外观

关于盐湖城机场温德姆米克罗酒店的点评

2 out of 5
盐湖城机场温德姆米克罗酒店
61 Tommy Thompson Rd, Salt Lake City, UT

点评

7.6

还可以

10 分 - 超赞。711 条好评,共有 1927 条点评" "
8 分 - 还可以。536 条好评,共有 1927 条点评" "
6 分 - 一般。316 条好评,共有 1927 条点评" "
4 分 - 很差。210 条好评,共有 1927 条点评" "
2 分 - 糟糕。154 条好评,共有 1927 条点评" "

8.0/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

Hongliang

满意:清洁度、员工和服务、住宿条件和设施
服务人员素质较高!
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 26 日 的回复
Hello Hongliang,We are delighted to hear that you found our staff to be of high quality! Our team takes great pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to contact us.

10/10 超赞

haiyin

满意:清洁度、员工和服务、住宿条件和设施
Very good
2023 年 9 月入住 1 晚
GM 于 2023 年 9 月 8 日 的回复
Dear Haiyin:Thanks for your positive feedback, it is always nice to know that you had a good stay.We appreciate very much your business, it would be a pleasure to serve again, please come back soon!Microtel Inn Management

4/10 很差

Menglong

不满意:清洁度
Will not come again!
2022 年 7 月入住 1 晚
Manager 于 2022 年 9 月 21 日 的回复
Hello Menglong, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

6/10 一般

真实旅客

商务旅客
满意:员工和服务,清洁度
2022 年 8 月入住 1 晚
Guest Relation Management 于 2022 年 8 月 12 日 的回复
Hi Guest, Thank you for taking the time to rate your stay. We would love to hear more about your experience so that we can use your valuable feedback to make the next time even better. If you have more comments or suggestions, please feel free to contact us directly.

10/10 超赞

ZHE

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
Guest Relations Management 于 2022 年 5 月 25 日 的回复
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. I am delighted to learn that we met your expectations with our clean accommodations, hospitality, and the cleanliness of our hotel. It means so much to us seeing your positive ratings. We hope to impress you again during your next visit to the area and we thank you for sharing your experience.

10/10 超赞

ZHE

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
Manager 于 2022 年 5 月 21 日 的回复
Hello ZHE, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

8/10 还可以

Chaodi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚
Manager 于 2022 年 2 月 25 日 的回复
On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 糟糕

真实旅客

与家人及幼儿出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No good at so bed
2021 年 7 月入住 1 晚
Manager 于 2021 年 7 月 21 日 的回复
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 超赞

Patti,Spring Creek

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick easy check in & out. Nice facility and so close to airport.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello Patti,We're delighted you enjoyed our efficient check-in/check-out process and convenient location near the airport. We appreciate your kind comments about our facility. Should you have any future questions or concerns, please don't hesitate to reach out to our management team directly for further assistance.

10/10 超赞

Suzi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello Suzi,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. Should you have any feedback to share, please do not hesitate to reach out to us so we can ensure your next stay is just as wonderful.

8/10 还可以

Lee

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient as close to airport. Walking distance to nearby restaurant called Roberts. Good food and service.
2024 年 5 月入住 2 晚
Manager 于 2024 年 5 月 7 日 的回复
Hello Lee,We are pleased to hear that you found our proximity to the airport convenient and enjoyed dining at Roberts. Your positive feedback on the food and service is appreciated. Thank you for sharing your experience with us!

2/10 糟糕

Pamela,Rye

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 7 日 的回复
Hello Pamela, We're sorry to hear that your experience didn't meet expectations. Feel free to reach out to us directly with any feedback you'd like to share. We value the opportunity to improve our services for future guests.

2/10 糟糕

Raymond

满意:员工和服务
不满意:住宿条件和设施
The toilet overflowed all over into the living area, there wasn’t another room available. It was gross. Had to walk threw a soaked carpet. No available rooms fto move us. Then the mourning shower was a nightmare. Shower head was spraying all over the ceiling onto the floor. Not a dry spot in bathroom. Manager told me to message Expedia Request a refund and she’d approve it. Thanks
Manager 于 2024 年 5 月 4 日 的回复
Hello Raymond,We are sorry to hear about the inconvenience you experienced during your stay. We encourage guests to reach out to their booking platform for further assistance. Your feedback is valuable to us as it helps us improve our services for our future guests. Thank you for bringing this to our attention.

10/10 超赞

Bruce

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay near the airport.
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Bruce,We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your travels. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

6/10 一般

Deborah

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Deborah,We appreciate you choosing to stay with us. Should you have any concerns, please don't hesitate to contact us directly so we can address them for you. We hope to welcome you back for an improved experience.

8/10 还可以

Steven

与配偶出行
满意:住宿条件和设施,清洁度
A nice and spacious room. Older facility but well kept. The front desk lady was not at all helpful when we asked for nearest gas station, but we found one ourselves after getting out. There was a bad ‘wet and sour’ smell in the room but we discovered a wet place on the carpet in front of the bathroom which was probably the problem. After soaking it up with a towel, and running a diffuser, it was fine.
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Steven, We appreciate your feedback regarding your recent stay with us and are pleased you found the room spacious and well-maintained. While we regret any inconvenience caused by the odor, we're glad you were able to address it effectively. Rest assured, we will address the matter proactively.

8/10 还可以

Fletcher

与家人出行
满意:员工和服务,清洁度
It’s a good spot but very loud compared to other options in the area. Bed was comfortable but the pillows are horrific. It was like sleeping on a bag of potatoes.
2024 年 4 月入住 1 晚

10/10 超赞

Mio

满意:清洁度、员工和服务、住宿条件和设施
N/A
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Mio,Your five-star rating is greatly appreciated and glad to know that everything is great. Thank you so much, waiting to serve you again!

2/10 糟糕

Dwight

与家人出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The desk agent was rude. He also falsely told us he couldnt find our modified booking then surprisingly. The next morning he had it. We had reservations for the next night and he locked us out with my things still in the room. He said he called expecia and i wpuld get my money refunded. Atthst point i didnt believe anything so I cslled expedia. They had not heRd from him and there was no cancelation on record and no refund in place. Expedia fixed it.
2024 年 4 月入住 2 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Dwight, I regret to learn about your experience with our desk agent and the booking confusion. We take guest feedback seriously and will address this matter internally. I'm glad to hear that Expedia was able to assist you in resolving the issue with your booking. Your feedback helps us improve our services for future guests.

8/10 还可以

Victor H Luna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Manager 于 2024 年 5 月 1 日 的回复
Hello Victor H Luna, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 超赞

Michael

与家人及幼儿出行, 与家人出行, 团体旅客
满意:服务设施,员工和服务
Camas incómodas y almohadas también y los pasillos huelen mal
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 30 日 的回复
Hello Michael,Lamentamos escuchar que la comodidad de las camas y almohadas no estuviera a la altura de sus expectativas. Agradecemos sus comentarios sobre el olor en los pasillos, tomaremos nota de ello para futuras mejoras. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para brindarle una experiencia más satisfactoria.

10/10 超赞

William

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed one night and enjoyed it. The staff were very helpful and friendly. When we looked out our window we were treated to a cool view, birds eating from a birdfeeder hanging in the tree close to our room. Well played Microtel!!! We will book here first next time we're in SLC.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 30 日 的回复
Hello William,We're delighted to hear you enjoyed your stay with us at Microtel! Our team takes pride in providing exceptional service to all our guests. It's wonderful to hear you appreciated the lovely view from your room. We look forward to welcoming you back next time you're in SLC.

10/10 超赞

Bradley

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing's i had an issue with was no cell phone charging at bed side, like the room i stay in previously (march 8th 2024) and i rang the front deck asked for a 6am wake up the that did not come until just before 7am !! Thankfully my daughter called at 6am so yeah thats it i really like Microtel will use this each time i visit Utah .
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 30 日 的回复
Hello Bradley,We appreciate your feedback regarding the cell phone charging and wake-up call at our hotel. Your input is valuable for us to enhance our services for future visits. We're glad you enjoy staying with us and look forward to welcoming you back on your next trip to Utah.

6/10 一般

Gabriela

与家人出行
满意:清洁度、服务设施、住宿条件和设施
My family and I came from a three-day tour of Yellowstone Park, we are three adults, we stayed at the Wyndham hotel in Yellowstone West and we had an excellent experience there. and to return to our home we have to drive almost 18 hours. We decided to spend the night in this place, thinking that we were going to have a good experience like in the other place, and have a place to rest and sleep peacefully. And it was not so. They gave us a room that is on the first floor. near the dining room, the other tenants very scandalous.The room clean, everything in order.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 28 日 的回复
Hello Gabriela,We appreciate your feedback regarding your recent stay at Wyndham Hotel in Yellowstone West. We regret to learn that the noise levels disrupted your peace overnight, our team works hard to ensure all guests enjoy their stay with us. Your comfort is important to us, and we will address this to prevent future occurrences like these.

10/10 超赞

hector

满意:清洁度、员工和服务、住宿条件和设施
always look forward to my staff staying there
2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello hector,We are glad to hear that you enjoyed your stay and look forward to welcoming your staff again in the future. Your feedback is valuable to us as we strive to provide excellent service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance.

8/10 还可以

BALDEV

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 26 日 的回复
Hello BALDEV,We are thrilled to hear you had a pleasant stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

10/10 超赞

Alicia

满意:清洁度、员工和服务、住宿条件和设施
Nice stay.
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 26 日 的回复
Hello Alicia,We are glad to hear you enjoyed your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 很差

Ajit

满意:清洁度
不满意:住宿条件和设施,服务设施
The property itself is clean. But maintenance is poor. My room did not have hot water and since I was checking out early morning, I had to leave without a shower. The room service had not replaced the toiletries and the hand soap was empty. When I complained at the reception about the lack of hot water and and empty soap dispenser, the person just shrugged and smiled. I don't think I'll be staying here again.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 25 日 的回复
Hello Ajit, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We will address the maintenance and service issues mentioned to ensure a more pleasant experience for our future guests. Your comments will be shared with the team for further improvement. We appreciate you bringing this to our attention.

8/10 还可以

Lillian

与配偶出行
满意:住宿条件和设施,服务设施
Staff knowledgeable
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 25 日 的回复
Hello Lillian,We're pleased to hear that you found our staff knowledgeable. Our team strives to provide excellent service to all our guests. Should you have any further feedback or questions, please do not hesitate to reach out to us directly.

10/10 超赞

Donalyn Gajultos

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 23 日 的回复
Hello Donalyn Gajultos,We're thrilled to hear you had a wonderful stay with us! Please feel free to reach out if there's anything else we can assist you with.

10/10 超赞

Katherine

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just what we needed for one night.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 23 日 的回复
Hello Katherine,We're delighted to hear that our hotel met your needs during your stay. If you ever find yourself in the area again, we hope you choose to stay with us.

10/10 超赞

Ruth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location to the airport was main reason in choosing this accommodation. Check in very easy. Staff was very cordial and efficient
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 20 日 的回复
Hello Ruth,We are delighted to hear that our convenient location and efficient check-in process met your expectations during your recent stay. Our staff takes great pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to contact us directly.

10/10 超赞

Katherine

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The quality of this hotel is directly proportional to what you pay. It’s clean and close to the airport. A quiet, clean place to lay your head. The walls are a little thin so you can hear the rooms next to you every move. But overall for the money I would recommend.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 23 日 的回复
Hello Katherine,We appreciate your feedback on our hotel's cleanliness and proximity to the airport. We strive to offer good value to our guests. Your recommendation is valued, and we hope to welcome you back for another pleasant stay in the future.

2/10 糟糕

Janvier

不满意:清洁度、员工和服务、住宿条件和设施
Noises from another rooms , stains on bedsheets Water to get warm takes 10 minutes omg
2024 年 4 月入住 3 晚
Manager 于 2024 年 4 月 20 日 的回复
Hello Janvier,We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with our team for further improvement. Should you wish to discuss your stay in more detail, please feel free to contact our management team directly.

10/10 超赞

Kitty

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 10 日 的回复
Hello Kitty,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or need assistance, please don't hesitate to contact us directly. We look forward to welcoming you back soon!

4/10 很差

Sara

不满意:住宿条件和设施,清洁度
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 20 日 的回复
Hello Sara,We apologize for any shortcomings during your stay with us. Please feel free to reach out to us with any feedback you may have so we can address your concerns accordingly.

6/10 一般

Charles

满意:员工和服务,清洁度
Loud noise at light.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 20 日 的回复
Hello Charles,We regret to hear that you experienced noise disruptions during your stay. Our team strives to maintain a peaceful environment for all guests. Your feedback is valuable, and we encourage guests to contact us directly with any concerns during their stay for prompt assistance.

4/10 很差

Andy

I reserved this hotel for the shuttle service to the airport in Salt Lake City. When I arrived the shuttle driver was not available and this caused me to spend $60 on a rental. I’m asking for a discount on my stay for the cost of the rental. I asked the front desk to help with this matter, but no help or assistance was offered.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 23 日 的回复
Hello Andy, We appreciate your feedback regarding your recent stay. It's regrettable to hear about the inconvenience you faced with the shuttle service. Your concerns have been noted, and we recommend reaching out to our management team directly for further assistance regarding your request for reimbursement.

10/10 超赞

Jack

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 19 日 的回复
Hello Jack,We appreciate your feedback on our friendly staff during your stay. Guest satisfaction is our top priority, and we strive to provide exceptional service at all times. If you have any further comments or concerns, please do not hesitate to contact our management team.

4/10 很差

Michelle

满意:员工和服务
不满意:住宿条件和设施,清洁度
Right next to the highway, very loud, not clean, and beds were very uncomfortable. Shocked it’s rated so highly on Expedia.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 17 日 的回复
Hello Michelle,We appreciate you sharing your feedback with us. We strive to meet guest expectations and regret to learn your experience fell short. Should you wish to discuss your stay further, please feel free to reach out to our management team for assistance.

10/10 超赞

Rosa,San Antonio

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 17 日 的回复
Hello Rosa,We're delighted you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We'd love to hear from you.

10/10 超赞

Linda,Medical Lake

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were attentive and friendly
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 17 日 的回复
Hello Linda,We are pleased to hear that our staff made your stay enjoyable. Thank you for sharing your positive experience with us. We value your feedback and hope to welcome you back in the future.

8/10 还可以

Donna,Atlanta

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 4 日 的回复
Hello Donna,We're delighted to hear that you had a pleasant stay with us! Please don't hesitate to contact us directly with any further feedback.

8/10 还可以

gary

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ice area for us to stop as we travel. Easy access from freeway
2024 年 4 月入住 1 晚
Management 于 2024 年 4 月 14 日 的回复
Thank you for staying with us. We hope we were able to meet your expectations. We look forward to you staying with us again in the future.

2/10 糟糕

Dion

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn’t have hot water and would give partial refund smh horrible customer service
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 16 日 的回复
Hello Dion, We apologize for any inconvenience you experienced during your stay. We recommend reaching out to our management team directly to address your concerns further. Your feedback is valuable to us as we strive to improve the guest experience. Thank you for bringing this to our attention.

10/10 超赞

Seth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice people
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 14 日 的回复
Hello Seth,We are pleased to hear that you found our staff to be welcoming during your stay. Your kind words are greatly appreciated, and we hope to welcome you back in the future for another positive experience.

6/10 一般

Wes

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you are on the freeway side it is very noisy. Sheets were a bit rough on the skin. Other than that it is a good place for a one night stay.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 14 日 的回复
Hello Wes,We're sorry to hear about the noise disturbance and the bedding experience you had during your stay. Guest feedback is valuable in our commitment to continually improving our services. Your thoughts will be shared with our team for review and consideration.

10/10 超赞

Marcos

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean!!
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 12 日 的回复
Hello Marcos,We are pleased that you found our hotel to be very clean during your recent stay. Our team works diligently to ensure a high standard of cleanliness for all our guests to enjoy a comfortable experience. Should you have any further feedback or inquiries, please do not hesitate to reach out to our management team.

2/10 糟糕

Kari

与家人出行
不满意:员工和服务,清洁度
There was crap (literally) in the toilet when we arrived, toilet didn’t work at all. Bathroom and carpet were filthy. Shuttle service was terrible. Overall a bad stay, will not book with Microtel again.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 12 日 的回复
Hello Kari, Thank you for sharing your recent experience at our hotel. We regret to hear about the challenges you encountered during your stay. Maintaining cleanliness and providing reliable service are our top priorities, and we apologize for any inconvenience caused. Your feedback will be shared with the relevant teams for further review and improvement. We appreciate your comments and hope you will consider reaching out to our management team directly to address your concerns further.

8/10 还可以

Greg

与家人出行
不满意:住宿条件和设施
The place needs to be renovated.
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 12 日 的回复
Hello Greg,We appreciate your feedback and will share your thoughts with our management team for future improvements. Thank you for bringing this to our attention.