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关于石山夏洛特地区温德姆米克罗酒店的点评

2 out of 5
石山夏洛特地区温德姆米克罗酒店
1047 Riverview Rd, Rock Hill, SC

点评

7.4

还可以

10 分 - 超赞。262 条好评,共有 988 条点评" "
8 分 - 还可以。345 条好评,共有 988 条点评" "
6 分 - 一般。199 条好评,共有 988 条点评" "
4 分 - 很差。107 条好评,共有 988 条点评" "
2 分 - 糟糕。75 条好评,共有 988 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

7.0/10

住宿条件和设施

7.0/10

环保

点评

8/10 还可以

Donald

满意:清洁度、员工和服务、服务设施、住宿条件和设施
old need work
2024 年 5 月入住 2 晚

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and staff was nice.
2024 年 5 月入住 1 晚

8/10 还可以

Henry

与家人出行
满意:清洁度、员工和服务、服务设施
Quiet while very near a major highway and interstate. Staff was very alert to remodeling issues (some units undergoing) and made notes for maintenance repairs. the problems were not an issue for my family.
2024 年 4 月入住 1 晚
Dilip 于 2024 年 5 月 1 日 的回复
Dear Henry, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one despite the esthetic from our renovations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Maximino

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No
2024 年 4 月入住 1 晚
Dilip 于 2024 年 5 月 1 日 的回复
Dear Maximino, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Sheryl

与家人出行
满意:住宿条件和设施,员工和服务
Area felt a little sketchy, but very clean and wonderful staff
2024 年 4 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Sheryl, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 一般

Jonathan

不满意:清洁度、服务设施、住宿条件和设施
Breakfast area out of supplies and not clean
2024 年 3 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Jonathan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our breakfast area was not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 糟糕

Greg

满意:员工和服务
不满意:住宿条件和设施,清洁度
Rooms were dirty.
2024 年 3 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dera Greg,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the room you stayed in was not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Edward

满意:服务设施,员工和服务
Felt unsafe. I stayed because I was by my self. Each time I left and returned there were groups of people just lingering and blocking Handicap Parking asked the 1st time if they could allow me to utilize spots, but was confronted and said they could linger anywhere they wanted.
2024 年 3 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Edward,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I was distressed to hear that other guests were loitering and blocking parking spaces and that our desk staff didn't address the issue for you, I will be taking steps to make sure this doesn't happen again, and I apologize for the discomfort and inconvenience that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Marlene

满意:员工和服务,清洁度
不满意:住宿条件和设施
Seemed sketchy with the extra safety measures in place.
2024 年 2 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Marlene,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am sorry that our safety measures seemed sketchy to you, but we put our guests' comfort and safety first and do what we can to ensure an enjoyable and relaxing environment. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Thomasina

2024 年 1 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Thomasina,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 一般

Shamikia,Youngstown

2024 年 1 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Shamika,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

allen

与家人出行
Everything else around here is so nice. Not here!
Thousands of ants dead and dying in the bathtub and behind the toilet. Sink full of broken glass. Coffe maker almost caught fire. Rude staff and Sunday breakfast ends at 9:00. Don’t be late.
2024 年 1 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Allen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Jessica

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Dilip 于 2024 年 4 月 18 日 的回复
Dear Jessica,hank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 很差

Leeann

不满意:员工和服务
There are homeless who sleep in the lot behind the hotel. The hotel furnishings are extremely weathered, and there were ants in my 2nd floor bathroom. There is noise from the other rooms. It is hotel policy to photocopy your drivers license and credit card on checkin. The front desk clerk was watching tv with foul language and crass humor. I would not stay here again. Surprisingly bad for a Wyndham property.
2024 年 1 月入住 1 晚
Dilip 于 2024 年 1 月 10 日 的回复
Dear Leeann,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 一般

Larry

2024 年 1 月入住 1 晚
Dilip 于 2024 年 1 月 10 日 的回复
Dear Larry,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be adequate. We are working on renovations to our property to make its appearance fresher and more modern and I hope you will come see us again once they are complete. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

chris

满意:清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚
Dilip 于 2024 年 1 月 10 日 的回复
Dear Chris,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services outstanding and that your overall stay was an enjoyable one I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 很差

Marie

2023 年 12 月入住 1 晚
Dilip 于 2024 年 1 月 10 日 的回复
Dear Marie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 糟糕

ANN

不满意:清洁度、服务设施、住宿条件和设施
ilthiest room I mver stayd in. There was someone back hitting in the room above us around midnight there was someone vacuuming in the room above us around midnight. They were dead bugs everywhere and dust so bad I was choking. I have some pictures I have taken which will be sent to the head office
Dilip 于 2024 年 1 月 10 日 的回复
Dear Ann,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

louis

Frig was iced up - drain in sink leaks
2023 年 11 月入住 1 晚
Dilip 于 2024 年 1 月 10 日 的回复
Dear Louis,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services agreeable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Kristen

2023 年 11 月入住 1 晚
Dilip 于 2024 年 1 月 10 日 的回复
Dear Kristen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be exemplary. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 一般

melinda

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff was amazing! The property and surrounding area was a bit run down.
2023 年 11 月入住 1 晚
Dilip 于 2023 年 11 月 13 日 的回复
Dear Melinda,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff amazing and helpful; we are working on renovations to our property to make its appearance fresher and more modern and I hope you will come see us again once they are complete and enjoy the improvements. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 很差

Alex

与配偶出行
满意:员工和服务,清洁度
The property is well located right off the highway. We have stayed there every year for the past few years. The room quality has noticeably gone down. It is more worn out with a stale smell in the room. Our mini fridge had significant ice build-up to a point where the fridge door wouldn't close.
2023 年 11 月入住 1 晚
Dilip 于 2023 年 11 月 6 日 的回复
Dear Alex,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your fridge was in need of defrosting, and that our esthetic was not up to your expectations and apologize for the inconvenience and discomfort that this caused you. We are in the process of some major renovations so unfortunately our hotel currently as visually pleasing as we would like it to be, but we hope to have this remedied once all our renovations are completed. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Heather

满意:住宿条件和设施,员工和服务
2023 年 10 月入住 2 晚
Dilip 于 2023 年 11 月 5 日 的回复
Dear Heather,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Sylvie Weil

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Endroit très propre et bien situé. Très bon matelas et oreillers. Petit déjeuner inclus minimaliste. Accueil à l'arrivée correct, accueil au départ manque de sourire et parle pour elle-même.
2023 年 10 月入住 1 晚
Dilip 于 2023 年 11 月 5 日 的回复
Dear Sylvie Weil,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotels location convenient, your room clean and comfortable and that your check in was correct friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. I was saddened to see that you did not receive the same level service upon check out and will be retraining some of our staff to act accordingly. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 糟糕

Beth

与家人出行
不满意:员工和服务
2023 年 10 月入住 3 晚
Dilip 于 2023 年 11 月 5 日 的回复
Dear Beth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

anne

与家人出行
满意:客房舒适度,员工和服务
Service
2023 年 10 月入住 1 晚
Dilip 于 2023 年 11 月 1 日 的回复
Dear Anne,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 很差

Elizabeth

与家人出行
不满意:清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Manon

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The Girl AT the réception have a beautiful smile and so Nice with us
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear Manon,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Andrea

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall I was happy with my stay. Good solid room, clean, helpful staff and quiet.
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear Andrea,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Vickie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear Vickie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Beppie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to hwy. restaurants nearby. Affordable.
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear Beppie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

CHARLES

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This Mictrotel was great where it mattered most - clean room, quiet at night, front desk staffed around the clock, good TV service and wifi, and reasonable price for the area.
2023 年 10 月入住 3 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear Charles,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 一般

C.J.

满意:员工和服务
不满意:住宿条件和设施,服务设施
Front desk lady was very nice, helpful, professional. Hotel in need of renovations-my room door didn't fit the door jam, could allow pests or someone to look thru lower door, room refrigerator frozen.
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear C.J,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am sorry that your door wasn't hanging properly, and I will address this issue immediately, I apologize for any discomfort or inconvenience that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 很差

Gene

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 12 日 的回复
Dear Gene,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

6/10 一般

William

商务旅客
I reserved an accessible room but the property did not get the information
2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 12 日 的回复
Dear William,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your standards, I apologize for any discomfort or inconvenience caused by this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Beverly

2023 年 9 月入住 2 晚
Dilip 于 2023 年 10 月 12 日 的回复
Dear Beverly,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable in spite of a strange smell. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Moriah

2023 年 10 月入住 1 晚
Dilip 于 2023 年 10 月 28 日 的回复
Dear Moriah,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Robert

满意:员工和服务
Strange smell of some kind. Everything else is fine.
2023 年 9 月入住 1 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Robert,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable in spite of a strange smell. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 很差

Charles

满意:员工和服务
不满意:住宿条件和设施,清洁度
2023 年 9 月入住 3 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Charles,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good stay
The unit was very clean, AC and hot water were good, bedding was crisp, and the front desk service friendly.
2023 年 9 月入住 1 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Michael,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Carmen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just what we needed at a affordable price and. Breakfast inthe or ing. Thanks!😎
2023 年 9 月入住 1 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Carmen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our rates reasonable, our breakfast enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Lisa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rested
Quiet and peaceful
2023 年 9 月入住 1 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Lisa,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel quiet and peaceful and that your stay was an enjoyable and relaxing! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Demetria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
.
2023 年 8 月入住 1 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Demetria,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

8/10 还可以

Juan

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No bad smell
2023 年 8 月入住 4 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Juan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, clean and aromatically pleasing. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

William

2023 年 8 月入住 1 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear William,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

2/10 糟糕

Norisha

与家人及幼儿出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff attenendant were friendly
2023 年 8 月入住 1 晚
Dilip 于 2023 年 10 月 3 日 的回复
Dear Norisha,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that although you found our staff friendly; our hotel, and services were not up to your expectations or standard and apologize for the inconvenience and discomfort that this caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Mia

满意:清洁度、员工和服务、住宿条件和设施
Good place to stay
2023 年 7 月入住 2 晚
Dilip 于 2023 年 8 月 3 日 的回复
Dear Mia,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

10/10 超赞

Beppie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient stop on our way to Florida. Reasonable prices. Pleasant staff
2023 年 7 月入住 1 晚

10/10 超赞

Atanas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Dilip 于 2023 年 7 月 29 日 的回复
Dear Atanas,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our hotel, staff and services to be enjoyable and that your visit was a relaxing one. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Dilip PatelGeneral Manager Microtel Inn & Suite by Wyndham Rock Hill, SC

4/10 很差

Terrilyn

与家人出行
不满意:住宿条件和设施
The elevator did not work and had not worked in days. The area looked very unsafe and looked more of a transient place
2023 年 7 月入住 1 晚
Dilip 于 2023 年 7 月 17 日 的回复
Dear Terrilyn,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that our hotel, staff and services were not up to your expectations, and that there were some maintenance issues that made your stay less then enjoyable; and I apologize for the inconvenience and discomfort that it caused you. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Dilip Patel General Manager Microtel Inn & Suite by Wyndham Rock Hill, S