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关于温尼伯机场曼尼托巴温德姆戴斯套房酒店的点评

2.5 out of 5

点评

7.8

还可以

10 分 - 超赞。365 条好评,共有 1042 条点评" "
8 分 - 还可以。364 条好评,共有 1042 条点评" "
6 分 - 一般。151 条好评,共有 1042 条点评" "
4 分 - 很差。79 条好评,共有 1042 条点评" "
2 分 - 糟糕。83 条好评,共有 1042 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

7.4/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Michael

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 23 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with entirely. We do hope that you will come and visit us again in the future. Please take care

10/10 超赞

Jeff

与家人及幼儿出行
满意:员工和服务
Staff was friendly and efficient. The layout of the suite was well planned. Two pleather chairs were heavily damaged and shed a lot all over the floor. When you sat on the chairs pieces stuck to your pants. Cute sink, stove top nice and clean, nice size microwave, nice little fridge.
2024 年 4 月入住 2 晚
Jessica 于 2024 年 4 月 23 日 的回复
Thankyou for your feedback we are glad that you liked staying with we would warmly welcome you for your upcoming stay and would make sure that we could able to provide best services

10/10 超赞

Jason

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 23 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

8/10 还可以

Terry

商务旅客
满意:员工和服务,清洁度
Very close to the airport which was great for an early departure.
2024 年 4 月入住 4 晚
Jessica 于 2024 年 4 月 23 日 的回复
thankyou so much for staying with us we warmly welcome you for your upcoming stay take care

6/10 一般

kirsten

与家人出行
The staff lacked helpfulness during both check-in and check-out. The room became comfortable after I requested a re-vacuuming, though there was minor damage prior to my arrival. It's advisable to thoroughly inspect the room again.
2024 年 4 月入住 2 晚
Jessica 于 2024 年 4 月 25 日 的回复
Thank you for your feedback, we are sorry to hear that you were not helped by our staff, as our priority is to provide the best customer service to the guests, will talk to the staff for sure about it. Hoping to see you back again.

8/10 还可以

Lindsey

与家人及幼儿出行
We had no problem with check-in, the girl that we dealt with was very pleasant. Building in itself not super clean but not terrible. Rooms looked nice, beds pretty comfy, could be a bit cleaner. The rooms could use a pamphlet or something to say when breakfast is or a tv guide channel list stuff like that. Our kid enjoyed the pools d waterslide and it was his first ever hotel stay. Over all, I think we would stay here again.
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 25 日 的回复
We are happy to know that you were satisfied with our customer service. We will definitely look into the things you brought to our attention. Hoping to see you back again.Thank you

2/10 糟糕

Irene

与家人出行
不满意:员工和服务
Paid alot of money, for 2 nights. Kids and adults were slamming doors till 2a.m. first night then 3a.m. 2nd night. Called front desk numerous times, nothing was done about the noise both nights. Staff did not ask how our stay was, we just left. Will not stay there again and will not recommend this hotel to anyone. We sent an email to the hotel and did not get any response what so ever. They should have had security come up and deal with this the first night. Staff were very unprofessional. They were going to move us to a different room at 10:30 p.m the night before we were checking out, like we were the ones causing the problem. We said no, move the hockey players and their adult chaperones, which didnt happen. Never Again. Email will be sent to head office, maybe sombody there will respond to us.
2024 年 3 月入住 2 晚

8/10 还可以

Shelley

满意:员工和服务,清洁度
Convenient to airport , shuttle service included . Clean , everything we needed for an overnight stay . Unable to take advantage of free breakfast as had to leave before 0700 am.
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 23 日 的回复
your feedback matters us a lot we are glad that you had a pleasant stay with us we warmly welcome you for your upcoming stays as well as you could able to request for grab and go breakfast as well,just let front desk know while checking in

10/10 超赞

Horace

满意:清洁度、员工和服务、住宿条件和设施
It would be nice to full restaurant and a lounge
2024 年 4 月入住 3 晚
Jessica 于 2024 年 4 月 23 日 的回复
Thank you for your feedback. we are pleased you enjoyed your stay with us and look forward to seeing you again soon. Please take care.

8/10 还可以

Conrad,Moosehorn

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overnight stay for work, have stayed here many times. Convenient, quiet, safe and easy parking.
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 11 日 的回复
Thank you for your feedback. We are happy to hear that you enjoyed your time with us and hope to see you again soon. Please take care

10/10 超赞

Rod

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Needed a quiet place to sleep and shuttle to airport
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 11 日 的回复
Thank you for your feedback we are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

10/10 超赞

Randy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 11 日 的回复
Thank you for your feedback. We are pleased you enjoyed your stay with us and look forward to seeing you again soon. Please take care

10/10 超赞

Anna Marie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Jessica 于 2024 年 4 月 7 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

10/10 超赞

Marlene

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness and good parking friendly
2024 年 3 月入住 2 晚
Jessica 于 2024 年 4 月 4 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and look forward to seeing you again in the future. Please take care

10/10 超赞

Ian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Jessica 于 2024 年 4 月 5 日 的回复
Thank you for your feedback we are pleased that you enjoyed your time with us. We look forward to seeing you again in the future. Please take care

2/10 糟糕

Yeridania

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
pool wasn’t available the entire stay.
2024 年 3 月入住 1 晚
Jessica 于 2024 年 4 月 4 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us due to the pool being closed waiting for a part to be delivered. We did our very best to contact our arriving guests and apologize if we didn't reach you We do hope that you will give us another try in the future. Please take care

10/10 超赞

Wendy,Coral Harbour

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Jessica 于 2024 年 4 月 4 日 的回复
Thank you for your feedback we are happy to hear that you enjoyed your stay with us and hope to see you again soon. Please take care

4/10 很差

Kayleen

2024 年 3 月入住 1 晚
Jessica 于 2024 年 4 月 23 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us although we are unclear as to what the issue was. We always welcome our guests to contact the front desk in regards to any questions or concerns during their stay therefore we can remedy the situation in a timely manner. We do hope that you will give us another try in the future. Please take care

2/10 糟糕

Jessica

满意:员工和服务
不满意:住宿条件和设施,清洁度
Pool was closed which we didn’t know. The lobby is DISGUSTING. The entry is full of cigarette butts outside and people smoking, the furniture is stained, the floor is visibly dirty. Was able to cancel.
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 31 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us. Unfortunately due to unforseen maintenance issues we were required to close the pool, and wait for a part. We did however call everyone that had a reservation that had a phone number on the system. We will follow up with maintenance and housekeeping in regards to the cleanliness of the outside as well as the inside of our property as this is NOT our standard. We do hope you will consider giving us another try in the future. Please take care

6/10 一般

Shayne

满意:员工和服务
不满意:住宿条件和设施
The pool being closed was super disappointing.
2024 年 3 月入住 1 晚
Jessica 于 2024 年 4 月 4 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us due to the pool being closed to await delivery of a part for it. We do hope that you will give us another try in the future. Please take care

2/10 糟糕

Ryan

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The pool wasn’t in working, hallway was dirty,
2024 年 3 月入住 2 晚
Jessica 于 2024 年 3 月 31 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us. Unfortunately our pool needed an unforseen repair which required a part to be delivered. We will follow up with housekeeping in regards to the cleanliness of the hallways although with alot of traffic it is not possible to vacuum every hour. We do hope to see you again soon. Please take care

8/10 还可以

Celina

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Jessica 于 2024 年 4 月 4 日 的回复
Thank you for your feedback we are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

10/10 超赞

Elsie

与家人及幼儿出行
They delivered, we couldn’t go for vacation and we tried “staycation”. The staff was informative and friendly. Amenities clean, pleasant, food was great, kid friendly, which was my main concern. It was quiet. We will be doing our “staycation “ there in the summer I can’t wait, waterfront and walk to the beach will be awesome. Thank you staff.
2024 年 3 月入住 4 晚
Jessica 于 2024 年 3 月 31 日 的回复
Thank you for your feedback. We are pleased you enjoyed your stay with us and look forward to welcoming you and your family back again soon. Please take care

2/10 糟糕

Craig

不满意:清洁度、员工和服务、住宿条件和设施
Nnn
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 31 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us although unclear as to the situation. We always welcome our guests to contact the front desk in regards to any questions or concerns during their stay so we can remedy the situation in a timely manner. We do hope you will give us another try in the future. Please take care

2/10 糟糕

Shanna

与家人及幼儿出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon checking in we were informed the pool was closed and given no indication as to when it would reopen. I booked this hotel because of the pool, being that we were travelling with our 7 year old twins. Once we entered our room, we found out our tv was not working. We called the front desk to rectify the problem. Their solution was to slip a tv guide under our door. After five hours of waiting for them to come fix our tv, they finally switched us to another room. The other room we were given had a pull out couch with no bedding. At 10pm I had to go down to the front desk to grab bedding (they refused to bring it up) Will not be staying here again!
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 30 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us. Unfortunately due to unforseen maintenance issues we were required to close the pool, and wait for a part. We will follow up with maintenance in regards to the issue with the tv. We will also follow up with the staff in regards to customer service. We do hope you consider giving us another try in the future. Please take care

4/10 很差

Adam

与家人出行
满意:员工和服务
Horrible pillows and climate control.
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 30 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your time with us. We always welcome guests to contact the front desk with any issue during their stay so we can remedy the issue promptly. As for the climate control, guests have control of the temperature in their individual rooms. If you need assistance please let us know. We hope to see you again. Please take care

8/10 还可以

Peter

2024 年 3 月入住 1 晚
Jessica 于 2024 年 4 月 25 日 的回复
We are glad to know that you enjoyed your stay with us. We are hoping to see you again at our property. Thank you

6/10 一般

Greg

2024 年 3 月入住 1 晚
Jessica 于 2024 年 4 月 23 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us although we are unclear as to what the issue was. We always welcome our guests to contact the front desk in regards to any questions or concerns during their stay therefore we can remedy the situation in a timely manner. We do hope that you will give us another try in the future. Please take care

6/10 一般

Deanne

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 28 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us although we are unclear as to what the issue was. We always welcome our guests to contact the front desk in regards to any questions or concerns during their stay therefore we can remedy the situation in a timely manner. We do hope that you will give us another try in the future. Please take care

10/10 超赞

Ade

满意:清洁度、员工和服务、住宿条件和设施
Amazing place to stay very friendly and attentive
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 25 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care

6/10 一般

Norma

与家人出行
满意:清洁度
hotel was alright. location is good. stayed 2 nights, housekeeping did not bring us clean towels when requested
2024 年 3 月入住 2 晚
Jessica 于 2024 年 3 月 25 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with entirely. We will follow up with housekeeping in regards to your concern as this is not our standard. We do hope that you will come and visit us again in the future. Please take care

2/10 糟糕

Leonard

不满意:住宿条件和设施,员工和服务
would not let guest check in without a credit card, unfortunately their card was compromised and were unable to provide one at the time. would not take cash or debit for security deposit. i understand policies, but some exceptions should be allowed as not everyone has access to credit cards at all times.
2024 年 3 月入住 3 晚
Jessica 于 2024 年 3 月 24 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us. We test our pool and hot tub regularly according to the Health Department regulations. That being said we will follow up with maintenance in regards to this matter and have everything tested and checked to ensure the safety of our guests is not compromised. We do hope that you will reconsider giving us another try in the future. Please take care

2/10 糟糕

Ally

与家人及幼儿出行
不满意:清洁度、员工和服务、住宿条件和设施
Pool had lots of chemicals making everyone sick in it, staff was rude towards us and very unhelpful when asking simple questions. People upstairs were very loud had to call down to the front desk twice
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 25 日 的回复
Thank you for your feedback. We apologize that you were not happy with your stay. We do our very best to remind kids to be quiet in the hotel, however, we are not their parents and their parents do not appreciate us telling their children to keep it down and those who refuse to cooperate we remove from the property. As for the pool, it is tested regularly according to the Health Department requirements, that being said we will have maintenance to go through all systems to ensure everything is in working order. We do hope you will consider giving us another try in the future. Please take care

8/10 还可以

Kim

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Jessica 于 2024 年 3 月 23 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Until next time please take care

2/10 糟糕

Marianne

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathroom and room was dirty. No hot water from sink. Water from sink smelled terrible everytime used. Mentioned to front desk and basically just ignored me. Checked out today and tried to explain issues and did not really care. Definitely not worth almost $200 a night!! This is definitely the worst hotel that I have ever stayed!!
2024 年 3 月入住 3 晚

10/10 超赞

Stacey

满意:清洁度、员工和服务、住宿条件和设施
Front desk staff were very helpful and gave me a nice quiet room.
2024 年 3 月入住 2 晚
Jessica 于 2024 年 3 月 17 日 的回复
Thank you for your feedback. We are happy to see that you enjoyed your stay with us. We take great pride in providing the best possible customer service for a home away from home feel and are pleased that we achieved this with your visit. We look forward to seeing you again soon. Please take care

8/10 还可以

Albert

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location very close to airport and polo park for shopping
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 17 日 的回复
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and like our location. We look forward to seeing you again soon. Please take care

8/10 还可以

Conrad,Moosehorn

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alright stay…hotel is starting to show some wear
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 17 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. We would also like to inform you that we are in the early planning stages of upgrading our property. Take care

10/10 超赞

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff. Clean lobby and eating area. Our room had some damage on the wall (a crack and crayon mark). Everything else was great.
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 16 日 的回复
thankyou for your feedback ,your satisfaction matters us a lot we are glad that your stay with us was pleasant we warmly welcome you, hoping you may enjoy your stay in the coming future as well

10/10 超赞

Barclay

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovr the free breakfast. And it is in an area that i frequently shop when i am in winnipeg.
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 13 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care.

2/10 糟糕

oliver

2024 年 1 月入住 2 晚
Jessica 于 2024 年 4 月 4 日 的回复
Thank you for your feedback. We apologize that you did not enjoy your stay with us and hope that you will give us another try in the future. Please take care

10/10 超赞

Sean

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
We like the stay
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 12 日 的回复
Thank you for your feedback. We are pleased to see that you enjoyed your stay with us and hope to see you again in the future. Please take care.

10/10 超赞

Leo

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 12 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your time with us and welcome you to come and visit us again soon. Please take care.

8/10 还可以

Gina

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 12 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon. Please take care.

10/10 超赞

Stephanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff somewhat quiet could hear the people upstairs though
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 8 日 的回复
Thank you for your feedback. We are pleased that you enjoyed your stay with us although you did experience some noise of other guests. We look forward to your next visit until next time please take care.

10/10 超赞

Wayne

满意:清洁度、员工和服务、住宿条件和设施
Overhead light didn’t work. Neither key card for door would work. Had to get one from front desk each time went in room.
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 8 日 的回复
Thank you for your feedback. We are happy you enjoyed your stay with us. We apologize that your overhead light was not working, we will follow up with maintenance in regards to ensuing this is addressed. Unfortunately the key cards are VERY sensitive, if they are near credit/debit cards,computers/tablets or cell phones or anything with a magnate will deactivate them. It is very inconvenient for guests as well as staff when this happens. We are looking into a more updated key system in the future. We look forward to seeing you again soon. Please take care

6/10 一般

Dakota

团体旅客
满意:住宿条件和设施,员工和服务
不满意:清洁度
Besides the random water that was by my bed when I checked in it was pretty good hotel
2024 年 2 月入住 1 晚
Jessica 于 2024 年 3 月 6 日 的回复
Thank you for your feedback. We apologize for the random water by your bed, we are unsure as to what happened but thinking possible the fridge in the room was being defrosted and leaked into the carpet. That being said this is NOT our standard and will follow up in regards to the water by your bed so that this issue does not arise again. HOpe to see you again soon. Please take care

6/10 一般

Travis

与配偶出行, 商务旅客
Good place
2024 年 2 月入住 4 晚
Jessica 于 2024 年 3 月 6 日 的回复
Thank you for your feedback. We see that you enjoyed your stay somewhat, however are unclear as to any situations that you may have had. We always welcome our guests to contact the front desk in regard to nay questions or concerns during their stay. We do hope to see you again soon. Please take care

10/10 超赞

Kim

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Great location and very friendly staff
2024 年 3 月入住 1 晚
Jessica 于 2024 年 3 月 6 日 的回复
Thank you for your feedback. We do our very best to provide the best possible customer service to our guests for a home away from home feel and are pleased you experienced this. Looking forward to welcoming you home again soon. Please take care

10/10 超赞

Trevor

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Jessica 于 2024 年 3 月 6 日 的回复
Thank you for your feedback. We are happy to see you enjoyed your stay with us and look forward to your next visit. Please take care