Thank you for your feedback. We apologize for the issues you experienced in Room 59, our newly opened twin room on the ground floor. We are addressing the damp odor, stained carpet, shower head leak, and missing light shades. Your comments are valuable, and we are committed to maintaining high standards. We regret the disturbance caused by morning noise and will take steps to prevent this in the future. We appreciate your input and hope to exceed your expectations on your next visit. Thank you for choosing Botleigh Grange Hotel.

Thank you for your feedback on your stay at Botleigh Grange Hotel. We're pleased to hear that you enjoyed the beautiful setting and found our staff to be helpful and friendly. We apologize for the issues you experienced with the bed comfort and shower facilities. The owners have chosen to retain features of the 17th century while incorporating an eclectic style throughout the building, which may explain the older furniture. We understand how these aspects could affect your stay. Additionally, we regret that the bar was closed upon your return. The bar is open till 11pm. Your comments are important to us, and we will address these concerns to improve our services. We hope to welcome you back in the future and provide a better experience.

Thank you for your positive feedback about your stay at Botleigh Grange Hotel. We are delighted that you enjoyed the beautiful entrance, efficient service, comfortable rooms, delicious meal choices, and picturesque grounds. We apologize for any inconvenience caused by the noise of doors shutting and will work on addressing this issue. We appreciate your 4-star rating and look forward to hosting you again soon.

Thank you for your thoughtful review. We are delighted that you appreciated the cleanliness of the hotel, as it holds significant importance for us. Botleigh Grange Hotel is a 17th-century building and has been carefully preserved and enhanced with an eclectic style as part of a three-year renovation project. We eagerly anticipate the opportunity to host you again in the near future.

Thank you for your feedback on your recent stay at Botleigh Grange Hotel. We're glad you enjoyed the historic atmosphere and spacious rooms. We appreciate your observations regarding maintenance issues and the shower, and we'll address them promptly. We're honored to be a bastion of old-world charm and look forward to welcoming you back in the future.

Thank you for your glowing review! We're thrilled you enjoyed our comfortable rooms, helpful staff, and delicious curry night. We look forward to welcoming you back soon!

Thank you for your glowing review of Botleigh Grange Hotel! We're thrilled to hear that you had an excellent experience during your stay with us. Providing top-notch facilities and exceptional service is our priority, and we're delighted that you found both to be second to none. Our team takes pride in being helpful and friendly, and it's wonderful to hear that they made your stay memorable. Your recommendation means a lot to us, and we can't wait to welcome you back in the future.

We're sorry to hear about your recent experience at Botleigh Grange Hotel. It's unlike our staff to be rude, and we're concerned to hear about your encounter. Additionally, it's unusual that there was no shampoo and conditioner in your room, as we typically ensure all rooms are fully stocked. Our reception team is always happy to provide any missing amenities. Your feedback regarding the facilities is noted, and we'll address these issues internally to ensure they're rectified. Despite this, we're glad you appreciated our location. We hope to have the chance to improve your impression of our hotel in the future.

Thank you for your time in providing a review and awarding us a fantastic 5 out of 5 rating. We genuinely value your feedback and look forward to welcoming you back to the Botleigh Grange Hotel soon.

We appreciate your decision to stay at Royal Swan Ashley Manor and your generous rating of 4/5. We eagerly anticipate the opportunity to welcome you back in the near future.

Thank you for sharing your feedback on your recent stay. We're pleased to hear that you found our hotel clean and our staff excellent. However, we apologize for any inconvenience caused by the condition of the toilet seat and the lack of USB charging facilities in the room. Your comments are valuable to us, and we will certainly take them into consideration to improve our facilities. We hope to have the opportunity to welcome you back in the future.

Thank you for your feedback. We apologize for any inconvenience during your stay. We're addressing issues with the property's condition and renovations. The spa and gym are under renovation, hence why you did not see the signs. We still have renovations on the outside of the building to be done and we are aware of the matter which is being handled by our dedicated maintenance team.WiFi is available in public areas and some rooms due to the building's historical nature. We'll review our music selection to better suit our guests' preferences. Your comments are valuable, and we'll use them to improve. We hope to exceed your expectations on your next visit.

Thank you for sharing your feedback. We're glad you found our property satisfactory and enjoyed the spacious bedrooms and facilities. We apologize for any inconvenience regarding limited staff presence and breakfast service delays, and we will address your comments to enhance our operations and customer service.Please note that our breakfast service ends at 10 o'clock on Sunday mornings, and at that time, the breakfast coffee machine is disconnected for washing. Your presence at 10:15 was noted, which is why the machine was not functional. However, our bar remains open with a different coffee machine, and our colleagues would have been happy to prepare and serve you a coffee.Regarding the design, we've intentionally preserved Botleigh's 17th-century charm, as previously mentioned. We appreciate your understanding and hope you'll consider staying with us again for an improved experience.

Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our excellent service and found our staff to be friendly and helpful. It's also great to know that you found our prices competitive compared to other hotels. We truly appreciate your recommendation and hope to welcome you back soon!

Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Botleigh Grange Hotel. Our team takes great pride in providing excellent service, and we're thrilled that you found them friendly and helpful. We hope to welcome you back again soon for another wonderful experience.