标准房, 2 张大床 | 客房内保险箱、办公桌、遮光窗帘、熨斗/熨衣板
查看供应情况

关于奥本温德姆麦克罗特尔套房酒店的点评

2 out of 5
奥本温德姆麦克罗特尔套房酒店
2174 S College St, Auburn, AL

点评

7.2

还可以

10 分 - 超赞。257 条好评，共有 1001 条点评" "
8 分 - 还可以。326 条好评，共有 1001 条点评" "
6 分 - 一般。206 条好评，共有 1001 条点评" "
4 分 - 很差。110 条好评，共有 1001 条点评" "
2 分 - 糟糕。102 条好评，共有 1001 条点评" "

7.2/10

清洁度

7.8/10

员工和服务

6.6/10

服务设施

6.8/10

住宿条件和设施

7.2/10

环保

点评

6/10 一般

Edith

满意：住宿条件和设施
不满意：清洁度
2024 年 5 月入住 1 晚

6/10 一般

Vickie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Riya 于 2024 年 5 月 14 日 的回复
Thank you for staying with us.

8/10 还可以

Christopher

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice pillows
2024 年 5 月入住 1 晚
Riya 于 2024 年 5 月 11 日 的回复
Thank you for staying with us and we appreciate your feedback.

2/10 糟糕

Tamzen，Shrewsbury

2024 年 4 月入住 1 晚

6/10 一般

Fehintola

Cleanness
2024 年 4 月入住 5 晚
Riya 于 2024 年 5 月 1 日 的回复
Thank you for staying with us and we appreciate your feedback.

10/10 超赞

Patricia C

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They were very helpful
2024 年 4 月入住 4 晚
Riya 于 2024 年 4 月 27 日 的回复
Thank you for staying with us and we appreciate your feedback!

6/10 一般

jody

团体旅客
满意：清洁度
不满意：员工和服务
Front staff not friendly or helpful. Walls are thin and can hear the next room conversations, not sure if this was because it was a connecting room and the sound traveled through the door? The room aas clean but strong cleaners used so needed to have the door open upon arriving to air out room.
2024 年 4 月入住 1 晚
pam 于 2024 年 4 月 20 日 的回复
Apologies for the inconvenience.Will take your criticism constructively and apply where applicable.

10/10 超赞

Lloyd，Romeoville

满意：清洁度、员工和服务、住宿条件和设施
Great location for Auburn University and nice owners.
2024 年 4 月入住 1 晚
Riya 于 2024 年 4 月 17 日 的回复
Thank you for staying with us and we appreciate your feedback.

10/10 超赞

Norman，Lanett

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room location
2024 年 4 月入住 1 晚

6/10 一般

Yeni，Louisville

2024 年 4 月入住 2 晚
Riya 于 2024 年 4 月 13 日 的回复
Thank you for staying with us.

6/10 一般

Aimee

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Bathroom was not clean and had hair on toilet, in tub & in sink. Half used shampoo on counter and no soap. Floor in room was messed up. Bed & pillows were both so uncomfortable. Clerk at desk was super sweet. We didn't bring anything to her attention since we were just there for an overnight stay. They definitely need to update this property!
2024 年 4 月入住 1 晚
pam 于 2024 年 4 月 9 日 的回复
We apologize for the problem.We, at front desk are willing to rectify any mistakes done by our housekeepers.Thank you for staying with us

8/10 还可以

Steven

满意：员工和服务，清洁度
It’ was ok
2024 年 4 月入住 1 晚
pam 于 2024 年 4 月 9 日 的回复
Thank you for staying with us.This property is soon undergoing renovations.

10/10 超赞

Rick

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a quiet compact hotel. The rooms are small, but I didn't stay there to entertain. The bathroom was large, the water pressure was outstanding and there was plenty of hot water! The bed was excellent. I brought my own pillows. The room was clean and the staff came and cleaned the room and touched up everything every day. New soap was brought daily. It has a small fridge but no microwave. The ac worked perfect and the temperature control worked perfect. The cleaning staff and every single person was extremely friendly and happy to help in any way. The location was perfect. Restaurants were in very easy walking distance from Wafflehouse to outstanding BBQ and upscale Mexican food. Walmart was just 5 minutes away by car and 10 minutes if you walked. The price was great. The breakfast was continental but everything was fresh and restocked constantly. I never left hungry, and the facilities were clean! I get up early and visited while they made coffee, cleaned, and stocked things daily. It was the perfect stay for my needs.
2024 年 4 月入住 4 晚
pam 于 2024 年 4 月 16 日 的回复
Thank you for staying with us. Your comments motivate our team.

6/10 一般

Christy

团体旅客
It was ok, just a bit dated
2024 年 4 月入住 1 晚
pam 于 2024 年 4 月 9 日 的回复
Thank you for staying with us and are undergoing renovations soon at this property.

10/10 超赞

Martha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly atmosphere, adequate lodging, good value for the price. Thank you!
2024 年 4 月入住 4 晚
Riya 于 2024 年 4 月 7 日 的回复
Thank you for staying with us and we appreciate your feedback!

2/10 糟糕

LaQuanna

2024 年 3 月入住 1 晚
pam 于 2024 年 4 月 23 日 的回复
Thank you

10/10 超赞

Tommy

满意：清洁度、员工和服务、住宿条件和设施
The young lady at the front desk was extra nice and even though I was having a bad day she was patient with means that goes a very long way!
2024 年 3 月入住 1 晚
Riya 于 2024 年 4 月 7 日 的回复
Thank you for staying with us and we appreciate your feedback!

8/10 还可以

Nicole，Levis

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
La chambre était petite mais pour 1 nuit, c était correct. Bon rapport qualité prix, matelas un peu mou à notre goût. Notre chambre donnait sur le parking à l'arrière. Le propriétaire d'un camion diesel a fait tourner son moteur très tard, on ne sait pas pourquoi, il n est jamais parti et son tuyau d'échappement donnait sur notre fenétre, ça nous a réveillé, et empêcher de dormir pendant un bout de temps, pas la faute de l'hôtel mais très désagréable.Dejeuner sans pain, et à 8h45( fin 9h30), il n'y avait pratiquement plus rien...Toutefois personnel très gentil.
2024 年 3 月入住 1 晚
pam 于 2024 年 4 月 9 日 的回复
Sorry for the inconvenience.Had you brought it to our attention we would have had taken care of the truck disrupting you.We provide a continental breakfast and was unaware for a the refill.

10/10 超赞

Clifford

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Riya 于 2024 年 3 月 26 日 的回复
Thank you for staying with us.

10/10 超赞

Janet

2024 年 3 月入住 7 晚
Riya 于 2024 年 3 月 23 日 的回复
Thank you for staying with us.

10/10 超赞

Juan

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tranquila, esta ubicada cerca de varios restaurantes y tiendas por departamento. Excelente para personas que hacen viajes de negocios.
2024 年 3 月入住 7 晚
pam 于 2024 年 3 月 19 日 的回复
Thank you for staying with us.

10/10 超赞

Kerry

2024 年 3 月入住 1 晚
Riya 于 2024 年 4 月 3 日 的回复
Thank you for staying with us.

2/10 糟糕

LaQuanna

与家人出行
不满意：住宿条件和设施，员工和服务
Rude staff
2024 年 3 月入住 1 晚
pam 于 2024 年 3 月 14 日 的回复
Dear guest you incorrectly booked 2 noncancellable bookings on the incorrect date. We adjusted your date and canceled your 1 booking to best accommodate you. You need to contact the 3rd party directly for your refund. We have not charged you for the 2nd booking. However, you keep calling the hotel for a refund. Please refer to the terms and conditions of your cancellation policies when contacting them.

10/10 超赞

Leonza

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Riya 于 2024 年 3 月 8 日 的回复
Thank you for staying with us.

10/10 超赞

Karen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This is a small Microtel but it served our needs perfectly: close to the interstate & a nearby meeting, reasonably priced, clean, comfortable, breakfast. I was impressed to see hard floor instead of carpet in the room. Cons: the parking lot is tight (not ideal for large trucks) and the shower curtain rod is the curved style which puts the curtain somewhat in the way outside the shower.
2024 年 2 月入住 1 晚
Kushal 于 2024 年 3 月 3 日 的回复
Thank you for sharing your feedback! We appreciate your positive comments about our convenient location, reasonable pricing, cleanliness, and comfortable rooms. We're glad you noticed the hard floor in the rooms—it's a deliberate choice for hygiene and allergen control.We apologize for the tight parking lot and the shower curtain rod inconvenience. Your insights are valuable, and we'll use them to enhance our guest experience. We hope to welcome you back soon!

8/10 还可以

Lincoln

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was close to Auburn University and all the other shopping in amenities.
2024 年 2 月入住 3 晚
Riya 于 2024 年 2 月 27 日 的回复
Thank you for staying with us.

6/10 一般

Peter

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Good value for the money. Nice staff, clean rooms. What you would expect when you are looking for a short visit no frills basic sleeping facility
2024 年 2 月入住 2 晚
pam 于 2024 年 2 月 25 日 的回复
Thank you for your feedback!

8/10 还可以

Robert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Riya 于 2024 年 2 月 20 日 的回复
Thanks for staying with us.

10/10 超赞

Janet

满意：员工和服务，清洁度
pam 于 2024 年 2 月 14 日 的回复
Thank you for staying with us.

2/10 糟糕

victoria

不满意：服务设施
I booked online and upon arrival decided not to stay. It was really dirty, the desk clerk was on the phone and not interested in helping me. I used a common area restroom and that clinched it for me. I went to another hotel.
2024 年 2 月入住 1 晚
Kush 于 2024 年 2 月 11 日 的回复
Dear Guest,Thank you for your feedback. We regret to hear about your experience, but upon review, it appears there may have been a misunderstanding. We have no record of you either showing up at the front desk or checking in our property. We take cleanliness and customer service seriously and strive to provide a positive experience for all of our guests. Sincerely,The Management TeamKushal Dhingra

10/10 超赞

Melanie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
thank you for staying with us

6/10 一般

Ernest, Thomisne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Small room and bed was hard
2024 年 2 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
This is Microtel so all rooms are standard. As for the beds they are the requirement of the hotel.

4/10 很差

William

2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Thank you for staying with us

2/10 糟糕

Montavious

不满意：员工和服务，清洁度
Terrible service. Noisy tenants
2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Had you brought the issue to the front desk they would have gladly assisted you about the noise.As for the service, we would have appreciated it if you were more specific so we could better it.

6/10 一般

keturia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Thank you for staying with us

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施
Room was small but clean. At check in they moved my room to a quiet one at my request. No decaf coffee at breakfast.
2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Sorry for the inconvenience but we do make it on request from guests and it's provided in the rooms.We do not make a whole pot as it all goes to waste.

10/10 超赞

Kristelle

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
thank you for staying with us

8/10 还可以

Karen

2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
thank you for staying with us

6/10 一般

Kyungmi

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 4 晚
pam 于 2024 年 2 月 9 日 的回复
thank you for staying with us

8/10 还可以

Paula

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
thank you for staying with us

8/10 还可以

Jamal

2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Thank you

2/10 糟糕

Mark

2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
thank you for staying with us

8/10 还可以

Susan

商务旅客
满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 2 晚
pam 于 2024 年 2 月 9 日 的回复
Thank you for staying with us

2/10 糟糕

Shaleshia

不满意：清洁度、员工和服务、住宿条件和设施
No heat
2024 年 1 月入住 2 晚
pam 于 2024 年 2 月 9 日 的回复
thank you

4/10 很差

Christiana

满意：员工和服务，清洁度
不满意：住宿条件和设施
I was very disappointed that I had to move from my room because there was no heat in the room. Also, there was no elevator in the hotel!
2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Sorry for the inconvenience. Being only 2 floors there is no elevators.

8/10 还可以

Anne or Scott

满意：客房舒适度，员工和服务
Older hotel, decent value
This hotel has seen better days but staff was kind and efficient, bed was comfortable, breakfast was simple but adequate. Everything worked in our room.
2024 年 1 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Thank you for staying with us. We are awaiting the process of renovation.

8/10 还可以

ericka

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Thank you for staying with us

2/10 糟糕

Durrell

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
pam 于 2024 年 2 月 9 日 的回复
Thank you

10/10 超赞

??

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
pam 于 2023 年 12 月 20 日 的回复
thank you for staying with us

10/10 超赞

Joshua

满意：客房舒适度，员工和服务
Could not ask for better service!
2023 年 12 月入住 4 晚
pam 于 2023 年 12 月 20 日 的回复
thank you for staying with us