕

Anita

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shantelle is the worst customer service front desk
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 糟糕

Anita

不满意:住宿条件和设施,员工和服务
Bad customer service
2024 年 4 月入住 4 晚
Dermot - Guest Services 于 2024 年 5 月 8 日 的回复
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior service.

8/10 还可以

Ty

满意:住宿条件和设施,员工和服务
It was a very nostalgic stay for me
2024 年 5 月入住 3 晚
Dermot - Guest Services 于 2024 年 5 月 7 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 超赞

Mark

满意:清洁度、员工和服务、服务设施、住宿条件和设施
A centrally located hotel with friendly and professional staff.
2024 年 5 月入住 2 晚
Shantel - Guest Experience Manager 于 2024 年 5 月 7 日 的回复
Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect 10!Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 超赞

Pamela

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff was fabulous!!!
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

6/10 一般

Lilia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The room given to us was so small like a cruise room bathroom was tight stand up shower
2024 年 5 月入住 2 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.

10/10 超赞

Aaron

2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 7 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 超赞

Catherine

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Love the location. Walkable to the liberty bell and museum of art. Staff very friendly. Bed is comfortable. Quiet room.
2024 年 5 月入住 3 晚

10/10 超赞

Jason

You get what you pay for
2024 年 4 月入住 1 晚

10/10 超赞

Rone

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome experience
2024 年 5 月入住 1 晚

6/10 一般

Luis

2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 糟糕

Anita

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk employee Shantelle very rude and should not be working in hospitality. Guest are traveling in town for a good experience during their travel. Shantelle gives customers a hard way to go about any need. I personally experienced it and observed her as I was also checking out treating other customers the same.
2024 年 5 月入住 1 晚
Dermot - Guest Services 于 2024 年 5 月 6 日 的回复
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.

8/10 还可以

Paulette

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely stay here again. The room was clean, the staff was nice and professional. I just wish my room had a mini fridge. But other than that. Its a must stay in thd heart of everything.
2024 年 5 月入住 1 晚

10/10 超赞

Christina

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This hotel is very conveniently located. The staff has been extremely nice and the room is clean and spacious.
2024 年 5 月入住 1 晚

10/10 超赞

Zubin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service here was incredible. The rooms were in excellent condition. Location was great.
2024 年 4 月入住 3 晚

10/10 超赞

David,Rego Park

满意:员工和服务
Great stay
2024 年 5 月入住 1 晚
Quinton - Guest Experience Manager 于 2024 年 5 月 3 日 的回复
Good AfternoonThank you for the kind review, hope to welcome you again!

10/10 超赞

Maricarmen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
La ubicación es excelente!
2024 年 4 月入住 2 晚
Quinton - Guest Experience Manager 于 2024 年 5 月 3 日 的回复
Good AfternoonThank for the kind review, hope to welcome you again!

10/10 超赞

Dezarae

满意:清洁度、员工和服务、住宿条件和设施
Came in town for conference. Check in was fast and efficient. The room was small but clean. During check out had the opportunity to meet Dermot. Super warm and welcoming. He was extremely help with getting me a parking voucher and recommending breakfast in the area. Definitely a gem at CQ. Can’t wait to book again.
2024 年 4 月入住 1 晚
Orianna - Guest Experience Manager 于 2024 年 5 月 2 日 的回复
We would like to express our appreciation for the feedback you provided regarding your recent visit to Club Quarters Rittenhouse. It is a pleasure for us to know that you enjoyed your stay and the quality of service that was offered from our staff. We will certainly share your compliments with Dermot, who played a part in making your stay so pleasant.We hope to see you in the near future.

10/10 超赞

Tina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was perfect for what my wife and I wanted to do the weekend we stayed there, and the staff was very friendly!
2024 年 4 月入住 4 晚
Shantel - Guest Experience Manager 于 2024 年 5 月 1 日 的回复
Thank you for the compliment on our location and staff. We are happy to know that you were satisfied with our location during your stay. We appreciate your positive feedback and we hope that you consider our property in the future for your next stay in Philadelphia.

10/10 超赞

Corina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff member was so informative at check in. The advice assisted us to utilise our limited time wisely.
2024 年 4 月入住 1 晚
Shantel - Guest Experience Manager 于 2024 年 5 月 1 日 的回复
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 超赞

Jacolby

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Orianna - Guest Experience Manager 于 2024 年 5 月 2 日 的回复
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.