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关于OYO塔姆沃斯阿姆斯精品酒吧酒店的点评

4 out of 5
OYO塔姆沃斯阿姆斯精品酒吧酒店
71-73, Lichfield St, Tamworth, England

点评

8.8

超赞

10 分 - 超赞。65 条好评，共有 107 条点评" "
8 分 - 还可以。27 条好评，共有 107 条点评" "
6 分 - 一般。5 条好评，共有 107 条点评" "
4 分 - 很差。3 条好评，共有 107 条点评" "
2 分 - 糟糕。7 条好评，共有 107 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施
This hotel stands out in Tamworth. Extremely friendly and helpful staff- nothing was too much trouble. Rooms are very well equipped, fresh and spotless. The kitchen delivers an exceptional Indian menu at a very competitive price. Well worth a visit, and only 5 mins from the National Memorial Arboretum.
2024 年 4 月入住 1 晚

10/10 超赞

Ann

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Good location and very friendly staff. Meal at the pub was excellent
2024 年 4 月入住 1 晚

10/10 超赞

Rosemarie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely friendly place to stay.
2024 年 3 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
KT
Excellent service and superb food. Really friendly staff who were incredibly helpful.
2024 年 2 月入住 1 晚

10/10 超赞

Lisa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Exceptional and fabulous
2024 年 2 月入住 2 晚

10/10 超赞

Tony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Accommodation with an Indian twist!
Stayed overnight - rooms recently refurbished and very clean and comfortable, excellent shower and despite overlooking main road - reasonably quiet. 4 of us had a curry (their speciality) and there were 4 empty plates! Excellent! We also had breakfast the next morning and this was fabulous too! I had masala beans on toast which was a wonderful spicy start to my day and my wife had a full english which was huge! Plenty of complimentary sundries too! The staff, including the owners - a lovely family from the Punjab region could not do enough for us - delightful. Would heartily recommend.
2024 年 2 月入住 1 晚

10/10 超赞

Miles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Michelle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect place to stay, lovely food and friendly staff
2023 年 12 月入住 4 晚

8/10 还可以

Robert

2023 年 12 月入住 1 晚

10/10 超赞

Zoe

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Clean and comfortable, with a good continental breakfast. Felt safe as a single traveler. The prawn Balti was lovely- but the pub fills up fast !
2023 年 11 月入住 2 晚

10/10 超赞

Mark

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautifully decorated modern room. I was in one of the smaller rooms but it was perfect for a business stay, well laid out and impeccably clean. The food in the pub was brilliant and I massively recommend one of the mix grills from the Indian menu! Good choice of drinks too.
2023 年 11 月入住 1 晚

10/10 超赞

Richard

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Made are weekend great
2023 年 11 月入住 2 晚

10/10 超赞

Laurence

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

6/10 一般

stephen

商务旅客
满意：住宿条件和设施，清洁度
不满意：客房舒适度
Desk space
Room very small but functional, clean and great shower room The desk which was un-usable. Lap top on the bed was how it had to be done.
2023 年 11 月入住 1 晚

10/10 超赞

Martyn

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I travelled solo for business and the staff were very welcoming. The food in the restaurant was delicious, my only comment would be the breakfast is very good even though no cooked food and could be presented/ laid out a little better. The fact someone said it’s only continental make you think it’s not very good when in fact it’s extremely good with a toaster and waffle heater provided. The drinks are made freshly and presented in lovely clean crockery. Would recommend
2023 年 10 月入住 1 晚
Barbara 于 2023 年 11 月 6 日 的回复
Pleased to hear your kind words of gratitude, Martyn! We are going to do our best to never fail to impress you every time. Regards, Barbara

8/10 还可以

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely people
Lovely people, bar and food. Only down side was the cooking fumes that you could visbly see in the room. No doubt this was bad luck due to the wind direction though
2023 年 10 月入住 1 晚
Dewi 于 2023 年 11 月 6 日 的回复
That is great to hear, Mark! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

10/10 超赞

真实旅客

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Lovely hotel, all the staff are very friendly and helpful. I would recommend anyone to stay here. Booked again
2023 年 10 月入住 5 晚
Barbara 于 2023 年 11 月 6 日 的回复
Pleased to hear your kind words of gratitude! We are going to do our best to never fail to impress you every time. Regards, Barbara

10/10 超赞

Sue

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚
Joey 于 2023 年 11 月 6 日 的回复
Hi Sue, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey

10/10 超赞

Howard，Calgary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable and run by friendly helpful staff. The professionally restored and well appointed “Bottom House” provides excellent accommodation within convenient walking distance to Tamworth’s town centre.
2023 年 10 月入住 1 晚
Dewi 于 2023 年 11 月 6 日 的回复
That is great to hear, Howard! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 还可以

Marie

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
It was comfortable and pleasant. Maybe could be doing with more storage we stayed three nights and had to live out the suitcases. Staff were friendly and helpful, the food was really good too.
2023 年 9 月入住 3 晚
Maria 于 2023 年 11 月 6 日 的回复
Thanks for your kind and lovely words, Marie! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tamworth stay
Great place for a short stay. Staff all very friendly. Rooms very clean and modern. Food excellent.
2023 年 9 月入住 1 晚

10/10 超赞

Thomas

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really nice room, friendly hosts.
Really nice room, friendly hosts.
2023 年 9 月入住 1 晚

10/10 超赞

Matthew，Ottawa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great room for a one night stay over in Tamworth, clean and comfy bed. Staff were amazing. Very helpful and pleasant. Menu and food downstairs were absolutely incredible, best meal I’ve had in ages. Looking forward to staying again next trip over.
2023 年 9 月入住 1 晚

10/10 超赞

Adrian

2023 年 9 月入住 1 晚

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Give it a try..you’ll be delighted
Great location and rooms really good…standout is the bar and food, great atmosphere and top notch Indian food flavoured really well…only downside is lack of a comfortable chair but that goes for most hotels
2023 年 8 月入住 1 晚

10/10 超赞

Thomas

满意：服务设施
A fantastic little hotel staff were incredibly friendly and helpful. We had dinner in the restaurant which was first class.
2023 年 8 月入住 1 晚

8/10 还可以

Mike

2023 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

8/10 还可以

Gemma

2023 年 8 月入住 2 晚

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

8/10 还可以

Mark

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Good stay
Good value for money, nice modern decor, would reccomend.
2023 年 7 月入住 1 晚

2/10 糟糕

Sarah

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid
Awful. Toilet seat broken, bed awful, noisy. Felt unsafe.
2023 年 7 月入住 1 晚
Eva 于 2023 年 7 月 29 日 的回复
Hi, Sarah! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Eva

2/10 糟糕

Jacqueline

满意：清洁度
不满意：员工和服务
I stayed 1 night and at 3.30am a man came into my room waking me up which is clearly a frightening situation. I was unable to sleep after that. The minimum I expect from a hotel is to feel safe in my room & to be able to sleep. After multiple attempts to get a refund the hotel has confirmed the events as I describe but just say it was a mistake, they have apologised & the guy who came into my room was very nice about it so they are offering no recompense for it happening. They have failed to recognise the potential repercussions of their mistake or the impact on me. This is not customer service in my book!
Eva 于 2023 年 7 月 25 日 的回复
We are sorry the stay turned out to be an average one, Jacqueline! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

2/10 糟糕

Michael

满意：住宿条件和设施，清洁度
不满意：员工和服务
Was a 5 star venue but service has gone downhill
Stayed here recently and booked another stay but due to a dramatic change in my health and an urgent doctors appointment Monday I had to cancel. I offered evidence for this but was refused a refund on my prepaid night. Gutted as I was planning on using this place regularly to visit family. But with no compassion or understanding, I won’t be returning. Thank you for adding stress to an already stressful weekend!
2023 年 5 月入住 1 晚
Eva 于 2023 年 7 月 20 日 的回复
Hi, Michael! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

8/10 还可以

Edwin

商务旅客
满意：员工和服务，清洁度
2023 年 7 月入住 1 晚
Ammy 于 2023 年 7 月 15 日 的回复
Thanks for the positive rating, Edwin! Hope to welcome you again soon. Regards, Noah.

4/10 很差

Janet

2023 年 6 月入住 1 晚
Ammy 于 2023 年 7 月 15 日 的回复
Hi, Janet! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 超赞

G

满意：清洁度、员工和服务、住宿条件和设施
Fab little find
We loved this place, a little gem, all members of staff were friendly chatty and helpful, whoever is managing this is doing a great job, people seem to actually enjoy working there. We had an evening meal in the pub which was lovely too, the room number 19 was small but had everything we needed
2023 年 6 月入住 1 晚
Ammy 于 2023 年 7 月 15 日 的回复
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

8/10 还可以

Andy

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
overnight stay
the appearance of the rooms were very good. Only niggle we had was the cooking smells and having to keep the AC on, as the room we stsyed in was very warm... the noise of the unit had made it hard to have a goodnight sleep. though the food in the bar was excellent.
2023 年 6 月入住 1 晚
Ammy 于 2023 年 7 月 15 日 的回复
Hi, Andy! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

4/10 很差

leidy

与家人及幼儿出行
不满意：清洁度
The bedsheets were dirty, room smelled moldy and the carpet in a section of the room was wet. No one offered to move us to another room.
2023 年 6 月入住 1 晚
Ammy 于 2023 年 7 月 15 日 的回复
Apologies for the problems you had faced, Leidy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 超赞

michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Value, Great Comfort, Great Service
What a find! Great hotel, recently refurbished, super comfy beds and stylish bathrooms. Good location for town yet close to exiting the town by car. Simple yet efficient breakfast service and the best curry in town in the evenings. I will not even look anywhere else shod I ever need a hotel again in Tamworth.
2023 年 6 月入住 3 晚
Ammy 于 2023 年 7 月 15 日 的回复
Hi, Michael! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

8/10 还可以

Ashley

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The check in process was a little strange as you have to go to the pub counter but it was very quick and the room was very comfortable and well appointed with a fantastic shower! My only complaint about the room was that it was hot and we could not adjust the temperature but there was a fan in the room so we used that! Make sure you book dinner in the hotel as they serve the most amazing curries - best one of our trip!!!!!
2023 年 6 月入住 1 晚
Ammy 于 2023 年 7 月 15 日 的回复
Hi, Ashley! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 糟糕

Michael

不满意：员工和服务
2023 年 5 月入住 1 晚
Lisa 于 2023 年 6 月 3 日 的回复
We are sorry to disappoint you, Michael! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

10/10 超赞

Sue

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service
First time we have been toTamworth. Hotel was just what we wanted. Excellent location friendly staff and comfortable bed. Hotel had just tecently had a refurb and was lovely and clean and couldn't be faulted. Breakfast although just continental was plentiful with lots of choices. Great value for money and would definitely recommend.
2023 年 5 月入住 2 晚
Ava 于 2023 年 5 月 31 日 的回复
Hi Sue! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa

10/10 超赞

William

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Absolutely adorable. Staff were very helpful. Sorry about almost burning the place down with toast v.v' Tea was nice, beer was better, food was the best.
2023 年 5 月入住 1 晚
Ava 于 2023 年 5 月 31 日 的回复
Hi William! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa

10/10 超赞

Tony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely and clean
Hotel was lovely and clean. The rooms were really modern with air conditioning. We were there for a family wedding and this hotel was a 5 minute walk from the centrr
2023 年 5 月入住 1 晚
Noah 于 2023 年 5 月 24 日 的回复
Hi, Tony! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Noah

2/10 糟糕

Dan

商务旅客
满意：清洁度
不满意：员工和服务
dissapointed
I arrived at the property to check in ,only to be told that my room had been double booked,and that there was no room available.the website still showed that 2 rooms were available at this time but that wasnt the case apparently. I was given several excuses from the system being faulty to late bookings not being logged ,but not good enough really ,it still didnt find me a room for the night. the place itself seemed nice but be wary when booking and double check before travelling like i did only to be let down
2023 年 5 月入住 1 晚
Barbara 于 2023 年 5 月 24 日 的回复
Hi, Dan! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

10/10 超赞

Julia

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Easy to locate off the M42. The room was excellent. Contemporary and very immaculate. Staff on arrival were superb. Very friendly and helpful. I had a meal in the pub. The menu offered a variety of food. I noticed that all the tables were reserved which said to me it was a popular place to dine. I wasn’t disappointed. I found my room at the front to the main road was noisy however I live in a rural location so not used to it. I will definitely book again when visiting NEC
2023 年 5 月入住 1 晚
Ava 于 2023 年 5 月 18 日 的回复
Hi Julia! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

10/10 超赞

William

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly staff. Clean room.
2023 年 4 月入住 1 晚
Ammy 于 2023 年 5 月 4 日 的回复
Thanks for the positive rating, William! Hope to welcome you again soon. Regards, Noah.

10/10 超赞

Kelly

2023 年 4 月入住 1 晚
Ammy 于 2023 年 4 月 19 日 的回复
Thanks for the positive rating, Kelly! Hope to welcome you again soon. Regards, Noah.