“⭐ 1-Star– Absolutely Unacceptable and Unprofessional!
Confirmed Reservation, Room Number, and Door Access Code – Yet We Were Left Stranded at Night With a Young Child!
This was hands down one of the most frustrating, disappointing, and unacceptable hotel experiences we have ever had!
We are visiting Canada from the United States and booked this hotel through Expedia. We received our booking confirmation, and the HOTEL ITSELF even sent us an email confirming our reservation, providing our ROOM……
“Chambre au sous-sol avec une toute petite fenêtre donnant sous l'escalier.
Le petit déjeuner continental est en fait 3 tranches de pain de mie avec 2 oeufs à se faire cuire.
Pas d'internet sur place et personne pour le rétablir.
Le prix annoncé sur Expédia a été augmenté par l'hôtel sans explication.”
“This was a beautiful facility. Beautifully groomed area outside of each room where you could relax by the beach and watch the waves roll in. The restaurant was top notch.”