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关于突尼斯诺富特酒店的点评

4 out of 5
突尼斯诺富特酒店
44, Avenue Mohamed V, Tunis

点评

8.0

很好

10 分 - 超赞。68 条好评，共有 214 条点评" "
8 分 - 还可以。99 条好评，共有 214 条点评" "
6 分 - 一般。28 条好评，共有 214 条点评" "
4 分 - 很差。12 条好评，共有 214 条点评" "
2 分 - 糟糕。7 条好评，共有 214 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

8.2/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

s

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel and services are very solid, but the hotel is too expensive for what it offers.
2023 年 10 月入住 1 晚

10/10 超赞

Risto

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
MT 于 2023 年 9 月 28 日 的回复
Dear Guest,We thank you for your positive feedback and we are delighted that you are satisfied with your stay at Novotel Tunis. In the hope of welcoming you again, we beg you to believe, Sir, in expressing our best feelings.Sincerely,General Manager

2/10 糟糕

Kamran

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the worst novotel hotels i hv stayed in . Rooms r small , dated , furniture chipped and dirty, horrible breakfast with flies all over the food. Staff at the bar and breakfast are not helpful. The staff are more intrested in tips. At lunch the staff and extra meal which i said i didnt order he the started saying it would be big problem for him so i paid for 1 extra dish. As i thought it may hv been an honest mistake. When we went for a walk we saw a lot of con artists one telling us he works at our hotel and needed 20 dinar to feed his family and will pay me back. At the checkout the bell boy got us a taxi and he was on the phone while he got us a taxi and when the taxi arrived i told the bell boy and taxi guy to take me and my family to airport carthge and the taxi driver drove us around 5 min kept circling the area . Luckly i had google maps on and was tracking the route then he took a turn to a different motorway so i stop him . he pretended he didnt knew we were going to airport and said i thought you were going to carthage city then he started calling someone i m pretty sure it was the bell boy . I said take me back to the hotel or airport i had to tell him to follow the google maps route. On reaching the airport he quickly turned off the meter its was either 6 or 7 dinar i payed him 10 dinar . Be really carefull when staying at this hotel or in this area i will not recommend it to anyone
2023 年 8 月入住 2 晚
MT 于 2023 年 9 月 6 日 的回复
Dear guest,Thank you for taking the time to tell us about your experience at the Novotel tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mohamed Trabelsi

10/10 超赞

Virginie

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Un personnel très accueillant, des chambres propres, une piscine sur le toit avec une vue incroyable. Tout pour plaire!
MT 于 2023 年 9 月 6 日 的回复
Cher Madame Virginie,Merci d'avoir évalué notre hôtel, nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous, et j’espère vivement que vous nous donnerez l’occasion de vous faire vivre une nouvelle expérience au sein de notre établissement. Dans l'attente de vous recevoir bientôt, nous vous adressons nos meilleures salutations.Bien cordialement,Mohamed TRABELSIDirecteur Général

2/10 糟糕

Muammar

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family Terrible experience at the Novotel Tunis
I booked for the first time at Novotel Tunisia and Paid £145 around 540 Tunisia dinner for one night sent an e mail To request a room suitable for a family of 2 adults and two children. They emailed me back and confirmed that a suitable room is booked for us and will have a spare bed for the second child. When we arrived at the room it was terrible experience when we found that the room was so small for the price I’ve paid. The sofa bed was so small and filthy the maters was full of stains and the fridge was not working so we couldn’t cool down the water and drinks Also the main bedding had a bad smell I’ve meet some other guests at the hotel and they told me they were paying 100 Tunisian money a night. I felt we were ripped off So I spoke to the manager in the morning and he promised to speak to the general manager regarding a discount and a refund and will call me and e mail me the next day. One week later today I am still waiting for his e mail. This was my first and last time at the Novotel Tunis I wouldn’t recommend it especially at that value there are plenty of other cheaper and better accommodation in Tunis
2023 年 7 月入住 1 晚
MT 于 2023 年 7 月 18 日 的回复
Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mohamed Trabelsi

10/10 超赞

Dominique

与家人出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent sûr tout les ponts. Le personnel très accueillant professionnel souriant et à l'écoute.
2023 年 6 月入住 8 晚
MT 于 2023 年 7 月 18 日 的回复
Cher Client,Nous vous remercions pour votre retour positif et nous sommes ravis que vous soyez satisfaits suite à votre séjour à Novotel Tunis. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs.Bien cordialement, Mohamed TRABELSI Directeur Général

8/10 还可以

patrick

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚

6/10 一般

Andrew

商务旅客
Not what you would normally expect from Novotel. Not a great start the taxi never arrived that was booked through Novotel from the airport. Never had an explanation or feedback why ? A few issues with the room, blocked sinks and shower wasn’t easy to use. A positive the buffet was great and the food lovely.
MT 于 2023 年 1 月 5 日 的回复
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,General Manager

4/10 很差

Fabio

2022 年 11 月入住 1 晚
MT 于 2023 年 1 月 5 日 的回复
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mohamed TRABELSIGeneral Manager

8/10 还可以

nicolas

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Hotel propre Chambre spacieuse et propre Lit confortable Oreillers vieux L’hôtesse a l’accueil a mis beaucoup de temps pour faire le check-in et s’est trompée dans la programmation de la carte de la chambre (j’ai du redescendre) mais plutôt aimable Je n’ai pas testé la piscine ni la salle de sport Petit déjeuner ok mais sans plus
2022 年 8 月入住 1 晚
MT 于 2022 年 8 月 11 日 的回复
Cher Client, Nous vous remercions pour votre retour positif et nous sommes ravis que vous soyez satisfaits suite à votre séjour à Novotel Tunis. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur nicolas, en l’expression de nos sentiments les meilleurs. Bien cordialement, Mohamed TRABELSI Directeur Général

10/10 超赞

salma

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
On a passé deux nuits et tout était excellent. Merci, c’était parfait avant notre vol.
2022 年 7 月入住 2 晚
MT 于 2022 年 8 月 11 日 的回复
Chère Madame Salma, Nous vous remercions pour votre excellente appréciation sur votre séjour auprès de notre hôtel Novotel Tunis; la satisfaction de nos clients est notre principal objectif. Nous sommes ravis de lire que notre hôtel et nos équipes ont su satisfaire toutes vos attentes en cette occasion. Au plaisir de vous recevoir très prochainement. Bien cordialement, Mohamed TRABELSI Directeur Général

2/10 糟糕

Omran，Clarenville

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Old hotel, room carpet is old, the corridor roof is leaking, no microwave or iron in the room, if you need to iron your clothing you have to order Laundry before 2 pm! and there will be a fee!
2022 年 6 月入住 1 晚
MT 于 2022 年 8 月 11 日 的回复
Dear Guest, We sincerely appreciate the time you have spent sharing your comments following your visit to our hotel Novotel Tunis, the comments of our customers are for us of the utmost importance because they help us to ensure the continuity and the respect of our demanding service standards at all times, please accept our sincere apologies for the imperfections you seem to have experienced during your stay among us. Best regards,

10/10 超赞

Veronique

2022 年 6 月入住 1 晚
MT 于 2022 年 8 月 11 日 的回复
Dear Guest, We thank you for your positive feedback and we are delighted that you are satisfied with your stay at Novotel Tunis. In the hope of welcoming you again, we beg you to believe, Sir, in expressing our best feelings. Best Regards, Mohamed Trabelsi General Manager

4/10 很差

Lennart

商务旅客
不满意：员工和服务
Not OK precharge.
The hotel wanted to precharge nearly the double price of my hotel room cost. I had to increase my credit limit as this was a big surprise. After 5 days I still haven't received my invoice from the final payment. Please improve these topics as this isn't OK for a 4 star hotel!
2022 年 6 月入住 4 晚
MT 于 2022 年 8 月 11 日 的回复
Dear Guest, We sincerely appreciate the time you have spent sharing your comments following your visit to our hotel Novotel Tunis, the comments of our customers are for us of the utmost importance because they help us to ensure the continuity and the respect of our demanding service standards at all times, please accept our sincere apologies for the imperfections you seem to have experienced during your stay among us. Best regards,

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 9 晚

4/10 很差

Bechir

满意：住宿条件和设施
不满意：员工和服务
2021 年 10 月入住 2 晚

10/10 超赞

Naoufel

2021 年 8 月入住 1 晚

10/10 超赞

Sami

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

8/10 还可以

Sherif

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel is very nice for business trip and has a nice coffee shop in the roof with a nice view and small pool not used for swimming. Special thanks to Rania from reception she is one of the best receptionist I have ever met and she is very professional.
2021 年 6 月入住 3 晚
MT 于 2021 年 6 月 16 日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

10/10 超赞

bruno

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bon hôtel
Hotel de tres bon standing Super prestations et bon Wi-Fi
2020 年 7 月入住 2 晚

8/10 还可以

CHRISTOPHE

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 4 晚

8/10 还可以

Heather

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 5 晚

10/10 超赞

Abdullah Bahattin

商务旅客
满意：清洁度、员工和服务、客房舒适度
2020 年 2 月入住 1 晚

2/10 糟糕

Driss

2019 年 12 月入住 3 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommended
I travel to Tunis twice a year and have always stayed at Hotel Belvedere which is a nice, cosy hotel. Novotel was much cleaner, the food mu ch better and the staff more professional. The meetings rooms are better here and the room in a far better condition. So I would definitely stay again.
2019 年 12 月入住 3 晚

10/10 超赞

真实旅客

2019 年 11 月入住 3 晚
MT 于 2019 年 12 月 7 日 的回复
Cher Client, Nous vous remercions pour votre excellente appréciation suite à votre séjour à Novotel Tunis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Bien cordialement, Mohamed TRABELSI Directeur Général

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施
2019 年 10 月入住 2 晚
MT 于 2019 年 10 月 16 日 的回复
Dear Guest, We thank you for your return and we are delighted that you are satisfied with your stay at Novotel Tunis. In the hope of welcoming you again, we beg you to believe in expressing our best feelings. Best regards, Mohamed TRABELSI General Manager

10/10 超赞

Belgasem

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚
TRABELSI M 于 2019 年 9 月 9 日 的回复
Dear Guest, Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. Hoping to welcome you again soon. Best regards. Mohamed TRABELSI General Manager

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
A quite and peaceful place to escape the busy and loud city
2019 年 8 月入住 4 晚
M TRABELSI 于 2019 年 8 月 29 日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

8/10 还可以

Mohamed Fethi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good for business travellers.
This is my second stay in this hotel, not disappointed. Good service, comfortable bedding, centrally located, free parking. However there's nothing in the neighbood because it's a business district (banks mainly) and you have to drive to Berges du Lac (10 minutes) to find a good restaurant or cafe. You can also drive for 25 mn to Sidi Bousaid Gammarth or La Marsa to find even better restaurants and places.
2019 年 8 月入住 1 晚
MT 于 2019 年 8 月 29 日 的回复
Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Novotel hotel.We hope to see you very soon. Sincerely, Mohamed TRABELSI General Manage

8/10 还可以

真实旅客

商务旅客
满意：清洁度
Positiv: Früher Check in möglich Sauberes Zimmer Freundliches Personal Gute Lage Negativ: Langsame Bedienung Zimmer könnten modernisiert werden Frühstück eher einfach / wenig Auswahl
2019 年 8 月入住 1 晚
TRABELSI M 于 2019 年 9 月 10 日 的回复
Dear Guest, Thank you for choosing Novotel Tunis and for sharing your comments. We have found your opinion and regret that it is rather mixed. Please note that we take note of each of the points evoked to change our service in line with your expectations. Sincerely, Mohamed TRABELSI General Manager

10/10 超赞

HICHAM

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Un bon niveau de service
Excellent service, le personnel est pro, rien a dire
2019 年 8 月入住 2 晚
MT 于 2019 年 8 月 31 日 的回复
Cher Client, Nous vous sommes très reconnaissants du temps que vous avez passé à partager votre séjour dans notre hôtel Novotel. Nous espérons vous recevoir très bientôt. Cordialement, Mohamed TRABELSI Directeur général

6/10 一般

Sofia

满意：客房舒适度，员工和服务
不满意：清洁度
Séjour août
Le buffet varié est très bon, le service en cuisine est très bien mais les chambres ne sont pas conforme à unNovotel. Beaucoup de taches sur la moquette, pas de serviette dans la salle de bain et un peignoir complètement salle.
2019 年 8 月入住 1 晚
MT 于 2019 年 9 月 2 日 的回复
Cher cliente, Tout d'abord nous vous remercions pour votre retour suite à votre séjour à Novotel Tunis. Nous regrettons de constater que votre avis soit plutôt mitigé. Sachez que nous prenons note de chacun des points évoqués pour ainsi faire évoluer notre prestation en lien avec vos attentes. Nous espérons que vous nous donnerez une chance de mieux vous servir dans un futur proche. Cordialement, Mohamed TRABELSI Directeur Général

8/10 还可以

真实旅客

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good hotel And helpful staff .....................
2019 年 8 月入住 1 晚

8/10 还可以

Mark

满意：客房舒适度，住宿条件和设施
2019 年 8 月入住 2 晚
TRABELSI M 于 2019 年 9 月 10 日 的回复
Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Novotel hotel. We hope to see you very soon. Sincerely, Mohamed TRABELSI General Manager

8/10 还可以

SUNGWOOK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good!
Hotel is suitable for business purpose. (No such a big trafic issue at all)
2019 年 7 月入住 3 晚
TRABELSI M 于 2019 年 9 月 10 日 的回复
Dear Guest, We are very happy that you enjoyed your stay with us. We hope to have the pleasure of welcoming you again soon. Sincerely, Mohamed TRABELSI General Manager

10/10 超赞

真实旅客

满意：员工和服务，清洁度
Reliable and clean, good breakfast, pleasant staff.
2019 年 7 月入住 1 晚
Mohamed TRABELSI 于 2019 年 8 月 7 日 的回复
Dear Guest, Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. Hoping to welcome you again soon. Best regards. Mohamed TRABELSI General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 1 晚
MT 于 2019 年 8 月 29 日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon séjour
Bon séjour effectué dans un cadre professionnel . Je recommande l'établissement. Amabilité du personnel .
2019 年 7 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Voyage d’affaire à Tunis
Hôtel d’affaires de situant à cœur de Tunis. Idéal pour les meetings dans les environs. L’hotel est bien entretenu. Le restaurant à mis à jour sa carte et propre des options variées. Le service est bon.
2019 年 7 月入住 2 晚

6/10 一般

Romain

满意：员工和服务，清洁度
Hôtel sympa. Chambre moyenne
L'hôtel est bien. Le bar sur le toit est très sympa. Le resto est bon. La chambre était par contre un peu vieillotte. Le bac de douche pas top (vieux et taché).
2019 年 6 月入住 1 晚

10/10 超赞

真实旅客

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and comfortable beds and bedding, good food in the restaurant, friendly staff, coffee maker in the room, great shower.
2019 年 4 月入住 1 晚
Mohamed TRABELSI 于 2019 年 8 月 7 日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

10/10 超赞

真实旅客

与家人及幼儿出行, 商务旅客
满意：员工和服务，清洁度
We love staying at the Novotel. We are always impressed by the friendly staff, the super-comfortable beds and bedding, the delicious breakfast, and the general atmosphere. This time we also enjoyed the rooftop pool, which was beautiful with a gorgeous view. It is our favorite place to stay in Tunis, and we look forward to visiting again.
2019 年 6 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
J’ai tout aimé la propreté et la situation surtout Le parking .
2019 年 5 月入住 2 晚
Mohamed TRABELSI 于 2019 年 6 月 28 日 的回复
Cher Client, Nous vous remercions pour l'avis que vous avez laissé sur l’hôtel. Nous sommes ravis que vous ayez apprécié votre séjour au Novotel Tunis et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, cher client, nos salutations distinguées. Bien cordialement, Mohamed TRABELSI Directeur Général

6/10 一般

Yves

满意：员工和服务
不满意：清洁度
Ganz ok
Das zimmer war ganz geröumig und ok. Der teppich war sehr schmutzig! Frühstücksbuffet ausreichend und das abendessen buffet hat viel lokales bieten können. Das hotel liegt in der nähe vom flughafen was sehr angenehm ist.
2019 年 4 月入住 2 晚
Mohamed TRABELSI 于 2019 年 5 月 25 日 的回复
Dear Yves, We very much appreciate your comments regarding your stay at Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that your concerns have been notified to the appropriate service and that corrective measures have been addressed to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Great location
Very nice cozy hotel
2019 年 4 月入住 1 晚
Mohamed TRABELSI 于 2019 年 5 月 25 日 的回复
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed TRABELSI General Manager

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施
Pulita e con personale molto gentile e professionale. Complessivamente più che soddisfacente.
2019 年 4 月入住 3 晚
Mohamed TRABELSI 于 2019 年 4 月 29 日 的回复
Dear Guest, We very much appreciate your comments regarding your stay at Novotel Tunis. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed TRABELSI General Manager

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible
2019 年 4 月入住 2 晚
Mohamed TRABELSI 于 2019 年 5 月 25 日 的回复
Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

10/10 超赞

Mohamed Ali

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Un personnel très appréciable ! Hôtel à recommande
Bravo!! Personnel très accueillant et à l’écoute, la propreté est au rendez-vous et pour finir le restaurant payant mais excellent!
2019 年 4 月入住 1 晚
Mohamed TRABELSI 于 2019 年 4 月 30 日 的回复
Monsieur Mohamed Ali, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Tunis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur Mohamed Ali, en l’expression de nos sentiments les meilleurs. Bien cordialement, Mohamed TRABELSI Directeur Général