Wales Vacations from $301

It was more like one star motel instead we could hear person snoring through the wall like he is in my room. Front desk who ever took my call from airport was very rude. I did not like this place and shuttle was personal very old van with shabby driver.

News of this property being “the worst” Hyatt Regency are greatly, GREATLY exaggeratedz. First off, it has one of the more impressive lobbies around and I don’t think the guest rooms are all that bad. Yes, there’s a light in our room that doesn’t work and some of the doors in the hallway are janky…but it feels clean and is presentable. The staff are nice and I was able to check in a full four hours early. The area around the place is hit or miss, I went for a few walks and there are people asking for money that stick close to the heavy traffic/touristy areas. As long as you go about your business, they won’t bother you but remember to be kind.

The proximity to Niagara Falls, the room space, and the views outside our window were marvelous! We did not like walking into a smoky-smelling interior hotel, nor did we enjoy eating at the restaurant with this smell. Smoking should be banned outside only.

Outside the property looked very nice. Inside the hotel lobby was ok. They had a bar inside but was never open. The suite we had was good sized but had no personality. No pictures on the wall, one sofa, no chairs to just on and lots of empty space. Although it did have a fireplace. You would think the room would have some character of the town. The bathroom also had black mold in between the tiles in the shower. Staff was nice and helpful. Breakfast was also basic but was good.

Easy access good people