Punta Lara Vacations from $452

Access road is in very poor condition needs improvment.

Fabulous hotel in a great area, the staff is amazing and the room was stunning. We had a wonderful stay

The SLS Puerto Madero Hotel invested heavily in its external appearance and in a single top-tier amenity (the gym), but visibly cut costs on the internal structure of the apartments and the furniture. The poor soundproofing (due to internal drywall walls) and the discomfort of the furniture mean the stay falls short of expectations and does not justify the price. Furthermore, a service failure (ignoring the promised welcome bottle of wine) was an unacceptable lapse. If your absolute priority is a state-of-the-art gym (with Technogym equipment), the hotel might be worthwhile. Otherwise, if you are looking for comfort, quiet, and attentive service, the experience will likely be frustrating.

The staff was very pleasant, and the working area on the 12th floor was quite nice. However, I am not sure a single door in the entire building was properly installed, and there was very little insulation. We did not get restful sleep, as doors would rattle constantly, and every time another guest left their room, their door would slam, and echo down the hallway. Additionally, we were on the 5th floor, and heard extremely strange noises -- like construction -- intermittently the entire time. It would often sound like someone moving heavy furniture, and then lots of rhythmic tapping/metallic sounds.

Communication with certain staff members was a problem and response from a certain member of front office staff was not good.