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关于洛杉矶亚历山德拉 6 号开放式公寓酒店的点评

2.5 out of 5
洛杉矶亚历山德拉 6 号开放式公寓酒店
742 MacArthur Drive, Alexandria, LA

点评

6.6
10 分 - 超赞。23 条好评，共有 68 条点评" "
8 分 - 还可以。12 条好评，共有 68 条点评" "
6 分 - 一般。8 条好评，共有 68 条点评" "
4 分 - 很差。9 条好评，共有 68 条点评" "
2 分 - 糟糕。16 条好评，共有 68 条点评" "

5.6/10

清洁度

7.2/10

员工和服务

5.6/10

服务设施

5.8/10

住宿条件和设施

6.6/10

环保

点评

2/10 糟糕

Keedy

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 26 日 的回复
Hi Keedy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 超赞

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
The room was fine for the most part, someone stole all the dishes and the trash can and there was fresh food still all over the microwave as well as empty bottles under the couch from the people before, the floor was pretty dusty too, however I talked to staff and got it fixed very quickly, staff were super friendly, it really was a nice little room for the price and having a stove top was great for cooking small meals, house keeping was quick and kept everything topped up as far as towels and trash bags go, there was a few dead crickets under the bed and the bathroom sink but I never saw anything that was alive, only other thing was the walls are very thin, so you can hear everything outside and above you late at night
2023 年 12 月入住 8 晚
Nancy Y. 于 2024 年 1 月 16 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 糟糕

Wendy

与家人出行, 带宠物出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I hated this place!! Office staff was VERY rude. The whole area was dark and scary. People walking all around talking very loud. We were stuck in the very back in the corner and had to park next to 2 broken down scary looking vans and we couldnt see our car thru the window. The person next door kept hus door open all night and the tv blaring at top volume all night, i didnt sleep at all. The room is VERY dirty, dead bugs on walls, holes in blankets, dirt on pillows, dirty towels hanging in bathroom door. Dirt on bathtub and just nasty nasty .
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 5 日 的回复
Hi Wendy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 超赞

Nicholas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked everythinng.
2023 年 10 月入住 7 晚
Brand Experience Team 于 2023 年 11 月 21 日 的回复
Hi NicholasWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 很差

Karen

不满意：住宿条件和设施，清洁度
Property was okay at first glance but after heading to the back to my room I quickly realized it was more run down than I expected. It looked as if the door had been broken into before because of the space between the door frame and actual door. Also someone kept knocking on my door all night and anytime I went to look no one was there. I called the front office to see if they might could look at the cameras and see who kept knocking at my door and she informed me she couldn’t rewind the tapes & only the managers had permission to do that but she claimed she wasn’t actively seeing anyone but I know what I heard. The longer I stayed the more unsafe I felt. The tv only had 3 or 4 working channels, I saw several bugs as in roaches and crickets in my room. Also the stove In the kitchenette did not work. I will not be back to this hotel.
2023 年 10 月入住 2 晚
Brand Experience Team 于 2023 年 10 月 31 日 的回复
Hi Karen,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 一般

William

商务旅客
满意：员工和服务，清洁度
Transport wasn't good
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023 年 10 月 31 日 的回复
Hi William, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 一般

Jamie

与家人及幼儿出行
The room ac wasn't able to change settings. Plus the room has dead bugs on the floor once we swept everything else was ok.
2023 年 6 月入住 2 晚
Brand Experience Team 于 2023 年 7 月 18 日 的回复
Hi Jamie,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 还可以

Charles，Robeline

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Pleasant place at a moderate price.
It was nice to have a kitchen with a full sized refrigerator.
2023 年 3 月入住 1 晚
Nancy Y. 于 2023 年 3 月 17 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 一般

真实旅客

不满意：员工和服务，清洁度
Clean room before arrival, please!
Our room had not been cleaned prior to our arrival. We called the front office and they sent a maintenance guy to clean the room and mop. The room was filthy. The bed linens had not been changed either. Grateful that we received a new set of sheets. Housekeeping needs to be top priority!
2023 年 1 月入住 3 晚
Nancy Y. 于 2023 年 3 月 8 日 的回复
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 很差

Aubrie

商务旅客
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 1 月入住 3 晚
Nancy Y. 于 2023 年 3 月 8 日 的回复
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible
We didn't stay. They had given our room away. The roon they put us in was already occupied. It was just a terrible experience.
2022 年 12 月入住 2 晚
Brand Experience Team 于 2023 年 1 月 5 日 的回复
Hi Traveler,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 糟糕

Kim

2022 年 10 月入住 4 晚

6/10 一般

Monica

2022 年 9 月入住 1 晚
Brand Experience Team 于 2022 年 9 月 19 日 的回复
Hi Monica,Thank you for positively rating your stay!Lilith#Team6

10/10 超赞

Darren

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff and clean rooms!
2022 年 8 月入住 1 晚
Brand Experience Team 于 2022 年 9 月 19 日 的回复
Hi Darren,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 糟糕

chavelys

与家人及幼儿出行, 带宠物出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The smell of the room was terrible. The shower wasnt working and dirty. Roaches. I felt disgusted of even touching the beds. The environment around the building was not good. Strange peiple walking around. Didnt feel safe. Never again.
2022 年 7 月入住 1 晚
Brand Experience Team 于 2022 年 9 月 19 日 的回复
Hi Chavelys,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

10/10 超赞

真实旅客

与家人出行
满意：员工和服务
Overnight stay
The staff was very friendly and accommodating. The blanket had a few burn holes and the shower wasn’t clean. Nothing some shower shoes couldn’t fix. Good nights sleep for my family.
2022 年 7 月入住 1 晚
Brand Experience Team 于 2022 年 9 月 19 日 的回复
We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 超赞

Pastor Adam

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The manager is always friendly and the rooms have everything I need.
2022 年 6 月入住 2 晚
Brand Experience Team 于 2022 年 6 月 30 日 的回复
Hi Pastor Adam, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 还可以

Joey

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to wherever you need to go
2022 年 4 月入住 2 晚
Brand Experience Team 于 2022 年 6 月 30 日 的回复
Hi Joey, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 糟糕

Jewel

Why was I charged twice for one room
I was charged twice for one night. Once by the hotel and once by yall
2022 年 5 月入住 1 晚
Brand Experience Team 于 2022 年 6 月 30 日 的回复
Hi Jewel, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

4/10 很差

April

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
One of the few vacancies…not as advertised. To top things off the toilet was inoperable. Not likely to stay here again.
2022 年 5 月入住 1 晚
Nancy Y. 于 2022 年 6 月 7 日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 2 晚
Brand Experience Team 于 2022 年 5 月 3 日 的回复
Hi Traveler, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 超赞

Sandra

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 1 晚
Brand Experience Team 于 2022 年 5 月 3 日 的回复
Hi Sandra, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 超赞

真实旅客

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
More than satisfied
Overall, very nice. One thing. If you're going to go with all wood floors, no rugs, you really have to make the extra effort to ensure they're clean. Also enjoyed the kitchenette, but again, it must be inspected, and cleaned between geust. Especially the fridge.
2022 年 4 月入住 1 晚
Brand Experience Team 于 2022 年 5 月 3 日 的回复
We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

8/10 还可以

Steve

2022 年 4 月入住 1 晚
Brand Experience Team 于 2022 年 5 月 3 日 的回复
Hi Steve, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

8/10 还可以

Shannon

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
There was black mold on the ceiling in the bathroom as well as poop on the wall!!
2022 年 3 月入住 1 晚
Brand Experience Team 于 2022 年 5 月 3 日 的回复
Hi Shannon, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 超赞

Greg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Smoking rooms. And very quiet
2022 年 2 月入住 1 晚
Brand Experience Team 于 2022 年 5 月 3 日 的回复
Hi Greg, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 3 月入住 1 晚
Brand Experience Team 于 2022 年 5 月 3 日 的回复
Hi Paul, Ten out of 10?! We’re blushing. Thanks for your review, we really appreciate the support. Kaur J. #Team6

10/10 超赞

Charles

2022 年 3 月入住 1 晚

6/10 一般

monica

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚
Brand Experience Team 于 2022 年 5 月 9 日 的回复
Hi Monica, Thank you for positively rating your stay! Lilith #Team6

10/10 超赞

Brandy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚
Brand Experience Team 于 2022 年 2 月 19 日 的回复
Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

4/10 很差

Benjamin

不满意：清洁度、员工和服务、住宿条件和设施
Not great
I stayed 3 days. My room was never serviced. I had to call and get fresh towels. There were burns and and stains on the comforter. The tv remote did not work. I saw one cockroach. I slept on top of the blankets and covered up with my own robe. There was a loud commotion outside in the middle of the night. Not so great of a stay.
2021 年 11 月入住 3 晚
Brand Experience Team 于 2022 年 3 月 4 日 的回复
Hi Benjamin, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 超赞

Oscar

2021 年 10 月入住 1 晚

2/10 糟糕

Talynn

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
An enter at ur own risk location
This is what u would expect from a 30 dollar hotel. while i paid double i had a crappy experince. people yelling outside my door at 3am stomping around. the floor was so dirty my feet were black within seconds. The ceilings and walls are gross. The only good thing was the counters were clean and there were no bugs. I know not everything is within there control but i wont stay again.
2021 年 10 月入住 2 晚

10/10 超赞

Arthur

2021 年 10 月入住 1 晚

2/10 糟糕

Julio

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Ratings aren’t accurate
This place is a dump. It doesn’t deserve a 6.6. A 4 would be generous.
2021 年 9 月入住 3 晚

2/10 糟糕

Michael Wayne

满意：员工和服务
不满意：住宿条件和设施，清洁度
The room was very poorly maintained. The sliding lock on the door was missing but, more importantly, there was so much mold on the bathroom wall that I didn't feel safe taking a shower in there--I didn't want to stir up the mold with steamy water from the shower. The doors and other walls in the bathroom were filthy.
2021 年 9 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 9 月入住 1 晚

6/10 一般

Tammy

满意：员工和服务
不满意：住宿条件和设施，清洁度
Just for a night
For the price the room was okay. The night clerk was very nice, she was really great!
2021 年 9 月入住 1 晚

10/10 超赞

Sheteka

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Shooting the day before
2021 年 8 月入住 4 晚

8/10 还可以

Brandy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 1 晚
Nancy Y. 于 2021 年 7 月 22 日 的回复
Thank you for positively rating your stay!! Nancy Y. #Team6

4/10 很差

真实旅客

满意：员工和服务
不满意：住宿条件和设施，服务设施
The property caters to workers and not tourists. It is run down and in need of a major makeover. What I did like is the front desk staff at check in and check out, especially Halona. Very friendly.
2021 年 6 月入住 1 晚
Nancy Y. 于 2021 年 7 月 22 日 的回复
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

10/10 超赞

真实旅客

2021 年 6 月入住 6 晚
Nancy Y. 于 2021 年 7 月 22 日 的回复
Thank you for the perfect rating!! Nancy Y. #Team6

2/10 糟糕

真实旅客

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very nasty at the room sheets were dirty ! All the linen was stained ! Bugs were in the bed seen roaches . Got moved to another room the same nasty ! People hanging out all night long drugs been done .. food was left behind . Walls had dirt on them just completely nasty will never stay there again
2021 年 6 月入住 2 晚
Nancy Y. 于 2021 年 7 月 22 日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 超赞

Nekokia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
First time here
I enjoy my stay, the customer service was perfect, not a lot of noise going on, well lit at night on the parking lot, clean room and spacious
2021 年 6 月入住 1 晚
Nancy Y. 于 2021 年 7 月 22 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 还可以

Dawayne

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable Stay
It was a very good stay except we had to wait a little while for towels.
2021 年 5 月入住 2 晚

10/10 超赞

Rachel

满意：客房舒适度，员工和服务
Motel notel 6
Good people
2021 年 5 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
trashy as hell
2021 年 4 月入住 1 晚

10/10 超赞

Andrew

满意：员工和服务
2021 年 3 月入住 1 晚