“Booked the accommodation as normal, got sent through access codes for the main building door and the individual apartment door.
Turned up at the apartment 5 minutes before check in and got an email saying the stay had been cancelled due to ‘maintenance issues’. Several other apartments from the same company still available to book on the website so this was clearly lies, why list a property that isn’t for to stay in?
If you want late disappointment and a frantic search for a new property to……
“We could’nt get access into the property and couldn’t get hold of the managing agent, spent 2 hrs trying to get in, gave up and the whole area was fully booked. Absolute nightmare. The check in instructions were to download an app and then there were no details like property number, none of the key boxes were responsive. Contacted Expedia and spent a further 2 hrs on the phone to them and they also could not get in touch with the managing agent. The building had poor lighting outside and was……
“Comfortable accommodation. The bed was very comfortable, with all the essentials in the room; wardrobe, drawers, mirror, tv’s, bed side table. Door was lockable from the inside - good safety feature.
Kitchen was clean - i met the cleaner a couple of times, and she was always more than happy to help with any concerns, and showed me that there was food (frozen food and cereal) that everyone could help themselves to.
Close to the town centre and transport routes - approximate 5 min walk from……
“Never stay here. Was filthy looked like a crack house no communication at all.
Had to find somewhere else last minute for 5 people as I wouldn’t put my worst enemy in this house! ”
“The place was as the pictures just beautiful clean everything you need is provided the host was lovely and checked we were ok and had everything but not intrusive.Very peaceful and chilling just what we needed .Thank you so much we will be back .”
“What an amazing find. The converted barn gave us a modern apartment within a rustic setting. As the property is family owned we received first class service. Beautifully presented with excellent amenities.
Thank you Claire and Louise for your warm hospitality.”
“Good size house for all 23 of us, we made good use of all the rooms. Some maintenance needed in the games room, and some of the tv’s didn’t work and light bulbs missing but these were minor issues. Overall for the size of the property everything worked well and communication with the property manager was excellent. We had a great week exploring the area, Brigg is a lovely town so a great location. Shame about the lack of garden for our 6 children but lots of parking! The house could improve with……
“One space to park right on the corner of a round about so tight that one person cant get out.
Got there and no key in the safe then had to go in the shop to get one. Finally got one and was tkld it wasnt the same apartment we booked as it had a leak. Walked in the main entrance to find a dirty hall smelling of strong mens after shave went up very steep stairs to the room and found everywhere filthy dirty hairs in the sink shower and bed, mud in the bed everywhere smeared ghe crocks in the……
“From the moment we booked we could tell this apartment was something special. My children couldn't wait to visit and explore all the tech in the apartment and they absolutely loved it! It was clean, comfortable and in the most perfect location. We couldn't recommend this apartment enkught and would love to come back. ”
“SCAM!!! DO NOT STAY HERE!!
Paid for my sons birthday weekend away (4y.o) drove 2.5 hours to get here and the host didnt send us entry code to the apartment so couldnt get in. Expedia confirmed all booking, tried to contact the host but blocking my calle. Texts delivered and left voicemails asking to call us but had no reply. Took our money and put a case with expedia and they refused to refund ao had to contact fraud department with my bank and pay for a hotel late at night instead!! Ruined……
“Dirty. Down a dirty alley. Smells of smoke and bad toilets. Well that was even unflushed!!. Sticky surfaces, worn down furnishings and bathroom, lack of tlc and maintenance. ”