6/10 一般
Ruth
团体旅客
2024 年 6 月 22 日
不满意：住宿条件和设施，服务设施
I liked the location by the beach and the close proximity of the hotel to Monte Gordo Station and Faro Airport. The restaurants and massage parlours along the beach were also top noch.
Now to the bad, the hotel which in my view should definitely not be classed as a 4* hotel for the following reasons:
1. Premium rooms to offer the choice of an upgrade
2. No kettle or Tea or Coffee making facilities
3. Limited to only 4x hot food options for breakfast (Egg, Sausage which didn't taste great, Baked Beans and Mushrooms) The cold continental options were cold the majority of the time
4. Only breakfast meals no lunch or dinner is served here in the hotel
5. No masseuse due to the lady being sick which is understandable but there should ALWAYS be back up staff
6. The prices for the steam from and sauna was ridiculous even when I mentioned it to the locals who live around there €8 for 15 minutes is ridiculous. Also the facilities hadn't even been turned out and meaning as a customer I would need to wait a few minutes for it to heat up before using it
7. Train transport wasn't very good and the prices in general for excursions were misleading because they didn't include pick up from the hotel. The majority were based in Albufeira or Olhão which were far on public transport (train and bus). The taxi option was quicker but extremely expensive. This is the first time I have travelled to a European country and had to figure out how to reach the starting points of an excursion.
Ruth
2024 年 6 月入住 3 晚