外观
查看供应情况

关于奥姆尼里奥大厦酒店的点评

4 out of 5
奥姆尼里奥大厦酒店
112 College St, San Antonio, TX

点评

9.2

非常棒

10 分 - 超赞。1588 条好评，共有 2142 条点评" "
8 分 - 还可以。323 条好评，共有 2142 条点评" "
6 分 - 一般。127 条好评，共有 2142 条点评" "
4 分 - 很差。60 条好评，共有 2142 条点评" "
2 分 - 糟糕。44 条好评，共有 2142 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

??

10/10 超赞

Wendy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent, great location and beautiful
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 22 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

10/10 超赞

Jonathan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautifull and wonderful service
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 22 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

10/10 超赞

Martin and Nancy

与配偶出行
We had a perfect room with a view down onto the river walk. We ate all our meals within a few steps of the hotel. The staff could not have been nicer..
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 22 日 的回复
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

10/10 超赞

Ilse，Fallbrook

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful experience, staff very friendly and helpful, restaurant breakfast or dinner is great! Location is very convenient.
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 20 日 的回复
Thank you for the wonderful review. We are thrilled to hear that you enjoyed your overall stay with us. We look forward to welcoming you back again soon!

8/10 还可以

Millie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet, but my room small and to dark.
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 20 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

10/10 超赞

Sadie

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
👍
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 20 日 的回复
Thank you for the review! We look forward to your return!

10/10 超赞

Victor

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 22 日 的回复
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

8/10 还可以

Corey Henderson

满意：服务设施
Things were good
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 20 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

10/10 超赞

Jonathan Trent

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome staff who went above and beyond to make our stay most enjoyable.
2024 年 5 月入住 4 晚
Hotel Management 于 2024 年 5 月 20 日 的回复
We couldn't be happier to know that we met your expectations in every way, and we are grateful you took the time to let us know. Your kind words about our property and customer service are truly appreciated, and we hope you will visit us again soon!

10/10 超赞

priya

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent experience. We initially had an issue with our room, but the staff immediately changed our room and continued to check on us during our stay to ensure our satisfaction.
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 20 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

8/10 还可以

Alexander

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
Hotel Management 于 2024 年 5 月 20 日 的回复
Thank you for the review! We look forward to your return!

8/10 还可以

Erin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The neighborhood.
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 17 日 的回复
Thank you for the review! We look forward to welcoming you back again in the near future!

8/10 还可以

Gary

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Nice view from our room. Friendly and helpful staff.
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 17 日 的回复
Thank you for the review! We look forward to welcoming you back again in the near future!

8/10 还可以

Beth

满意：清洁度
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 17 日 的回复
Thank you for the review! We look forward to your return!

10/10 超赞

RUBEN E，Monterrey

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo excelente!
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 15 日 的回复
Gracias por las lindas palabras. Esperamos verlos de regreso pronto!

10/10 超赞

RUBEN E，Monterrey

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel, todos te atienden rápidamente. Todos los lugares turísticos quedan muy cerca, puedes caminar poco para ir a los lugares. Excelentes vistas y muy cálido hotel, volvería a ir sin pensarlo.
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 15 日 的回复
Gracias por las lindas palabras. Tenemos suerte de tener el Paseo del Rio justo afuera de nuestras puertas entre muchas otras atracciones. Nos alegra saber que disfrutó de su estancia. Esperamos verlos de regreso pronto!

10/10 超赞

Linda

带宠物出行, 与配偶出行
The Omni La Mansión Hotel at the Riverwalk in San Antonio was a perfect venue for my husband and I to spend our 50th wedding anniversary at! The location was perfect, the staff is incredibly knowledgeable of their jobs and they’re kind and courteous as well. It’s an older hotel which has been well maintained and updates have been made over the years. Our room was pretty, well equipped with amenities and very comfortable. We had a narrow balcony through our French doors which opened to the street (it was a nice area to have my morning, coffee and pastry). We thoroughly enjoyed our stay at the Omni at the Riverwalk in San Antonio Texas. When we come back for another visit, we’re about four hours away, will definitely choose to stay with your hotel again thank you so much. And, kudos to all of your Omni staff.
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 15 日 的回复
Thank you for choosing us for your anniversary visit! We are very fortunate to have some terrific associates who love taking care of our guests. We are thrilled to hear that you had a great time, and we hope you choose us again for any future celebrations.

10/10 超赞

Carter，Anthem

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right on The Riverwalk. 30 minute walk to The Alamodome
2024 年 5 月入住 4 晚
Hotel Management 于 2024 年 5 月 15 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

8/10 还可以

Ray，Uvalde

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
My family liked that when you walked out to the river walk from the hotel it was right in front of “Selena’s Bridge”. What we didn’t like was the parking situation you have to deal with at this hotel! You either have valet parking which is always full or parking garage across the street which is always full or of course park two blocks down at another parking garage for $20 and walk. Oh and no free internet, just so you know LOL. But other than that nice hotel.
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 15 日 的回复
Thank you for your feedback. We are happy to hear that your overall experience was positive however, we apologize for the challenges experienced while in our care. We hope to see you again in the future.

10/10 超赞

Diana

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 15 日 的回复
Thank you for the review! We look forward to your return!

6/10 一般

Mark

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
At these prices it Needs an overall cleanup and upgrade .
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 13 日 的回复
Thank you for your feedback. We are focused on delivering memorable experiences, and we will certainly use your feedback to improve our property and service levels.

10/10 超赞

Randy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location
2024 年 5 月入住 4 晚
Hotel Management 于 2024 年 5 月 10 日 的回复
Thank you for the review! We look forward to your return!

8/10 还可以

Susan，North Babylon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Hotel Management 于 2024 年 5 月 13 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

8/10 还可以

Karen

满意：员工和服务，清洁度
2024 年 4 月入住 5 晚
Hotel Management 于 2024 年 5 月 10 日 的回复
Thank you for the review! We look forward to your return!

10/10 超赞

Inna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect location and nice staff. The building is very beautiful too.
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 5 月 7 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

8/10 还可以

Dunya

与家人出行
不满意：住宿条件和设施，员工和服务
The bathroom shower didn’t work/ a lot of incidents around the area, police were involved all the time
2024 年 5 月入住 3 晚
Hotel Management 于 2024 年 5 月 7 日 的回复
Thank you for the feedback. We sincerely apologize for any of the challenges you faced while in our care. We do not take your situation lightly and hope you will afford us a future opportunity to regain your confidence.

10/10 超赞

Tracy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff and great location on the Riverwalk. Easy access to restaurants.
2024 年 5 月入住 2 晚
Hotel Management 于 2024 年 5 月 7 日 的回复
Thank you for your kind words! We are pleased to hear that you enjoyed your stay with us! We are very fortunate to have the River Walk and many downtown attractions right out of our hotel doors. We look forward to welcoming you back soon.

10/10 超赞

Reg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A great place if you are looking to stay on the River Walk
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 6 日 的回复
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

10/10 超赞

Arleen，Santa Maria

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. Would stay again
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 5 月 6 日 的回复
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

10/10 超赞

Denny

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful historic hotels! Very well taken care of
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 5 月 3 日 的回复
Thank you for the review. We are thrilled to hear that you enjoyed your overall stay with us. We look forward to welcoming you back again soon!

8/10 还可以

Becky

满意：清洁度、员工和服务、住宿条件和设施
We were disappointed that there wasn’t the great breakfast buffet that we had been to many years ago. Not any snacks or soft drink machines on the property. Overall nice. Staff was wonderful!!
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 5 月 6 日 的回复
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.

10/10 超赞

Kim

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love this hotel and think it truly is one of my favorite places to stay, ever. My ONLY complaint is that the price of parking in the garage has gone up more and is ridiculous Otherwise, perfect stay
2024 年 5 月入住 1 晚
Hotel Management 于 2024 年 5 月 3 日 的回复
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

10/10 超赞

Monica

满意：清洁度、员工和服务、住宿条件和设施
It’s just the most relaxing stay so easy to just get up and go since most things are in walking distance
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 2 日 的回复
Thank you for the review! We are delighted that you enjoyed your stay with us! We hope to see you back soon!

8/10 还可以

Liane

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was beautiful and the staff was wonderful. The only negative was the bed- the mattress was so hard on my bed I woke up with a bad backache and had to reposition. My travel companion said her bed was too soft. I wish we had switched, but I don’t think mine was going to be comfy for anyone!
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 2 日 的回复
Thank you for the review! We appreciate your honesty & look forward to welcoming you back again soon!

2/10 糟糕

Osiris

满意：清洁度
不满意：员工和服务
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 5 月 2 日 的回复
Thank you for the feedback. We deeply regret the underwhelming experience you received. We hope you will afford us a future opportunity to regain your confidence.

2/10 糟糕

Volodymyr

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
On Expedia I booked a room with a balcony. When I arrived to Omni, I got the room without windows. Dark room without a single window. So I don't who deserves 1 star, Expedia or Omni La Mansion. You decide
2024 年 4 月入住 3 晚
Hotel Management 于 2024 年 4 月 29 日 的回复
Thank you for the feedback. We are disappointed to hear about your experience and can assure you we don't take your situation lightly. We hope you will afford us a future opportunity to regain your confidence.

10/10 超赞

Maisie

与家人出行
满意：服务设施
Fabulous!! Great location on the Riverwalk. Beautiful rooms and hotel
2024 年 4 月入住 3 晚
Hotel Management 于 2024 年 4 月 29 日 的回复
Thank you for the review. We are very fortunate to have the River Walk right outside of our doors! We hope you will stay with us again in the future!

10/10 超赞

yesenia

满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 5 月 2 日 的回复
Thank you for the review! We look forward to your return!

10/10 超赞

Ashley

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Loved the river view
2024 年 4 月入住 1 晚
Hotel Management 于 2024 年 4 月 29 日 的回复
Thank you for the review. We are pleased to know you enjoyed your stay with us! We look forward to welcoming you back again in the near future!

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
Hotel Management 于 2024 年 5 月 2 日 的回复
Thank you for the review! We look forward to your return!

10/10 超赞

Casey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The ability to walk to the venue we were attending was extremely helpful, especially during Fiesta time. There was horrible traffic, so walking was the best thing!
2024 年 4 月入住 1 晚
Angel W 于 2024 年 4 月 27 日 的回复
Thank you for your feedback. We look forward to your next stay.

10/10 超赞

Sue

Loved the balcony over looking the River. Room was great not too modern but not too old. Perfect ambience for the area.
2024 年 4 月入住 4 晚
Angel W 于 2024 年 4 月 27 日 的回复
Thank you for your feedback. We look forward to your next stay.

10/10 超赞

Sean

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very nice and helpful room was very clean
2024 年 4 月入住 1 晚
Angel W 于 2024 年 4 月 27 日 的回复
Thank you for your feedback. We look forward to your next stay.

10/10 超赞

Melissa

满意：清洁度、员工和服务、住宿条件和设施
The Omni staff is always welcoming and hospitable.
2024 年 4 月入住 3 晚
Angel W 于 2024 年 4 月 27 日 的回复
Thank you for your feedback. We look forward to your next stay.

8/10 还可以

Nelson

满意：清洁度、员工和服务、住宿条件和设施
Hotel is really showing its age. It seems very tired. Everything works but it is tired.
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 4 月 25 日 的回复
Thank you for the review. We hope you will visit us again in the future!

10/10 超赞

Mary Jo

满意：清洁度、服务设施、住宿条件和设施
Customer service was a 10!!! Very friendly and very accommodating. Would stay here again and again 😉
2024 年 4 月入住 4 晚
Hotel Management 于 2024 年 4 月 25 日 的回复
Thank you for the review! We are pleased to hear you had an overall positive stay. We look forward to welcoming you back again in the near future!

10/10 超赞

Ruby

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was perfect
2024 年 4 月入住 3 晚
Hotel Management 于 2024 年 4 月 25 日 的回复
Thank you for the review! We look forward to your return!

10/10 超赞

Chico

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The riverside view was amazing! Beautiful, clean and quiet!
2024 年 4 月入住 4 晚
Hotel Management 于 2024 年 4 月 25 日 的回复
Thank you for the wonderful review! We look forward to your return!

10/10 超赞

Dawn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the architecture and openness of the hotel. Great location on the Riverwalk
2024 年 4 月入住 2 晚
Hotel Management 于 2024 年 4 月 25 日 的回复
Thank you for the review! We are very fortunate to have the River Walk right outside of our doors. We look forward to welcoming you back again in the near future!