More food options on site are needed, more parking and cleaning
Kristin
2024 年 6 月入住 3 晚
10/10 超赞
Jerae
与家人及幼儿出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the perfect vacation for my family and I. Staff was very friendly and the experience as a whole was amazing. To be as big as the property is, it was super quiet and that was important as we had a toddler that needed naps. The resort is also located near the mall, restaurants and a grocery store. The only thing I wish they had was a microwave in the room.
All in all, I would definitely recommend.
Jerae
2024 年 6 月入住 2 晚
10/10 超赞
Antoine
2024 年 6 月 19 日
满意:清洁度
Antoine
2024 年 6 月入住 3 晚
10/10 超赞
Gabriela
与家人出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property. We enjoyed the water park.
Gabriela
2024 年 6 月入住 2 晚
10/10 超赞
Tara
与家人出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed staying at The Grand Resort. Our family of 4 loved relaxing at The Oasis waterpark. The resort was well taken care of. Staff were always friendly and willing to help answer any questions or give us a ride to our room. Would highly recommend to anyone.
Tara
2024 年 6 月入住 3 晚
6/10 一般
Aine,Buckeye
与家人出行
2024 年 6 月 18 日
It seems like a good deal for the room for the night but when you add in all the extra expenses it’s just crazy. There was minimal seal around the room door and the room couldn’t cool down enough to where I was comfortable. I called the concierge text number to ask for a fan and here I have to commend the staff, they were very responsive and friendly and I had a fan within minutes.
The room came with 4 water park tickets, I had to pay $45 extra for a fifth for my youngest child. Not a huge deal but if you book a room for five people then you would expect 5 bands.
When we got to the water park the young staff were quite aggressive and asked to check my bag for snacks, so now we’re searched as hotel guests so that our kids can’t snack on crackers. Instead we’re hostage to the exorbitant prices inside.
The food in the Lobby Grill was just ok (wings were unbearably salty) and the service was just ok, not very friendly. Bar staff were awesome and happy to let our three boys play pool with our supervision.
Therein lies another problem, there’s nothing for the kids to do in the evening. Nowhere for them to congregate. No evening movie or club room or even outdoor games.
We went to Rustlers Roost and again the concierge and the driver were amazing and I know that RR isn’t a part of The Arizona Grand but we were treated very poorly by the waitress and it soured the evening and we decided to check out a day early and just go home.
Aine
2024 年 6 月入住 2 晚
10/10 超赞
Kailey,Duncan
与家人及幼儿出行
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Arizona Grand was great for our family with younger kids! The room was spacious and clean. We were conveniently located near the waterpark and a pool, the paths to all areas of the property were well maintained and easily accessed. Plus the staff was amazing and quick to help!
Kailey
2024 年 6 月入住 2 晚
10/10 超赞
Tina
与家人及幼儿出行
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful property, grandkids had a blast at the oasis park
Tina
2024 年 6 月入住 2 晚
10/10 超赞
Jenny
2024 年 6 月 18 日
满意:住宿条件和设施,清洁度
We had a great time! We were there on a Sunday and Monday and enjoyed it!