“The facility was brand new and super clean. The staff was very friendly and helpful. The pool area and jacuzzi were immaculate. Dinner at the restaurant was amazing, the food was beautifully presented and tasted amazing. Breakfast had a large variety of great tasting food. The facility was off the beaten path, but worth the drive.”
“Major disappointment – the room did not match the booking, the heating did not work, and there was no hot water
We booked an “Exclusive Double Room” for one night through Expedia, for 2 people, explicitly listed in the description as having “1 Double Bed.” The room description also listed “heating” as one of the amenities. Based on the photos, it was supposed to be one of the stylish rooms with a double bed, a distinctive atmosphere, and vintage furnishings.
In reality, we were given a……